Hardeep Chahal

2.1k total citations
61 papers, 1.5k citations indexed

About

Hardeep Chahal is a scholar working on Organizational Behavior and Human Resource Management, Marketing and Strategy and Management. According to data from OpenAlex, Hardeep Chahal has authored 61 papers receiving a total of 1.5k indexed citations (citations by other indexed papers that have themselves been cited), including 30 papers in Organizational Behavior and Human Resource Management, 28 papers in Marketing and 22 papers in Strategy and Management. Recurrent topics in Hardeep Chahal's work include Customer Service Quality and Loyalty (28 papers), Consumer Retail Behavior Studies (16 papers) and Consumer Behavior in Brand Consumption and Identification (13 papers). Hardeep Chahal is often cited by papers focused on Customer Service Quality and Loyalty (28 papers), Consumer Retail Behavior Studies (16 papers) and Consumer Behavior in Brand Consumption and Identification (13 papers). Hardeep Chahal collaborates with scholars based in India, United States and Singapore. Hardeep Chahal's co-authors include Mahesh Gupta, R. C. Dangwal, Jochen Wirtz, Jeevan Jyoti, T.C.E. Cheng, Asha Rani, Archana Kumari, Subhash C. Lonial, Gurjeet Kaur Sahi and Stefan Brew and has published in prestigious journals such as Journal of Business Research, International Journal of Production Economics and International Journal of Production Research.

In The Last Decade

Hardeep Chahal

55 papers receiving 1.4k citations

Peers

Hardeep Chahal

OBHRM

MARKE

SPS

GHP

Mosad Zineldin Sweden

Sonny Nwankwo United Kingdom

Yu‐Ching Chiao Taiwan

Nana Owusu‐Frimpong United Kingdom

Sanjay Jain India

Fiona Edgar New Zealand

Suzanne Young Australia

Ina Ehnert Germany

Robert Mackoy United States

Naceur Jabnoun United Arab Emirates

Mosad Zineldin Sweden

Hardeep Chahal

1.2k ×1.8

OBHRM

610 ×1.1

MARKE

728 ×1.6

394 ×1.0

SPS

265 ×1.0

GHP

Citations per year, relative to Hardeep Chahal Hardeep Chahal (= 1×) peers Mosad Zineldin

Countries citing papers authored by Hardeep Chahal

Since Specialization

Citations

This map shows the geographic impact of Hardeep Chahal's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Hardeep Chahal with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Hardeep Chahal more than expected).

Fields of papers citing papers by Hardeep Chahal

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Hardeep Chahal. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Hardeep Chahal. The network helps show where Hardeep Chahal may publish in the future.

Co-authorship network of co-authors of Hardeep Chahal

This figure shows the co-authorship network connecting the top 25 collaborators of Hardeep Chahal. A scholar is included among the top collaborators of Hardeep Chahal based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Hardeep Chahal. Hardeep Chahal is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

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20 of 20 papers shown

Chahal, Hardeep, et al.. (2024). Why do consumers hate brands, and how do they react to brand hate? Moderating role of big five personality traits. DECISION. 51(2). 195–212.

Chahal, Hardeep, et al.. (2024). Mediating role of capabilities in organisational agility-performance relationship in J&K, India. International Journal of Educational Management. 38(7). 1862–1883. 1 indexed citations

Chahal, Hardeep, et al.. (2024). A TCCM-Based Review of Consumer Behaviour Towards Digital Voice Assistants and Future Research Agenda. International Journal of Human-Computer Interaction. 41(12). 7482–7502. 3 indexed citations

Chahal, Hardeep, et al.. (2024). Voice Unbound: The Impact of Localization and Experience on Continuous Personal Voice Assistant Usage and Its Drivers. International Journal of Human-Computer Interaction. 41(14). 8606–8623. 2 indexed citations

Chahal, Hardeep, et al.. (2017). How trust moderates social media engagement and brand equity. Journal of Research in Interactive Marketing. 11(3). 312–335. 112 indexed citations

Chahal, Hardeep, et al.. (2017). How perceived risk influences image and loyalty relationship in a tourist destination? an Indian perspective. 5(2). 100–100. 3 indexed citations

Chahal, Hardeep, et al.. (2017). How perceived risk influences image and loyalty relationship in a tourist destination? an Indian perspective. 5(2). 100–100. 8 indexed citations

Chahal, Hardeep, et al.. (2016). Analysing Agriculture Extension Services for Media Mixes for Transfer of Technology. Journal of Rural and Development. 35(3). 465–481. 3 indexed citations

Chahal, Hardeep, et al.. (2016). BTI aware thermal management for reliable DVFS designs. ePrints Soton (University of Southampton). 1–6. 6 indexed citations

10.

Chahal, Hardeep & Archana Kumari. (2014). Measurement, Validation and Factor Structure of Corporate Reputation in Banking Sector of India. Global Business Review. 15(2). 237–261. 9 indexed citations

11.

Chahal, Hardeep, et al.. (2013). Impact of marketing capabilities on competitive advantage and business performance: research propositions. 3(2). 121–121. 1 indexed citations

12.

Gupta, Mahesh, Gurjeet Kaur Sahi, & Hardeep Chahal. (2013). Improving market orientation: the theory of constraints-based framework. Journal of Strategic Marketing. 21(4). 305–322. 16 indexed citations

13.

Chahal, Hardeep, et al.. (2012). Significant components of service brand equity in healthcare sector. International Journal of Health Care Quality Assurance. 25(4). 343–362. 75 indexed citations

14.

Chahal, Hardeep, et al.. (2011). Evaluating customer relationship dynamics in healthcare sector through indoor patients' judgement. Management Research Review. 34(6). 626–648. 33 indexed citations

15.

Gupta, Mahesh, et al.. (2010). Improving the weakest link: A TOC-based framework for small businesses. Total Quality Management & Business Excellence. 21(8). 863–883. 9 indexed citations

16.

Chahal, Hardeep, et al.. (2010). Confirmatory Study on Brand Equity and Brand Loyalty: A Special Look at the Impact of Attitudinal and Behavioural Loyalty. Vision The Journal of Business Perspective. 14(1-2). 1–12. 40 indexed citations

17.

Chahal, Hardeep, et al.. (2008). Managerial opinion towards IT-intensive firms of Jammu and Ludhiana regions of north India. International Journal of Indian Culture and Business Management. 2(1). 71–71. 2 indexed citations

18.

Chahal, Hardeep, et al.. (2004). Managing Health Care Service Quality in a Primary Health Care Centre. 3(2). 112–131. 26 indexed citations

19.

Chahal, Hardeep, et al.. (2004). Patient Satisfaction in Public Outpatient Health Care Services. Journal of Health Management. 6(1). 23–45. 14 indexed citations

20.

Chahal, Hardeep, et al.. (1999). A Study of Patient Satisfaction in Outdoor Services of Private Health Care Facilities. Vikalpa The Journal for Decision Makers. 24(4). 69–76. 9 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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