Firdaus Abdullah
Impact in
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- Customer Service Quality and Loyalty
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- Technology Adoption and User Behaviour
Papers in
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- Customer Service Quality and Loyalty 17
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- Organizational Leadership and Management Strategies 5
- Co-authors
- Jamil Hamali (12 shared papers)Boo Ho Voon (9 shared papers)David C. Chang (2 shared papers)Paul M. Colombani (2 shared papers)Nagarajah Lee (3 shared papers)Henry T. Lau (1 shared paper)Meghan A. Arnold (1 shared paper)Kathryn D. Anderson (1 shared paper)
- Journals
- International Journal of Quality & Reliability Management (2 papers)International Journal of Consumer Studies (1 paper)Journal of Surgical Research (1 paper)Journal of Public Health (1 paper)International Journal of Research & Method in Education (1 paper)
- Partner nations
- MalaysiaUnited StatesSaudi Arabia
In The Last Decade
Firdaus Abdullah
40 papers receiving 1.3k citations
Peers
Comparison fields: 5 of 108
- Organizational Behavior and Human Resource Management 861
- Information Systems and Management 245
- Strategy and Management 449
- Marketing 234
- Management of Technology and Innovation 135
Countries citing papers authored by Firdaus Abdullah
This map shows the geographic impact of Firdaus Abdullah's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Firdaus Abdullah with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Firdaus Abdullah more than expected).
Fields of papers citing papers by Firdaus Abdullah
This network shows the impact of papers produced by Firdaus Abdullah. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Firdaus Abdullah. The network helps show where Firdaus Abdullah may publish in the future.
Co-authors
The 25 scholars most cited alongside Firdaus Abdullah, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
Showing the 20 most-cited of 48 papers — load more, or switch the sort, to bring in the rest.
| # | Work | ||
|---|---|---|---|
| 1 | 2005 | 395 | |
| 2 | 2006 | 317 | |
| 3 | 2005 | 151 | |
| 4 | 2006 | 132 | |
| 5 | 2006 | 89 | |
| 6 | 2011 | 79 | |
| 7 | 2009 | 57 | |
| 8 | 2009 | 44 | |
| 9 | 2014 | 34 | |
| 10 | 2016 | 32 | |
| 11 | 2017 | 29 | |
| 12 | 2014 | 25 | |
| 13 | 2008 | 21 | |
| 14 | 2016 | 21 | |
| 15 | Radical Malay politics: Its origins and early development | 1985 | 14 |
| 16 | 2013 | 8 | |
| 17 | 2009 | 8 | |
| 18 | 2013 | 6 | |
| 19 | 2020 | 5 | |
| 20 | IDENTIFYING AND VALIDATING DIMENSIONS OF SERVICE QUALITY FOR THE BANKING INDUSTRY IN MALAYSIA | 2010 | 5 |
About Firdaus Abdullah
Firdaus Abdullah is a scholar working on Organizational Behavior and Human Resource Management, Strategy and Management, Sociology and Political Science, Marketing and Accounting, having authored 48 papers that have together received 1.5k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (17 papers), Islamic Finance and Banking Studies (9 papers), Halal products and consumer behavior (9 papers), Consumer Retail Behavior Studies (7 papers), Consumer Behavior in Brand Consumption and Identification (5 papers), Organizational Leadership and Management Strategies (5 papers), Technology Adoption and User Behaviour (4 papers) and Quality and Supply Management (4 papers). The work is most often cited by research in Organizational Behavior and Human Resource Management (861 citations), Information Systems and Management (245 citations), Strategy and Management (449 citations), Marketing (234 citations) and Management of Technology and Innovation (135 citations). Firdaus Abdullah has collaborated with scholars based in Malaysia, United States and Saudi Arabia. Frequent co-authors include Jamil Hamali, Boo Ho Voon, David C. Chang, Paul M. Colombani, Nagarajah Lee, Henry T. Lau, Meghan A. Arnold, Kathryn D. Anderson, Anne Fischer and Rosemary Nabaweesi. Their work appears in journals such as International Journal of Quality & Reliability Management, International Journal of Consumer Studies, Journal of Surgical Research, Journal of Public Health and International Journal of Research & Method in Education.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.