Boo Ho Voon

741 total citations
44 papers, 504 citations indexed

About

Boo Ho Voon is a scholar working on Organizational Behavior and Human Resource Management, Sociology and Political Science and Marketing. According to data from OpenAlex, Boo Ho Voon has authored 44 papers receiving a total of 504 indexed citations (citations by other indexed papers that have themselves been cited), including 23 papers in Organizational Behavior and Human Resource Management, 16 papers in Sociology and Political Science and 13 papers in Marketing. Recurrent topics in Boo Ho Voon's work include Customer Service Quality and Loyalty (21 papers), Halal products and consumer behavior (9 papers) and Consumer Retail Behavior Studies (8 papers). Boo Ho Voon is often cited by papers focused on Customer Service Quality and Loyalty (21 papers), Halal products and consumer behavior (9 papers) and Consumer Retail Behavior Studies (8 papers). Boo Ho Voon collaborates with scholars based in Malaysia, China and Australia. Boo Ho Voon's co-authors include Nagarajah Lee, Firdaus Abdullah, Teck Weng Jee, Muhammad Iskandar Hamzah, Duncan Murray, Siti Norida Wahab, Kim‐Lim Tan, Peipei Sun, Liping Wang and Jamil Hamali and has published in prestigious journals such as SHILAP Revista de lepidopterología, International Journal of Quality & Reliability Management and Journal of Marketing for HIGHER EDUCATION.

In The Last Decade

Boo Ho Voon

39 papers receiving 453 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Boo Ho Voon Malaysia 12 270 166 152 110 45 44 504
Mustafa Tepeci Türkiye 9 343 1.3× 203 1.2× 209 1.4× 87 0.8× 40 0.9× 18 595
Mudassar Ali China 13 197 0.7× 107 0.6× 154 1.0× 94 0.9× 66 1.5× 21 525
Mridula Mishra India 11 242 0.9× 108 0.7× 72 0.5× 115 1.0× 25 0.6× 31 504
Nor Azila Mohd Noor Malaysia 14 203 0.8× 236 1.4× 185 1.2× 76 0.7× 146 3.2× 61 557
Neethiahnanthan Ari Ragavan Malaysia 12 254 0.9× 175 1.1× 377 2.5× 91 0.8× 81 1.8× 38 722
Shagufta Zada China 16 173 0.6× 82 0.5× 122 0.8× 73 0.7× 41 0.9× 28 481
Shawn T. Thelen United States 15 297 1.1× 386 2.3× 210 1.4× 80 0.7× 79 1.8× 33 687
Md Karim Rabiul Thailand 15 386 1.4× 223 1.3× 184 1.2× 154 1.4× 63 1.4× 44 747
Borut Milfelner Slovenia 12 238 0.9× 100 0.6× 112 0.7× 142 1.3× 68 1.5× 48 528
Gregory Elliott Australia 8 269 1.0× 373 2.2× 162 1.1× 136 1.2× 66 1.5× 21 621

Countries citing papers authored by Boo Ho Voon

Since Specialization
Citations

This map shows the geographic impact of Boo Ho Voon's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Boo Ho Voon with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Boo Ho Voon more than expected).

Fields of papers citing papers by Boo Ho Voon

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Boo Ho Voon. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Boo Ho Voon. The network helps show where Boo Ho Voon may publish in the future.

Co-authorship network of co-authors of Boo Ho Voon

This figure shows the co-authorship network connecting the top 25 collaborators of Boo Ho Voon. A scholar is included among the top collaborators of Boo Ho Voon based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Boo Ho Voon. Boo Ho Voon is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Chung, Ellen, et al.. (2024). Does Gender Moderate the Intention to Attend Vocational College among High School Students in Northwestern China?. International Journal of Academic Research in Progressive Education and Development. 13(3).
2.
Hamzah, Muhammad Iskandar, et al.. (2023). Switching intention, WOM and quality of public transport services: A case of the Kuala Lumpur conurbation. SHILAP Revista de lepidopterología. 2(3). 100082–100082. 12 indexed citations
3.
Voon, Boo Ho, et al.. (2023). Community-based Rehabilitation Service Excellence for Sustainability. Environment-Behaviour Proceedings Journal. 8(SI15). 191–196. 1 indexed citations
4.
5.
Du, Min, et al.. (2022). DEVELOPING AND LEADING FOR INDUSTRY-EDUCATION INTEGRATION SERVICE IN VOCATIONAL AND TECHNICAL COLLEGES. SHILAP Revista de lepidopterología. 13(1). 464–470. 3 indexed citations
6.
Tan, Kim‐Lim, et al.. (2022). To explain and to predict: analysis of opportunity recognition on the relationship between personal factors, environmental factors and entrepreneurs' performance. Asia-Pacific Journal of Business Administration. 15(5). 772–794. 16 indexed citations
7.
Voon, Boo Ho, et al.. (2022). SERVICES SECTOR IN SARAWAK: CHALLENGES AND WAY FORWARD. SHILAP Revista de lepidopterología. 13(1). 451–457. 1 indexed citations
8.
Voon, Boo Ho, et al.. (2021). Culture of Excellence for Better Internal Service Quality in High Education. 7(3). 85–104. 2 indexed citations
9.
10.
Wang, Liping, et al.. (2019). China Tourists’ Experiences with Longhouse Homestays in Sarawak. 4(2). 9 indexed citations
11.
Abdullah, Firdaus, et al.. (2016). Development and Validations of a Holistic Service Operations Management Instrument. Procedia - Social and Behavioral Sciences. 224. 429–436. 1 indexed citations
12.
Voon, Boo Ho, et al.. (2016). Exploring the Dimensions of Contract Manufacturing Service Quality for the F&B Industry. Procedia - Social and Behavioral Sciences. 224. 76–83. 3 indexed citations
13.
Voon, Boo Ho, et al.. (2014). Components of Customer Emotional Experience with Halal Food Establishments. Procedia - Social and Behavioral Sciences. 121. 272–280. 16 indexed citations
14.
Voon, Boo Ho, et al.. (2013). Human Service Matters: A Cross-National Study in Restaurant Industry. Asian Journal of Business Research. 3(2). 9 indexed citations
15.
Voon, Boo Ho, et al.. (2012). Serving the Local Community Customers: Evidence from Multi-Cultural Malaysia. International Journal of Business and Society. 13(3). 293. 1 indexed citations
16.
Voon, Boo Ho. (2010). Confucian values for service excellence. 1 indexed citations
17.
Voon, Boo Ho & Nagarajah Lee. (2009). Identifying Dimensions of Tourist Satisfaction for a Cultural Destination: The Case of Longhouses in Sarawak (Borneo). International Journal of Business and Society. 10(2). 65. 14 indexed citations
18.
Voon, Boo Ho, et al.. (2009). Measuring website service quality for Malaysian companies. Swinburne Research Bank (Swinburne University of Technology). 6(2). 71–71. 1 indexed citations
19.
Voon, Boo Ho, et al.. (2009). Customers’ perception of restaurant service quality : evidence from Malaysia. Swinburne Research Bank (Swinburne University of Technology). 6(1). 33–33. 5 indexed citations
20.
Abdullah, Firdaus, et al.. (2008). Measuring and managing franchisee satisfaction: a study of academic franchising. Journal of Modelling in Management. 3(2). 182–199. 21 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

Explore authors with similar magnitude of impact

Breakdown of academic impact, for papers by Mustafa Tepeci Breakdown of academic impact, for papers by Mudassar Ali Breakdown of academic impact, for papers by Mridula Mishra Breakdown of academic impact, for papers by Nor Azila Mohd Noor Breakdown of academic impact, for papers by Neethiahnanthan Ari Ragavan Breakdown of academic impact, for papers by Shagufta Zada Breakdown of academic impact, for papers by Shawn T. Thelen Breakdown of academic impact, for papers by Md Karim Rabiul Breakdown of academic impact, for papers by Borut Milfelner Breakdown of academic impact, for papers by Gregory Elliott
Rankless by CCL
2026