Jamil Hamali

568 total citations
17 papers, 402 citations indexed

About

Jamil Hamali is a scholar working on Organizational Behavior and Human Resource Management, Marketing and Accounting. According to data from OpenAlex, Jamil Hamali has authored 17 papers receiving a total of 402 indexed citations (citations by other indexed papers that have themselves been cited), including 8 papers in Organizational Behavior and Human Resource Management, 6 papers in Marketing and 4 papers in Accounting. Recurrent topics in Jamil Hamali's work include Customer Service Quality and Loyalty (7 papers), Consumer Retail Behavior Studies (4 papers) and Islamic Finance and Banking Studies (4 papers). Jamil Hamali is often cited by papers focused on Customer Service Quality and Loyalty (7 papers), Consumer Retail Behavior Studies (4 papers) and Islamic Finance and Banking Studies (4 papers). Jamil Hamali collaborates with scholars based in Malaysia and United Kingdom. Jamil Hamali's co-authors include Firdaus Abdullah, John M. Sharp, Zahir Irani, Boo Ho Voon, Fauziah Noordin, Nagarajah Lee, Ellen Chung and Corina Joseph and has published in prestigious journals such as International Journal of Operations & Production Management, International Journal of Quality & Reliability Management and Journal of Enterprising Communities People and Places in the Global Economy.

In The Last Decade

Jamil Hamali

15 papers receiving 333 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Jamil Hamali Malaysia 7 114 108 104 102 70 17 402
Stephen M. Swartz United States 12 153 1.3× 103 1.0× 35 0.3× 141 1.4× 75 1.1× 30 474
Sung Hyun Park South Korea 5 118 1.0× 80 0.7× 54 0.5× 274 2.7× 77 1.1× 9 494
Mohd Hizam Hanafiah Malaysia 11 88 0.8× 31 0.3× 45 0.4× 100 1.0× 70 1.0× 45 454
Brian Jørgensen Denmark 6 303 2.7× 121 1.1× 95 0.9× 162 1.6× 55 0.8× 8 499
Tuomas Korhonen Finland 13 169 1.5× 56 0.5× 52 0.5× 176 1.7× 43 0.6× 26 498
Robin Robin Indonesia 8 193 1.7× 61 0.6× 151 1.5× 184 1.8× 27 0.4× 64 533
Bro Uttal United States 5 75 0.7× 144 1.3× 26 0.3× 150 1.5× 66 0.9× 7 399
Mohd Shaladdin Muda Malaysia 12 103 0.9× 65 0.6× 38 0.4× 107 1.0× 35 0.5× 34 351
Jeļena Titko Latvia 10 27 0.2× 41 0.4× 102 1.0× 105 1.0× 45 0.6× 51 408
Yudi Azis Indonesia 9 66 0.6× 41 0.4× 23 0.2× 116 1.1× 42 0.6× 56 309

Countries citing papers authored by Jamil Hamali

Since Specialization
Citations

This map shows the geographic impact of Jamil Hamali's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Jamil Hamali with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Jamil Hamali more than expected).

Fields of papers citing papers by Jamil Hamali

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Jamil Hamali. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Jamil Hamali. The network helps show where Jamil Hamali may publish in the future.

Co-authorship network of co-authors of Jamil Hamali

This figure shows the co-authorship network connecting the top 25 collaborators of Jamil Hamali. A scholar is included among the top collaborators of Jamil Hamali based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Jamil Hamali. Jamil Hamali is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

17 of 17 papers shown
1.
Abdullah, Firdaus, et al.. (2021). Developing a Customer Experience Rating for the Banking Sector. Journal of Advanced Management Science. 64–71.
2.
Hamali, Jamil, et al.. (2021). Factors Influencing the Performance of Sarawak Local Authorities. 6(2). 1–1. 1 indexed citations
3.
Abdullah, Firdaus, et al.. (2018). Banks’ Lending Relationship Quality Index (LRQI) for the Small and Medium-Sized Enterprises: A Review. International Journal of Innovation and Economic Development. 4(3). 32–40.
4.
Hamali, Jamil, et al.. (2016). Determining Factors of Customers’ Preferences: A Case of Deposit Products in Islamic Banking. Procedia - Social and Behavioral Sciences. 224. 167–175. 32 indexed citations
5.
Voon, Boo Ho, et al.. (2016). IRSSM-6 The 6th International Research Symposium in Service Management. Procedia - Social and Behavioral Sciences. 224. 1–5. 1 indexed citations
6.
Hamali, Jamil, et al.. (2016). Performance Measurement for Local Authorities in Sarawak. Procedia - Social and Behavioral Sciences. 224. 437–444. 5 indexed citations
7.
Abdullah, Firdaus, et al.. (2016). Banks’ Lending Relationship Quality Index (LRQI) for the Small and Medium-sized Enterprises: A Review. Procedia - Social and Behavioral Sciences. 224. 408–415. 1 indexed citations
8.
Abdullah, Firdaus, et al.. (2013). The Dimensions of Customer Preference in the Foodservice Industry. Verslas teorija ir praktika. 14(1). 64–73. 8 indexed citations
9.
Abdullah, Firdaus, et al.. (2012). DEVELOPING A FRAMEWORK OF SUCCESS FOR THE FOODSERVICE INDUSTRY IN MALAYSIA. 13(3). 309–334. 5 indexed citations
10.
Voon, Boo Ho, et al.. (2012). Developing a Service Culture-value Chain for Hospitals. International Journal of Engineering and Technology. 4(4). 354–357. 2 indexed citations
11.
Noordin, Fauziah & Jamil Hamali. (2011). Individualism-Collectivism And Organisational Value Types: A Case Of Malaysian Managers. International Business & Economics Research Journal (IBER). 8(4). 2 indexed citations
12.
Abdullah, Firdaus, et al.. (2011). Bank Service Quality (BSQ) Index. International Journal of Quality & Reliability Management. 28(5). 542–555. 79 indexed citations
13.
Abdullah, Firdaus, et al.. (2009). Developing a framework of success of Bumiputera entrepreneurs. Journal of Enterprising Communities People and Places in the Global Economy. 3(1). 8–24. 57 indexed citations
14.
Voon, Boo Ho, et al.. (2009). Linking Service Climate to Organisational Performance: Evidence from Sarawak. 10(1). 18–26. 5 indexed citations
15.
Hamali, Jamil, et al.. (2006). Higher Education and Employment in Malaysia. International Journal of Business and Society. 7(1). 102. 26 indexed citations
16.
Hamali, Jamil, et al.. (2002). Enabling BPR in Maintenance Through a Performance Measurement System Framework. International Journal of Flexible Manufacturing Systems. 14(1). 33–52. 15 indexed citations
17.
Hamali, Jamil, et al.. (2001). A framework for managing maintenance using performance measurement systems. International Journal of Operations & Production Management. 21(1/2). 173–195. 163 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

Explore authors with similar magnitude of impact

Rankless by CCL
2026