Amy Wong
Impact in
- Marketing top 0.5%
- Consumer Retail Behavior Studies
- Consumer Behavior in Brand Consumption and Identification
- Consumer Market Behavior and Pricing
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- Customer Service Quality and Loyalty
Papers in
- Marketing 27
- Consumer Behavior in Brand Consumption and Identification 20
- Consumer Retail Behavior Studies 18
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- Customer Service Quality and Loyalty 23
- Co-authors
- Amrik S. Sohal (7 shared papers)Lianxi Zhou (4 shared papers)Alison Dean (5 shared papers)Christopher White (3 shared papers)Jeremy B. Williams (4 shared papers)Carmen Kar Hang Lee (1 shared paper)Y. Y. Hung (1 shared paper)Lee M (1 shared paper)
In The Last Decade
Amy Wong
52 papers receiving 2.0k citations
Peers
Comparison fields: 5 of 101
- Marketing 1.4k
- Organizational Behavior and Human Resource Management 1.4k
- Information Systems and Management 385
- Tourism, Leisure and Hospitality Management 44
- Sociology and Political Science 881
Countries citing papers authored by Amy Wong
This map shows the geographic impact of Amy Wong's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Amy Wong with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Amy Wong more than expected).
Fields of papers citing papers by Amy Wong
This network shows the impact of papers produced by Amy Wong. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Amy Wong. The network helps show where Amy Wong may publish in the future.
Co-authors
The 10 scholars most cited alongside Amy Wong, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
Showing the 20 most-cited of 56 papers — load more, or switch the sort, to bring in the rest.
| # | Work | ||
|---|---|---|---|
| 1 | 2002 | 376 | |
| 2 | 2003 | 295 | |
| 3 | 1999 | 249 | |
| 4 | 2004 | 238 | |
| 5 | 2004 | 133 | |
| 6 | 2009 | 95 | |
| 7 | 2006 | 73 | |
| 8 | 2008 | 71 | |
| 9 | 2022 | 69 | |
| 10 | 2003 | 66 | |
| 11 | 2006 | 64 | |
| 12 | 2002 | 62 | |
| 13 | 2021 | 54 | |
| 14 | 2022 | 44 | |
| 15 | 2021 | 43 | |
| 16 | 2008 | 33 | |
| 17 | Satisfaction with local tour guides in Hong Kong | 2001 | 28 |
| 18 | 2021 | 26 | |
| 19 | 2023 | 22 | |
| 20 | 2020 | 21 |
About Amy Wong
Amy Wong is a scholar working on Marketing, Organizational Behavior and Human Resource Management, Sociology and Political Science, Education and Information Systems and Management, having authored 56 papers that have together received 2.3k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (23 papers), Consumer Behavior in Brand Consumption and Identification (20 papers), Consumer Retail Behavior Studies (18 papers), Digital Marketing and Social Media (14 papers), Technology Adoption and User Behaviour (6 papers), Online and Blended Learning (6 papers), AI in Service Interactions (4 papers) and Knowledge Management and Sharing (3 papers). The work is most often cited by research in Marketing (1.4k citations), Organizational Behavior and Human Resource Management (1.4k citations), Information Systems and Management (385 citations), Tourism, Leisure and Hospitality Management (44 citations) and Sociology and Political Science (881 citations). Amy Wong has collaborated with scholars based in Singapore, Australia and Austria. Frequent co-authors include Amrik S. Sohal, Lianxi Zhou, Alison Dean, Christopher White, Jeremy B. Williams, Carmen Kar Hang Lee, Y. Y. Hung, Lee M, Sonja Yrjo Olavi Petrovic-Lazarevic and Kevin Kam Fung Yuen. Their work appears in journals such as Journal of Retailing and Consumer Services, Journal of Consumer Behaviour, Journal of International Consumer Marketing, Journal of Services Marketing and International Journal of Management and Enterprise Development.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.