Kathleen Keeling

2.0k total citations
43 papers, 1.5k citations indexed

About

Kathleen Keeling is a scholar working on Marketing, Sociology and Political Science and Information Systems and Management. According to data from OpenAlex, Kathleen Keeling has authored 43 papers receiving a total of 1.5k indexed citations (citations by other indexed papers that have themselves been cited), including 23 papers in Marketing, 22 papers in Sociology and Political Science and 13 papers in Information Systems and Management. Recurrent topics in Kathleen Keeling's work include Digital Marketing and Social Media (17 papers), Technology Adoption and User Behaviour (13 papers) and Customer Service Quality and Loyalty (9 papers). Kathleen Keeling is often cited by papers focused on Digital Marketing and Social Media (17 papers), Technology Adoption and User Behaviour (13 papers) and Customer Service Quality and Loyalty (9 papers). Kathleen Keeling collaborates with scholars based in United Kingdom, Australia and Malta. Kathleen Keeling's co-authors include Peter McGoldrick, Susan Beatty, Joanne Doherty, Margaret K. Hogg, Debbie Keeling, Ibrahim Abosag, Thorsten Gruber, Alexander Reppel, Sahar Mousavi and Stuart Roper and has published in prestigious journals such as Journal of Business Research, Journal of the Academy of Marketing Science and Journal of Medical Internet Research.

In The Last Decade

Kathleen Keeling

41 papers receiving 1.3k citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
Kathleen Keeling United Kingdom	16	714	695	410	382	166	43	1.5k
Dawn Lerman United States	14	860 1.2×	1.0k 1.5×	346 0.8×	330 0.9×	114 0.7×	32	1.5k
Gabriele Pizzi Italy	19	889 1.2×	826 1.2×	250 0.6×	353 0.9×	168 1.0×	31	1.9k
Yuping Liu–Thompkins United States	16	795 1.1×	979 1.4×	281 0.7×	300 0.8×	74 0.4×	23	1.5k
Wasim Ahmad China	19	862 1.2×	771 1.1×	249 0.6×	346 0.9×	115 0.7×	42	1.5k
Hyunju Shin United States	21	675 0.9×	664 1.0×	299 0.7×	223 0.6×	87 0.5×	51	1.4k
Ingrid Poncin Belgium	19	695 1.0×	793 1.1×	261 0.6×	416 1.1×	217 1.3×	52	1.6k
Kunal Swani United States	18	619 0.9×	1.1k 1.5×	226 0.6×	421 1.1×	143 0.9×	35	1.4k
Alessandro Inversini Switzerland	17	885 1.2×	1.5k 2.1×	269 0.7×	341 0.9×	161 1.0×	46	2.1k
Teck Ming Tan Finland	16	594 0.8×	562 0.8×	206 0.5×	236 0.6×	103 0.6×	34	1.2k

Countries citing papers authored by Kathleen Keeling

Since Specialization

Citations

This map shows the geographic impact of Kathleen Keeling's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Kathleen Keeling with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Kathleen Keeling more than expected).

Fields of papers citing papers by Kathleen Keeling

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Kathleen Keeling. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Kathleen Keeling. The network helps show where Kathleen Keeling may publish in the future.

Co-authorship network of co-authors of Kathleen Keeling

This figure shows the co-authorship network connecting the top 25 collaborators of Kathleen Keeling. A scholar is included among the top collaborators of Kathleen Keeling based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Kathleen Keeling. Kathleen Keeling is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

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20 of 20 papers shown

Keeling, Debbie, Kathleen Keeling, Ko de Ruyter, & Angus Laing. (2020). How value co-creation and co-destruction unfolds: a longitudinal perspective on dialogic engagement in health services interactions. Journal of the Academy of Marketing Science. 49(2). 236–257. 60 indexed citations

Keeling, Kathleen, et al.. (2019). You Get What You Pay for on Health Care Question and Answer Platforms: Nonparticipant Observational Study. Journal of Medical Internet Research. 22(1). e13534–e13534. 6 indexed citations

Liu, Yu‐Lun, Kathleen Keeling, & K N Papamichail. (2016). Maximising the credibility of realistic job preview messages: the effect of jobseekers’ decision-making style on recruitment information credibility. The International Journal of Human Resource Management. 29(7). 1330–1364. 7 indexed citations

Keeling, Kathleen, et al.. (2015). Acceptance of Mobile Apps for Health Self-management: Regulatory Fit Perspective. Research Explorer (The University of Manchester).

Keeling, Kathleen, et al.. (2015). Investigating User Perceptions of HRI. 15–16. 2 indexed citations

Gruber, Thorsten, et al.. (2014). Consumer perceptions of Interactive Service Robots: A Value-Dominant Logic perspective. Research Explorer (The University of Manchester). 1134–1139. 18 indexed citations

Gruber, Thorsten, et al.. (2013). A Re-Examination of Value Co-creation in the Age of Interactive Service Robots: A Service Dominant Logic Perspective. Journal of Macromarketing. 33(4). 397–397. 2 indexed citations

Keeling, Kathleen, et al.. (2012). Individual values and motivational complexities in ethical clothing consumption: A means-end approach. Journal of Marketing Management. 28(3-4). 373–396. 142 indexed citations

Piacentini, Maria, Emma Banister, Laura Šalčiuvienė, & Kathleen Keeling. (2012). Emerging issues in transformative consumer research and social marketing: An introduction to the special issue. Journal of Consumer Behaviour. 11(4). 273–274. 5 indexed citations

10.

Keeling, Kathleen & Peter McGoldrick. (2010). Shame, guilt and pride: the role of the moral emotions in marketing pro-environmental behaviour. Research Explorer (The University of Manchester).

11.

Angeli, Antonella De, Kathleen Keeling, & Peter McGoldrick. (2009). Social Interaction with Virtual Beings: The Technology Relationship Interaction Model and Its Agenda for Research. Research Explorer (The University of Manchester). 3 indexed citations

12.

Keeling, Kathleen & Peter McGoldrick. (2008). Relationships With a Byte? Attraction, Interaction and Intention For Avatar Use on a Retail Website. ACR North American Advances. 5 indexed citations

13.

Hussin, Ab Razak Che, Linda A. Macaulay, & Kathleen Keeling. (2007). The importance ranking of trust attributes in e-Commerce website. Journal of the Association for Information Systems. 99. 12 indexed citations

14.

Keeling, Kathleen, Peter McGoldrick, & Susan Beatty. (2007). Virtual onscreen assistants: A viable strategy to support online customer relationship building?. Advances in consumer research. 34. 138–144. 6 indexed citations

15.

Macaulay, Linda A., et al.. (2007). Co-evolving E-tail and On-Line Communities: Conceptual Framework. International Journal of Electronic Commerce. 11(4). 53–77. 34 indexed citations

16.

Newholm, Terry, Peter McGoldrick, Kathleen Keeling, Linda Macaulay, & Joanne Doherty. (2004). Multi-Story Trust and Online Retailer Strategies. The International Review of Retail Distribution and Consumer Research. 14(4). 437–456. 22 indexed citations

17.

McGoldrick, Peter, et al.. (2003). Using ZMET to explore barriers to the adoption of 3G mobile banking services. International Journal of Retail & Distribution Management. 31(6). 340–348. 196 indexed citations

18.

Keeling, Kathleen, et al.. (2001). Measuring Purchasing Intentions for Internet Retail Sites against Usability Attributes.. International Conference on Human-Computer Interaction. 76–83. 7 indexed citations

19.

Keeling, Kathleen, et al.. (2001). TV Home Banking and the Technology Acceptance Model: Intrinsic Motivation and Gender Issues.. Research Explorer (The University of Manchester). 84–91. 1 indexed citations

20.

McGoldrick, Peter, et al.. (2000). High‐low pricing: audit evidence and consumer preferences. Journal of Product & Brand Management. 9(5). 316–331. 8 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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