Catherine Prentice

7.4k total citations · 6 hit papers
127 papers, 5.2k citations indexed

About

Catherine Prentice is a scholar working on Sociology and Political Science, Marketing and Organizational Behavior and Human Resource Management. According to data from OpenAlex, Catherine Prentice has authored 127 papers receiving a total of 5.2k indexed citations (citations by other indexed papers that have themselves been cited), including 64 papers in Sociology and Political Science, 60 papers in Marketing and 58 papers in Organizational Behavior and Human Resource Management. Recurrent topics in Catherine Prentice's work include Customer Service Quality and Loyalty (40 papers), Digital Marketing and Social Media (31 papers) and Consumer Behavior in Brand Consumption and Identification (29 papers). Catherine Prentice is often cited by papers focused on Customer Service Quality and Loyalty (40 papers), Digital Marketing and Social Media (31 papers) and Consumer Behavior in Brand Consumption and Identification (29 papers). Catherine Prentice collaborates with scholars based in Australia, China and United Kingdom. Catherine Prentice's co-authors include Xuequn Wang, Evan J. Douglas, Aaron Hsiao, Sandra María Correia Loureiro, Mai Nguyen, Sera Vada, Sérgio Dominique‐Ferreira, IpKin Anthony Wong, Brian King and Dean A. Shepherd and has published in prestigious journals such as SHILAP Revista de lepidopterología, Journal of Business Research and Journal of Business Venturing.

In The Last Decade

Catherine Prentice

120 papers receiving 5.0k citations

Hit Papers

Using fuzzy-set qualitative comparative analysis for a fi... 2018 2026 2020 2023 2019 2018 2020 2020 2019 100 200 300
What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the same subfield and year (this is the minimum needed to enter the top 1%, not the average within it), or reaches the top citation threshold in at least one of its specific research topics.

  1. Using fuzzy-set qualitative comparative analysis for a finer-grained understanding of entrepreneurship
    2019 377 citations Catherine Prentice et al. profile →
  2. The influence of tourism experience and well-being on place attachment
    2018 273 citations Sera Vada, Catherine Prentice et al. profile →
  3. Engaging and retaining customers with AI and employee service
    2020 226 citations Catherine Prentice, Mai Nguyen profile →
  4. The impact of artificial intelligence and employee service quality on customer satisfaction and loyalty
    2020 209 citations Catherine Prentice, Xuequn Wang et al. profile →
  5. Emotional intelligence or artificial intelligence– an employee perspective
    2019 197 citations Catherine Prentice, Xuequn Wang et al. profile →
  6. Artificial intelligence as a boundary-crossing object for employee engagement and performance
    2023 62 citations Catherine Prentice et al. profile →

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Catherine Prentice Australia 37 2.6k 2.0k 1.8k 760 748 127 5.2k
IpKin Anthony Wong Macao 47 3.8k 1.5× 2.7k 1.3× 1.8k 1.0× 818 1.1× 652 0.9× 200 6.3k
G. Christina United States 38 5.3k 2.1× 2.5k 1.2× 2.5k 1.4× 993 1.3× 435 0.6× 82 8.1k
Clay M. Voorhees United States 28 2.3k 0.9× 2.6k 1.3× 2.3k 1.3× 414 0.5× 270 0.4× 62 5.1k
Piyush Sharma Australia 42 1.9k 0.7× 3.0k 1.5× 1.8k 1.0× 609 0.8× 271 0.4× 174 6.0k
Mark A. Bonn United States 37 2.7k 1.0× 1.9k 0.9× 1.3k 0.7× 535 0.7× 381 0.5× 103 4.9k
Xuequn Wang United States 38 2.8k 1.1× 1.6k 0.8× 827 0.5× 368 0.5× 635 0.8× 146 4.9k
Martin Eisend Germany 44 2.7k 1.1× 3.4k 1.7× 789 0.4× 700 0.9× 205 0.3× 135 5.9k
Cathy H.C. Hsu Hong Kong 49 6.7k 2.6× 3.2k 1.6× 2.2k 1.2× 1.1k 1.5× 235 0.3× 178 9.1k
Gaby Odekerken‐Schröder Netherlands 33 1.9k 0.7× 3.1k 1.5× 2.9k 1.6× 550 0.7× 562 0.8× 77 5.1k
Yong‐Ki Lee South Korea 35 3.2k 1.2× 2.6k 1.3× 2.8k 1.5× 617 0.8× 222 0.3× 129 6.2k

Countries citing papers authored by Catherine Prentice

Since Specialization
Citations

This map shows the geographic impact of Catherine Prentice's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Catherine Prentice with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Catherine Prentice more than expected).

Fields of papers citing papers by Catherine Prentice

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Catherine Prentice. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Catherine Prentice. The network helps show where Catherine Prentice may publish in the future.

Co-authorship network of co-authors of Catherine Prentice

This figure shows the co-authorship network connecting the top 25 collaborators of Catherine Prentice. A scholar is included among the top collaborators of Catherine Prentice based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Catherine Prentice. Catherine Prentice is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
2.
Prentice, Catherine, et al.. (2025). An alternative approach to understanding airline customers’ attitudes and behaviors. Journal of Air Transport Management. 133. 102960–102960.
3.
Ji, Chunli, et al.. (2025). Unveiling the Myth: How Streamer Attractiveness Drives Impulse Buying in Live Streaming. Services Marketing Quarterly. 46(1-2). 1–26. 2 indexed citations
4.
Prentice, Catherine, et al.. (2025). An asymmetrical pilot resilience model – fuzzy-set qualitative comparative analysis. Transport Policy. 171. 171–179.
5.
Prentice, Catherine, et al.. (2025). Anthropomorphism and Consumer Experience—Review and Future Research Agenda. International Journal of Consumer Studies. 49(5). 1 indexed citations
6.
Datta, Amit, et al.. (2024). Artificial intelligence through the lens of hospitality employees: A systematic review. International Journal of Hospitality Management. 124. 103986–103986. 10 indexed citations
7.
Prentice, Catherine, et al.. (2024). Understanding the Effects of Reservation Systems and Online Transaction Capacity on the Competitiveness of Travel Agencies. Sakarya University of Applied Sciences Institutional Repository. 14(1). 55–70.
8.
Darvishmotevali, Mahlagha, Catherine Prentice, & Levent Altınay. (2024). Symmetrical and asymmetrical analysis of the complex relationship between perceived environmental uncertainty and creative performance: exploring a competency formula. International Journal of Contemporary Hospitality Management. 36(10). 3451–3471. 3 indexed citations
9.
Prentice, Catherine, et al.. (2024). Demystifying Intuitional and Rational Decision-Marking: Symmetrical and Asymmetrical Analysis. Australasian Marketing Journal (AMJ). 33(1). 58–74. 1 indexed citations
10.
Sthapit, Erose, et al.. (2024). Experience‐driven well‐being and purchase: An alternative model of memorable wine tourism experiences. International Journal of Tourism Research. 26(2). 15 indexed citations
11.
Prentice, Catherine, et al.. (2023). Want to feel better, share what you know. Knowledge Management Research & Practice. 21(5). 1008–1019. 4 indexed citations
12.
Prentice, Catherine, et al.. (2023). A Journey From Customer Acquisition to Retention: An Integrative Model for Guiding Future Gaming Marketing Research. Cornell Hospitality Quarterly. 65(3). 335–353. 3 indexed citations
13.
Prentice, Catherine, et al.. (2023). Identifying an Optimal Model for Blockchain Technology Adoption in the Agricultural Sector. SHILAP Revista de lepidopterología. 7(3). 59–59. 5 indexed citations
14.
Prentice, Catherine, Sandra María Correia Loureiro, & João Guerreiro. (2023). Engaging with intelligent voice assistants for wellbeing and brand attachment. Journal of Brand Management. 30(5). 449–460. 17 indexed citations
15.
Prentice, Catherine, et al.. (2022). The influence of norms on tourist behavioural intentions. Journal of Hospitality and Tourism Management. 50. 277–287. 19 indexed citations
16.
Prentice, Catherine, et al.. (2021). Utopia or dystopia – deterrents to ecotourism development in Fiji. Tourism Geographies. 25(2-3). 843–864. 3 indexed citations
17.
Nguyen, Mai & Catherine Prentice. (2020). Reverse relationship between reward, knowledge sharing and performance. Knowledge Management Research & Practice. 20(4). 516–527. 34 indexed citations
18.
Prentice, Catherine, et al.. (2020). Personality, trait EI and coping with COVID 19 measures. International Journal of Disaster Risk Reduction. 51. 101789–101789. 54 indexed citations
19.
Guercini, Simone, Pedro Mir Bernal, & Catherine Prentice. (2018). New marketing in fashion e-commerce. Journal of Global Fashion Marketing. 9(1). 1–8. 55 indexed citations
20.
Prentice, Catherine, et al.. (2012). To Gamble or Not? Perceptions of Macau Among Mainland Chinese and Hong Kong Visitors. International Journal of Tourism Research. 16(2). 105–112. 45 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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