Carl P. Borchgrevink

1.6k total citations
47 papers, 1.2k citations indexed

About

Carl P. Borchgrevink is a scholar working on Organizational Behavior and Human Resource Management, Sociology and Political Science and Marketing. According to data from OpenAlex, Carl P. Borchgrevink has authored 47 papers receiving a total of 1.2k indexed citations (citations by other indexed papers that have themselves been cited), including 20 papers in Organizational Behavior and Human Resource Management, 13 papers in Sociology and Political Science and 10 papers in Marketing. Recurrent topics in Carl P. Borchgrevink's work include Customer Service Quality and Loyalty (19 papers), Job Satisfaction and Organizational Behavior (12 papers) and Consumer Retail Behavior Studies (6 papers). Carl P. Borchgrevink is often cited by papers focused on Customer Service Quality and Loyalty (19 papers), Job Satisfaction and Organizational Behavior (12 papers) and Consumer Retail Behavior Studies (6 papers). Carl P. Borchgrevink collaborates with scholars based in United States, Norway and Latvia. Carl P. Borchgrevink's co-authors include Alex M. Susskind, K. Michele Kacmar, JaeMin Cha, Robert A. Brymer, Franklin J. Boster, Seung‐Hyun Kim, Bonnie J. Knutson, Laee Choi, Mi‐Ran Kim and Raymond S. Schmidgall and has published in prestigious journals such as Journal of Applied Psychology, International Journal of Hospitality Management and Food Quality and Preference.

In The Last Decade

Carl P. Borchgrevink

47 papers receiving 1.1k citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Carl P. Borchgrevink United States 17 727 374 232 204 103 47 1.2k
Richard Ghiselli United States 16 709 1.0× 458 1.2× 406 1.8× 213 1.0× 93 0.9× 59 1.4k
Linda K. Good United States 17 549 0.8× 527 1.4× 236 1.0× 716 3.5× 114 1.1× 42 1.5k
Muhammad Kashif Imran Pakistan 20 383 0.5× 227 0.6× 232 1.0× 109 0.5× 219 2.1× 73 1.1k
Kawon Kim United States 15 537 0.7× 564 1.5× 123 0.5× 426 2.1× 52 0.5× 33 1.0k
Victor P. Lau Hong Kong 12 528 0.7× 251 0.7× 144 0.6× 184 0.9× 72 0.7× 14 793
Diego Bufquin United States 16 388 0.5× 471 1.3× 118 0.5× 390 1.9× 40 0.4× 31 935
John Andy Wood United States 11 389 0.5× 199 0.5× 134 0.6× 150 0.7× 121 1.2× 19 787
Taehee Kim South Korea 11 570 0.8× 453 1.2× 69 0.3× 508 2.5× 49 0.5× 61 1.0k
Jyoti Sharma India 17 431 0.6× 310 0.8× 130 0.6× 192 0.9× 108 1.0× 44 834
Jeong‐Yeol Park United States 20 399 0.5× 676 1.8× 119 0.5× 526 2.6× 42 0.4× 43 1.2k

Countries citing papers authored by Carl P. Borchgrevink

Since Specialization
Citations

This map shows the geographic impact of Carl P. Borchgrevink's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Carl P. Borchgrevink with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Carl P. Borchgrevink more than expected).

Fields of papers citing papers by Carl P. Borchgrevink

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Carl P. Borchgrevink. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Carl P. Borchgrevink. The network helps show where Carl P. Borchgrevink may publish in the future.

Co-authorship network of co-authors of Carl P. Borchgrevink

This figure shows the co-authorship network connecting the top 25 collaborators of Carl P. Borchgrevink. A scholar is included among the top collaborators of Carl P. Borchgrevink based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Carl P. Borchgrevink. Carl P. Borchgrevink is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Kim, Mi‐Ran, Laee Choi, Bonnie J. Knutson, & Carl P. Borchgrevink. (2017). Hotel employees’ organizational behaviors from cross-national perspectives. International Journal of Contemporary Hospitality Management. 29(12). 3082–3100. 20 indexed citations
2.
Cha, JaeMin & Carl P. Borchgrevink. (2014). Service Climate in Restaurants. International Journal of Hospitality & Tourism Administration. 15(1). 19–37. 3 indexed citations
3.
Borchgrevink, Carl P., JaeMin Cha, & Seung‐Hyun Kim. (2013). Hand washing practices in a college town environment.. PubMed. 75(8). 18–24. 83 indexed citations
4.
Borchgrevink, Carl P., et al.. (2011). Handwashing Compliance Rates and Predictors in a College Town Environment. ScholarWorks@UMassAmherst (University of Massachusetts Amherst). 1 indexed citations
5.
Borchgrevink, Carl P., et al.. (2009). Food Intolerances, Food Allergies, and Restaurants. Journal of Culinary Science & Technology. 7(4). 259–284. 16 indexed citations
6.
Susskind, Alex M., K. Michele Kacmar, & Carl P. Borchgrevink. (2003). Customer service providers' attitudes relating to customer service and customer satisfaction in the customer-server exchange.. Journal of Applied Psychology. 88(1). 179–187. 319 indexed citations
7.
Borchgrevink, Carl P., et al.. (2001). Leader-Member Exchange. Journal of Hospitality & Leisure Marketing. 8(1-2). 63–92. 27 indexed citations
8.
Susskind, Alex M., Carl P. Borchgrevink, K. Michele Kacmar, & Robert A. Brymer. (2000). Customer service employees’ behavioral intentions and attitudes: an examination of construct validity and a path model. International Journal of Hospitality Management. 19(1). 53–77. 128 indexed citations
9.
Susskind, Alex M., Carl P. Borchgrevink, Robert A. Brymer, & K. Michele Kacmar. (2000). Customer Service Behavior and Attitudes among Hotel Managers: A Look at Perceived Support Functions, Standards for Service, and Service Process Outcomes. Journal of Hospitality & Tourism Research. 24(3). 373–397. 37 indexed citations
10.
Knutson, Bonnie J., et al.. (1999). Examining the Characteristics of “Customers from Hell” and Their Impact on the Service Encounter. Journal of Hospitality & Tourism Education. 10(4). 52–56. 5 indexed citations
11.
Borchgrevink, Carl P., et al.. (1999). Consumer preferred hot beverage temperatures. Food Quality and Preference. 10(2). 117–121. 33 indexed citations
12.
Susskind, Alex M. & Carl P. Borchgrevink. (1999). Team-Based Interaction in the Foodservice Instructional Laboratory: An Exploratory Model of Team Composition, Team-Member Interaction, and Performance. Journal of Hospitality & Tourism Education. 10(4). 22–29. 15 indexed citations
13.
Borchgrevink, Carl P. & Alex M. Susskind. (1998). Micro-Brewed Beer and the Patrons of Mid-Priced, Casual Restaurants. Journal of Hospitality & Leisure Marketing. 5(2-3). 115–129. 2 indexed citations
14.
Borchgrevink, Carl P.. (1998). Taking Issue with Lynn and Mullen's Meta-Analytic Recommendations. Journal of Hospitality & Tourism Research. 22(1). 98–101. 2 indexed citations
15.
Borchgrevink, Carl P. & Franklin J. Boster. (1997). Leader-member exchange development: a hospitality antecedent investigation. International Journal of Hospitality Management. 16(3). 241–259. 28 indexed citations
16.
Borchgrevink, Carl P. & Alex M. Susskind. (1996). Beverage Communication: A Pilot Study of the Experiences and Preferences of Restaurant Customers. Hospitality & Tourism Educator. 8(1). 19–23. 1 indexed citations
17.
Borchgrevink, Carl P., et al.. (1995). Budgeting practices of U.S. lodging firms.. 10(5). 13–17. 1 indexed citations
18.
Borchgrevink, Carl P. & Michael L. Kasavana. (1995). Internet Browsing. Hospitality & Tourism Educator. 7(4). 31–35. 1 indexed citations
19.
Borchgrevink, Carl P. & Franklin J. Boster. (1994). Leader-Member Exchange: a Test of the Measurement Model. Hospitality Research Journal. 17(3). 75–100. 20 indexed citations
20.
Donohue, William A., et al.. (1991). CRISIS BARGAINING: TRACKING RELATIONAL PARADOX IN HOSTAGE NEGOTIATION. International Journal of Conflict Management. 2(4). 258–274. 27 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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