Sally McKechnie

3.4k total citations · 1 hit paper
40 papers, 2.3k citations indexed

About

Sally McKechnie is a scholar working on Marketing, Organizational Behavior and Human Resource Management and Sociology and Political Science. According to data from OpenAlex, Sally McKechnie has authored 40 papers receiving a total of 2.3k indexed citations (citations by other indexed papers that have themselves been cited), including 25 papers in Marketing, 22 papers in Organizational Behavior and Human Resource Management and 11 papers in Sociology and Political Science. Recurrent topics in Sally McKechnie's work include Customer Service Quality and Loyalty (21 papers), Consumer Behavior in Brand Consumption and Identification (16 papers) and Technology Adoption and User Behaviour (8 papers). Sally McKechnie is often cited by papers focused on Customer Service Quality and Loyalty (21 papers), Consumer Behavior in Brand Consumption and Identification (16 papers) and Technology Adoption and User Behaviour (8 papers). Sally McKechnie collaborates with scholars based in United Kingdom, Ireland and Egypt. Sally McKechnie's co-authors include Caroline Tynan, Heidi Winklhofer, Christine Ennew, James F. Devlin, Andy Lockett, Andrew Smith, Klaus Schoefer, Phil Leather, Prithwiraj Nath and Jiyao Xun and has published in prestigious journals such as Journal of Business Research, Journal of Travel Research and European Journal of Marketing.

In The Last Decade

Sally McKechnie

40 papers receiving 2.1k citations

Hit Papers

Co-creating value for luxury brands 2009 2026 2014 2020 2009 200 400 600

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Sally McKechnie United Kingdom 19 1.6k 1.1k 829 518 266 40 2.3k
Manfred Bruhn Switzerland 16 1.3k 0.8× 1.2k 1.1× 799 1.0× 375 0.7× 390 1.5× 157 2.3k
Roger Marshall New Zealand 25 1.5k 1.0× 1.1k 1.0× 941 1.1× 345 0.7× 310 1.2× 70 2.5k
Basak Denizci Guillet Hong Kong 31 1.4k 0.9× 1.9k 1.7× 898 1.1× 427 0.8× 363 1.4× 98 3.0k
Joaquín Aldás Manzano Spain 23 1.1k 0.7× 1.2k 1.1× 611 0.7× 906 1.7× 465 1.7× 75 2.4k
Byron Sharp Australia 28 2.0k 1.3× 1.1k 1.0× 941 1.1× 258 0.5× 342 1.3× 81 2.8k
Sonja Grabner‐Kräuter Austria 19 1.2k 0.7× 1.6k 1.4× 971 1.2× 1.0k 2.0× 308 1.2× 40 2.7k
Jiyoung Kim United States 22 1.1k 0.7× 1.2k 1.1× 939 1.1× 762 1.5× 311 1.2× 125 2.5k
Anna Morgan‐Thomas United Kingdom 14 1.3k 0.8× 1.7k 1.6× 637 0.8× 619 1.2× 422 1.6× 24 2.4k
Stephen J. Newell United States 16 1.7k 1.1× 1.4k 1.3× 604 0.7× 366 0.7× 537 2.0× 36 2.7k
William K. Darley United States 21 1.1k 0.7× 822 0.8× 419 0.5× 255 0.5× 182 0.7× 48 1.9k

Countries citing papers authored by Sally McKechnie

Since Specialization
Citations

This map shows the geographic impact of Sally McKechnie's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Sally McKechnie with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Sally McKechnie more than expected).

Fields of papers citing papers by Sally McKechnie

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Sally McKechnie. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Sally McKechnie. The network helps show where Sally McKechnie may publish in the future.

Co-authorship network of co-authors of Sally McKechnie

This figure shows the co-authorship network connecting the top 25 collaborators of Sally McKechnie. A scholar is included among the top collaborators of Sally McKechnie based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Sally McKechnie. Sally McKechnie is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Devlin, James F., et al.. (2021). Introducing a composite measure of trust in financial services. Service Industries Journal. 43(11-12). 896–922. 9 indexed citations
2.
McKechnie, Sally, et al.. (2018). Co-creating corporate brand identity with online brand communities: A managerial perspective. Journal of Business Research. 96. 366–375. 109 indexed citations
3.
Devlin, James F., et al.. (2017). Trust in financial services: the influence of demographics and dispositional characteristics. Journal of Financial Services Marketing. 22(2). 64–76. 15 indexed citations
4.
McKechnie, Sally, et al.. (2017). Tourists’ Emotions as a Resource for Customer Value Creation, Cocreation, and Destruction: A Customer-Grounded Understanding. Journal of Travel Research. 57(7). 843–855. 87 indexed citations
5.
McKechnie, Sally, Caroline Tynan, & Martin J. Liu. (2015). FITTING IN OR STANDING OUT: LUXURY BRAND CONSUMPTION AMONGST CHINA’S POST-80S CONSUMERS. Global Fashion Management Conference. 4(2). 502–503. 1 indexed citations
6.
Nath, Prithwiraj & Sally McKechnie. (2015). Task facilitative tools, choice goals, and risk averseness: A process-view study of e-stores. Journal of Business Research. 69(5). 1572–1576. 4 indexed citations
7.
Devlin, James F., et al.. (2015). Trust in financial services: Impact of institutional trust and dispositional trust on trusting belief. Journal of Financial Services Marketing. 20(2). 91–106. 35 indexed citations
8.
Tynan, Caroline, et al.. (2014). Interpreting value in the customer service experience using customer-dominant logic. Journal of Marketing Management. 30(9-10). 1058–1081. 75 indexed citations
9.
Devlin, James F., Christine Ennew, Sally McKechnie, & Andrew Smith. (2012). Would you believe it? A detailed investigation of believability in comparative price advertising. Journal of Marketing Management. 29(7-8). 793–811. 7 indexed citations
10.
Tynan, Caroline & Sally McKechnie. (2009). Hedonic meaning creation though Christmas consumption: a review and model. Journal of Customer Behaviour. 8(3). 237–255. 16 indexed citations
11.
McKechnie, Sally & Caroline Tynan. (2008). Halloween in a material world: trick or treat?. Journal of Marketing Management. 24(9-10). 1011–1023. 12 indexed citations
12.
Devlin, James F., Christine Ennew, Sally McKechnie, & Andrew Smith. (2007). A study of time limited price promotions. Journal of Product & Brand Management. 16(4). 280–285. 28 indexed citations
13.
McKechnie, Sally, Heidi Winklhofer, & Christine Ennew. (2006). Applying the technology acceptance model to the online retailing of financial services. International Journal of Retail & Distribution Management. 34(4/5). 388–410. 197 indexed citations
14.
Tynan, Caroline & Sally McKechnie. (2005). Sacralising the Profane: Creating Meaning With Christmas Consumption in the Uk. ACR European Advances. 6 indexed citations
15.
Schoefer, Klaus, et al.. (2005). The Determinants and Consequences of Consumer Trust in e-Retailing: A Conceptual Framework. 45 indexed citations
16.
McKechnie, Sally. (2003). Affective Influences on Patient Satisfaction with General Practitioner Services. Journal of Customer Behaviour. 2(2). 243–267. 1 indexed citations
17.
Ennew, Christine, et al.. (2003). A Cross-Cultural Perspective on the Role of Branding in Financial Services: The Small Business Market. Journal of Marketing Management. 19(9-10). 1021–1042. 18 indexed citations
18.
McKechnie, Sally & Phil Leather. (1998). Likeability as a measure of advertising effectiveness: the case of financial services. Journal of Marketing Communications. 4(2). 63–85. 1 indexed citations
19.
Leather, Phil, et al.. (1994). The Importance of Likeability as a Measure of Television Advertising Effectiveness. International Journal of Advertising. 13(3). 265–280. 28 indexed citations
20.
McKechnie, Sally. (1992). Consumer Buying Behaviour in Financial Services: AnOverview. International Journal of Bank Marketing. 10(5). 5–39. 78 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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