Angus Laing

1.5k total citations
60 papers, 1.1k citations indexed

About

Angus Laing is a scholar working on Marketing, Organizational Behavior and Human Resource Management and General Health Professions. According to data from OpenAlex, Angus Laing has authored 60 papers receiving a total of 1.1k indexed citations (citations by other indexed papers that have themselves been cited), including 29 papers in Marketing, 28 papers in Organizational Behavior and Human Resource Management and 16 papers in General Health Professions. Recurrent topics in Angus Laing's work include Customer Service Quality and Loyalty (23 papers), Service and Product Innovation (19 papers) and Consumer Behavior in Brand Consumption and Identification (10 papers). Angus Laing is often cited by papers focused on Customer Service Quality and Loyalty (23 papers), Service and Product Innovation (19 papers) and Consumer Behavior in Brand Consumption and Identification (10 papers). Angus Laing collaborates with scholars based in United Kingdom, Australia and India. Angus Laing's co-authors include Gillian Hogg, Debbie Keeling, Martin McKee, Terry Newholm, Seonaidh Cotton, Ko de Ruyter, Fiona Harris, Shaíley Minocha, Kathleen Keeling and Ko de Ruyter and has published in prestigious journals such as Molecular and Cellular Biology, Journal of the Academy of Marketing Science and Industrial Marketing Management.

In The Last Decade

Angus Laing

60 papers receiving 966 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Angus Laing United Kingdom 20 493 448 322 242 162 60 1.1k
Karen Norman Kennedy United States 14 248 0.5× 525 1.2× 197 0.6× 273 1.1× 135 0.8× 22 1.0k
Nikala Lane United Kingdom 21 274 0.6× 539 1.2× 230 0.7× 347 1.4× 56 0.3× 45 1.0k
Chi‐Shiun Lai Taiwan 15 559 1.1× 357 0.8× 248 0.8× 674 2.8× 76 0.5× 24 1.2k
Nana Owusu‐Frimpong United Kingdom 16 419 0.8× 369 0.8× 374 1.2× 189 0.8× 96 0.6× 37 1.0k
Leslie Lazar Kanuk United States 9 427 0.9× 459 1.0× 616 1.9× 192 0.8× 68 0.4× 13 1.5k
Firdaus Abdullah Malaysia 15 234 0.5× 861 1.9× 223 0.7× 449 1.9× 170 1.0× 48 1.5k
Donald J. Shemwell United States 14 725 1.5× 1.0k 2.3× 384 1.2× 213 0.9× 110 0.7× 19 1.3k
Neeru Malhotra United Kingdom 16 232 0.5× 732 1.6× 330 1.0× 148 0.6× 95 0.6× 39 1.1k
Victoria Bellou Greece 24 347 0.7× 773 1.7× 861 2.7× 176 0.7× 105 0.6× 44 1.7k
Sandra S. Liu United States 15 234 0.5× 381 0.9× 168 0.5× 488 2.0× 71 0.4× 46 1.1k

Countries citing papers authored by Angus Laing

Since Specialization
Citations

This map shows the geographic impact of Angus Laing's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Angus Laing with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Angus Laing more than expected).

Fields of papers citing papers by Angus Laing

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Angus Laing. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Angus Laing. The network helps show where Angus Laing may publish in the future.

Co-authorship network of co-authors of Angus Laing

This figure shows the co-authorship network connecting the top 25 collaborators of Angus Laing. A scholar is included among the top collaborators of Angus Laing based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Angus Laing. Angus Laing is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Keeling, Debbie, Kathleen Keeling, Ko de Ruyter, & Angus Laing. (2020). How value co-creation and co-destruction unfolds: a longitudinal perspective on dialogic engagement in health services interactions. Journal of the Academy of Marketing Science. 49(2). 236–257. 60 indexed citations
2.
Laing, Angus, et al.. (2009). Patients, Professionals and the Internet: Renegotiating the Healthcare Encounter. Open Research Online (The Open University). 4 indexed citations
3.
Laing, Angus, et al.. (2009). Beyond Physical Access: Reframing Consumer Access to e-Information Resources. Research Explorer (The University of Manchester). 1 indexed citations
4.
Laing, Angus, et al.. (2007). Perception and provision of occupational health services in the UK. Occupational Medicine. 57(7). 472–479. 3 indexed citations
5.
Minocha, Shaíley, et al.. (2006). Multi-channel consumer behavior. Open Research Online (The Open University). 1457–1462. 7 indexed citations
6.
Laing, Angus, Terry Newholm, & Gillian Hogg. (2005). Crisis of confidence : re-narrating the consumer-professional discourse. Advances in consumer research. 32. 514–521. 7 indexed citations
7.
Laing, Angus, Terry Newholm, & Gillian Hogg. (2005). Regulating in the information society. Lancaster EPrints (Lancaster University). 2 indexed citations
8.
Hogg, Gillian, Angus Laing, & Terry Newholm. (2004). Talking Together: exploring consumer communities and healthcare. Advances in consumer research. 31. 4 indexed citations
9.
Hogg, Gillian, Angus Laing, & Terry Newholm. (2004). Talking together : consumer communities in healthcare. Advances in consumer research. 31. 67–73. 9 indexed citations
10.
Laing, Angus & Gillian Hogg. (2002). Political Exhortation, Patient Expectation and Professional Execution: Perspectives on the Consumerization of Health Care. British Journal of Management. 13(2). 173–188. 1 indexed citations
11.
Laing, Angus, et al.. (2000). Inter-organisational relationships in professional services: towards a typology of inter-organisational relationships. Molecular and Cellular Biology. 33(7). 1368–82. 4 indexed citations
12.
Laing, Angus. (2000). Organisational Behaviour in Health Care: The Research Agenda. Health & Social Care in the Community. 8(5). 347–348. 12 indexed citations
13.
Laing, Angus & Martin McKee. (2000). Structuring the marketing function in complex professional service organizations. European Journal of Marketing. 34(5/6). 576–597. 19 indexed citations
14.
Laing, Angus. (1999). Minor surgery: An extended role for ophthalmic nurses in the United Kingdom. PubMed. 24(1). 5–9. 3 indexed citations
15.
Laing, Angus, et al.. (1997). Administration to innovation: the evolving management challenge in primary care. Journal of Management in Medicine. 11(2). 71–87. 12 indexed citations
16.
Laing, Angus & Seonaidh Cotton. (1997). Partnerships in Purchasing: Development of Consortium-Based Purchasing among GP Fundholders. Health Services Management Research. 10(4). 245–254. 5 indexed citations
17.
Laing, Angus, et al.. (1996). Developing a market orientation in the Health Service: a survey of acute NHS Trusts in Scotland. Journal of Management in Medicine. 10(4). 24–35. 11 indexed citations
18.
Laing, Angus, et al.. (1995). Managing capacity and demand in a resource constrained environment: lessons for the NHS?. Journal of Management in Medicine. 9(5). 51–67. 18 indexed citations
19.
Laing, Angus, et al.. (1995). Strategic marketing in the NHS: Kwik‐health NHS Trust. Journal of Management in Medicine. 9(2). 6–13. 10 indexed citations
20.
Laing, Angus. (1988). The Munich Reinsurance Company of South Africa 1968–1985. 3(2). 85–103. 1 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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