Dan Sarel

1.2k total citations
33 papers, 815 citations indexed

About

Dan Sarel is a scholar working on Organizational Behavior and Human Resource Management, Marketing and Sociology and Political Science. According to data from OpenAlex, Dan Sarel has authored 33 papers receiving a total of 815 indexed citations (citations by other indexed papers that have themselves been cited), including 10 papers in Organizational Behavior and Human Resource Management, 9 papers in Marketing and 7 papers in Sociology and Political Science. Recurrent topics in Dan Sarel's work include Customer Service Quality and Loyalty (10 papers), Technology Adoption and User Behaviour (7 papers) and Digital Marketing and Social Media (5 papers). Dan Sarel is often cited by papers focused on Customer Service Quality and Loyalty (10 papers), Technology Adoption and User Behaviour (7 papers) and Digital Marketing and Social Media (5 papers). Dan Sarel collaborates with scholars based in United States and Israel. Dan Sarel's co-authors include Jerry B. Gotlieb, Howard Marmorstein, Yechiel Klar, Murphy A. Sewall, Arun Sharma, Walfried M. Lassar, Walter Zinn, Paul Barach, William H. Eaglstein and Daniel J. Hogan and has published in prestigious journals such as Journal of Marketing, Social Science & Medicine and Journal of the Academy of Marketing Science.

In The Last Decade

Dan Sarel

30 papers receiving 709 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Dan Sarel United States 14 392 373 251 166 91 33 815
Philip A. Dover United States 12 284 0.7× 425 1.1× 331 1.3× 154 0.9× 45 0.5× 19 874
Danny Weathers United States 12 452 1.2× 467 1.3× 184 0.7× 220 1.3× 41 0.5× 22 866
James W. Taylor United States 10 413 1.1× 497 1.3× 327 1.3× 425 2.6× 38 0.4× 20 1.2k
Barbara C. Perdue United States 8 478 1.2× 446 1.2× 403 1.6× 136 0.8× 73 0.8× 11 1.1k
Liyin Jin China 15 433 1.1× 476 1.3× 197 0.8× 89 0.5× 121 1.3× 51 839
Charles M. Schaninger United States 15 263 0.7× 361 1.0× 129 0.5× 61 0.4× 46 0.5× 31 780
Ryan Hamilton United States 12 414 1.1× 778 2.1× 257 1.0× 107 0.6× 107 1.2× 32 1.2k
A. V. Muthukrishnan Hong Kong 14 340 0.9× 585 1.6× 186 0.7× 88 0.5× 80 0.9× 26 988
Yanqun He China 12 413 1.1× 545 1.5× 256 1.0× 68 0.4× 47 0.5× 17 819
Meera Venkatraman United States 13 407 1.0× 446 1.2× 188 0.7× 166 1.0× 35 0.4× 26 876

Countries citing papers authored by Dan Sarel

Since Specialization
Citations

This map shows the geographic impact of Dan Sarel's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Dan Sarel with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Dan Sarel more than expected).

Fields of papers citing papers by Dan Sarel

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Dan Sarel. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Dan Sarel. The network helps show where Dan Sarel may publish in the future.

Co-authorship network of co-authors of Dan Sarel

This figure shows the co-authorship network connecting the top 25 collaborators of Dan Sarel. A scholar is included among the top collaborators of Dan Sarel based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Dan Sarel. Dan Sarel is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Marmorstein, Howard, et al.. (2014). Frequent Flyer Programs: Empirically Assessing Consumers' Reasonable Expectations. American Business Law Journal. 51(1). 175–250. 6 indexed citations
2.
Sarel, Dan, et al.. (2008). Database Access, Security, and Auditing for PCI Compliance. EDPACS. 37(4-5). 6–32.
3.
Sarel, Dan & Howard Marmorstein. (2007). Customer relationship management in banking: An introduction and strategic implications. Journal of Financial Services Marketing. 12(2). 97–101. 1 indexed citations
4.
Sarel, Dan, et al.. (2005). Childbirth choices. A new study examines what hospitals need to know before reinventing birth.. PubMed. 25(1). 14–9. 4 indexed citations
5.
Sarel, Dan & Howard Marmorstein. (2002). A strategic orientation for e-commerce investments: A customer equity approach. Journal of Targeting Measurement and Analysis for Marketing. 11(2). 110–123. 6 indexed citations
6.
Sarel, Dan & Howard Marmorstein. (2002). Migrating customers to new distribution channels: The role of communication. Journal of Financial Services Marketing. 6(3). 254–266. 9 indexed citations
7.
Sarel, Dan & Howard Marmorstein. (2001). Improving the effectiveness of banks' service guarantees: The role of implementation. Journal of Financial Services Marketing. 5(3). 215–226. 14 indexed citations
8.
Marmorstein, Howard, Dan Sarel, & Walfried M. Lassar. (2001). Increasing the persuasiveness of a service guarantee: the role of service process evidence. Journal of Services Marketing. 15(2). 147–159. 25 indexed citations
9.
Sarel, Dan & Howard Marmorstein. (1999). The role of service recovery in HMO satisfaction.. PubMed. 19(1). 6–12. 4 indexed citations
10.
Sarel, Dan & Howard Marmorstein. (1998). Managing the delayed service encounter: the role of employee action and customer prior experience. Journal of Services Marketing. 12(3). 195–208. 38 indexed citations
11.
Sarel, Dan & Howard Marmorstein. (1996). Identifying new patient prospects: efficacy of usage segmentation. For some health care services, usage-based segmentation schemes can be wasteful and ineffective.. PubMed. 16(1). 38–44.
12.
Sarel, Dan & Howard Marmorstein. (1996). Identifying new patient prospects: Efficacy of usage segmentation. 16(1). 38–44. 4 indexed citations
13.
Klar, Yechiel, et al.. (1996). Nonunique Invulnerability: Singular versus Distributional Probabilities and Unrealistic Optimism in Comparative Risk Judgments. Organizational Behavior and Human Decision Processes. 67(2). 229–245. 119 indexed citations
14.
Hogan, Daniel J., et al.. (1993). An analysis of advertisements in the Journal of the American Academy of Dermatology, 1980 and 1990. Journal of the American Academy of Dermatology. 28(6). 993–997. 6 indexed citations
15.
Sarel, Dan & Walter Zinn. (1992). Customer and Non‐Customer Perceptions of Third Party Services: Are They Similar?. The International Journal of Logistics Management. 3(1). 12–22. 7 indexed citations
16.
Gotlieb, Jerry B. & Dan Sarel. (1992). The Influence of Type of Advertisement, Price, and Source Credibility on Perceived Quality. Journal of the Academy of Marketing Science. 20(3). 253–260. 12 indexed citations
17.
Sarel, Dan, et al.. (1986). Cruise industry in the USA. Matching supply and demand by 1990.. Travel and Tourism Analyst. 43–55. 1 indexed citations
18.
Sewall, Murphy A. & Dan Sarel. (1986). Characteristics of Radio Commercials and Their Recall Effectiveness. Journal of Marketing. 50(1). 52–60. 38 indexed citations
19.
Sarel, Dan. (1984). Trends in Factual Claims in Ads in Magazines, 1958, 1968 and 1978. Journalism Quarterly. 61(3). 650–743. 5 indexed citations
20.
Sarel, Dan, et al.. (1981). Consumer (Mis)Perceptions and usage of Third Party Certification Marks, 1972 and 1980: Did Public Policy have an Impact?. Journal of Marketing. 45(3). 135–142. 35 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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