Kofi Osei-Frimpong

2.8k total citations · 2 hit papers
27 papers, 2.0k citations indexed

About

Kofi Osei-Frimpong is a scholar working on Sociology and Political Science, Marketing and Organizational Behavior and Human Resource Management. According to data from OpenAlex, Kofi Osei-Frimpong has authored 27 papers receiving a total of 2.0k indexed citations (citations by other indexed papers that have themselves been cited), including 17 papers in Sociology and Political Science, 13 papers in Marketing and 13 papers in Organizational Behavior and Human Resource Management. Recurrent topics in Kofi Osei-Frimpong's work include Digital Marketing and Social Media (15 papers), Customer Service Quality and Loyalty (11 papers) and Technology Adoption and User Behaviour (10 papers). Kofi Osei-Frimpong is often cited by papers focused on Digital Marketing and Social Media (15 papers), Customer Service Quality and Loyalty (11 papers) and Technology Adoption and User Behaviour (10 papers). Kofi Osei-Frimpong collaborates with scholars based in Ghana, United Kingdom and United States. Kofi Osei-Frimpong's co-authors include Graeme McLean, Nana Owusu‐Frimpong, Alan Wilson, Jennifer Brannon Barhorst, Hannah R. Marriott, Khalid Al‐Nabhani, Fred Lemke, Valentina Pitardi, Nazrul Islam and Mansour Alyahya and has published in prestigious journals such as Journal of Business Research, Computers in Human Behavior and Technological Forecasting and Social Change.

In The Last Decade

Kofi Osei-Frimpong

26 papers receiving 1.9k citations

Hit Papers

Hey Alexa … examine the variables influencing the use of ... 2019 2026 2021 2023 2019 2020 100 200 300 400
What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the same subfield and year (this is the minimum needed to enter the top 1%, not the average within it), or reaches the top citation threshold in at least one of its specific research topics.

  1. Hey Alexa … examine the variables influencing the use of artificial intelligent in-home voice assistants
    2019 487 citations Graeme McLean, Kofi Osei-Frimpong Computers in Human Behavior profile →
  2. Alexa, do voice assistants influence consumer brand engagement? – Examining the role of AI powered voice assistants in influencing consumer brand engagement
    2020 218 citations Graeme McLean, Kofi Osei-Frimpong et al. Journal of Business Research profile →

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Kofi Osei-Frimpong Ghana 18 1.2k 863 730 665 355 27 2.0k
Si Shi China 24 1.2k 1.0× 738 0.9× 681 0.9× 391 0.6× 429 1.2× 43 2.0k
Graeme McLean United Kingdom 22 1.8k 1.5× 1.3k 1.5× 1.3k 1.8× 743 1.1× 445 1.3× 35 3.0k
Tareq Rasul Australia 20 836 0.7× 583 0.7× 393 0.5× 246 0.4× 299 0.8× 66 1.8k
Xusen Cheng China 22 1.1k 0.9× 762 0.9× 547 0.7× 457 0.7× 233 0.7× 90 2.1k
Laurie Wu United States 25 1.5k 1.2× 1.1k 1.3× 304 0.4× 219 0.3× 510 1.4× 76 2.2k
Jason Cohen South Africa 19 753 0.6× 372 0.4× 667 0.9× 421 0.6× 219 0.6× 59 1.8k
Chiara Orsingher Italy 17 906 0.8× 1.1k 1.3× 354 0.5× 379 0.6× 1.2k 3.3× 26 2.2k
Kuo‐Lun Hsiao Taiwan 25 1.6k 1.4× 738 0.9× 1.3k 1.8× 203 0.3× 414 1.2× 41 2.5k
Man Lai Cheung Hong Kong 26 1.6k 1.3× 1.1k 1.2× 722 1.0× 137 0.2× 303 0.9× 41 2.1k
Wi‐Suk Kwon United States 20 1.0k 0.9× 1.2k 1.4× 592 0.8× 310 0.5× 518 1.5× 48 2.0k

Countries citing papers authored by Kofi Osei-Frimpong

Since Specialization
Citations

This map shows the geographic impact of Kofi Osei-Frimpong's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Kofi Osei-Frimpong with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Kofi Osei-Frimpong more than expected).

Fields of papers citing papers by Kofi Osei-Frimpong

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Kofi Osei-Frimpong. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Kofi Osei-Frimpong. The network helps show where Kofi Osei-Frimpong may publish in the future.

Co-authorship network of co-authors of Kofi Osei-Frimpong

This figure shows the co-authorship network connecting the top 25 collaborators of Kofi Osei-Frimpong. A scholar is included among the top collaborators of Kofi Osei-Frimpong based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Kofi Osei-Frimpong. Kofi Osei-Frimpong is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Osei-Frimpong, Kofi. (2026). Does value co-creation enhance customer well-being? Insights from health-care service delivery. International Journal of Pharmaceutical and Healthcare Marketing. 1–33.
2.
Osei-Frimpong, Kofi, et al.. (2025). Do Perceived Privacy Risks of AI Matter? A Longitudinal Study on the Drivers of Continued Use of Intelligent Voice Assistants. IEEE Transactions on Engineering Management. 72. 2521–2534. 1 indexed citations
3.
Hinson, Robert Ebo, et al.. (2024). Social Media Marketing Management. Productivity Press eBooks. 1 indexed citations
4.
Manu, Franklyn, et al.. (2023). Leader-member exchange and organizational citizenship behaviour: The moderator effects of subordinates’ horizontal collectivism orientation and team-member exchange. International Journal of Cross Cultural Management. 23(3). 507–530. 5 indexed citations
5.
Osei-Frimpong, Kofi, et al.. (2022). What drives me there? The interplay of socio-psychological gratification and consumer values in social media brand engagement. Journal of Business Research. 146. 288–307. 52 indexed citations
6.
McLean, Graeme, Kofi Osei-Frimpong, Alan Wilson, & Valentina Pitardi. (2020). How live chat assistants drive travel consumers’ attitudes, trust and purchase intentions. International Journal of Contemporary Hospitality Management. 32(5). 1795–1812. 89 indexed citations
7.
Osei-Frimpong, Kofi, Graeme McLean, Alan Wilson, & Fred Lemke. (2020). Customer coproduction in healthcare service delivery: Examining the influencing effects of the social context. Journal of Business Research. 120. 82–93. 16 indexed citations
8.
McLean, Graeme, Kofi Osei-Frimpong, & Jennifer Brannon Barhorst. (2020). Alexa, do voice assistants influence consumer brand engagement? – Examining the role of AI powered voice assistants in influencing consumer brand engagement. Journal of Business Research. 124. 312–328. 218 indexed citations breakdown →
9.
McLean, Graeme, Kofi Osei-Frimpong, Khalid Al‐Nabhani, & Hannah R. Marriott. (2019). Examining consumer attitudes towards retailers' m-commerce mobile applications – An initial adoption vs. continuous use perspective. Journal of Business Research. 106. 139–157. 171 indexed citations
10.
McLean, Graeme & Kofi Osei-Frimpong. (2019). Chat now… Examining the variables influencing the use of online live chat. Technological Forecasting and Social Change. 146. 55–67. 60 indexed citations
11.
Osei-Frimpong, Kofi, et al.. (2019). The Impact of Celebrity Endorsement on Consumer Purchase Intention: An Emerging Market Perspective. The Journal of Marketing Theory and Practice. 27(1). 103–121. 164 indexed citations
12.
Osei-Frimpong, Kofi. (2019). Understanding consumer motivations in online social brand engagement participation. International Journal of Retail & Distribution Management. 47(5). 511–529. 46 indexed citations
13.
McLean, Graeme & Kofi Osei-Frimpong. (2019). Hey Alexa … examine the variables influencing the use of artificial intelligent in-home voice assistants. Computers in Human Behavior. 99. 28–37. 487 indexed citations breakdown →
14.
Osei-Frimpong, Kofi, et al.. (2017). Evaluating individual level antecedents and consequences of social media use in Ghana. Technological Forecasting and Social Change. 123. 68–79. 48 indexed citations
15.
McLean, Graeme & Kofi Osei-Frimpong. (2017). Examining satisfaction with the experience during a live chat service encounter-implications for website providers. Computers in Human Behavior. 76. 494–508. 90 indexed citations
16.
Osei-Frimpong, Kofi. (2017). Patient participatory behaviours in healthcare service delivery. Journal of Service Theory and Practice. 27(2). 453–474. 52 indexed citations
17.
Osei-Frimpong, Kofi & Graeme McLean. (2017). Examining online social brand engagement: A social presence theory perspective. Technological Forecasting and Social Change. 128. 10–21. 158 indexed citations
18.
Osei-Frimpong, Kofi, Alan Wilson, & Fred Lemke. (2016). Patient co-creation activities in healthcare service delivery at the micro level: The influence of online access to healthcare information. Technological Forecasting and Social Change. 126. 14–27. 117 indexed citations
19.
Osei-Frimpong, Kofi. (2016). Examining the effects of patient characteristics and prior value needs on the patient-doctor encounter process in healthcare service delivery. International Journal of Pharmaceutical and Healthcare Marketing. 10(2). 192–213. 20 indexed citations
20.
Owusu‐Frimpong, Nana, et al.. (2014). Consumer-based brand equity as competitive differentiator in an emerging African economy. 1 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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