Troy Heffernan

37 papers and 917 indexed citations i.

About

Troy Heffernan is a scholar working on Organizational Behavior and Human Resource Management, Education and Marketing. According to data from OpenAlex, Troy Heffernan has authored 37 papers receiving a total of 917 indexed citations (citations by other indexed papers that have themselves been cited), including 17 papers in Organizational Behavior and Human Resource Management, 10 papers in Education and 10 papers in Marketing. Recurrent topics in Troy Heffernan’s work include Customer Service Quality and Loyalty (14 papers), Corporate Identity and Reputation (7 papers) and Consumer Behavior in Brand Consumption and Identification (6 papers). Troy Heffernan is often cited by papers focused on Customer Service Quality and Loyalty (14 papers), Corporate Identity and Reputation (7 papers) and Consumer Behavior in Brand Consumption and Identification (6 papers). Troy Heffernan collaborates with scholars based in Australia, United Kingdom and United Arab Emirates. Troy Heffernan's co-authors include Mark Morrison, Robert J. Angell, Phil Megicks, David Dowell, Arthur Sweeney, David Poole, Muhammad Mohsin Butt, Stephen Wilkins, Parikshit Basu and Emma Heffernan and has published in prestigious journals such as Journal of Business Research, Energy Policy and International Journal of Hospitality Management.

In The Last Decade

Co-authorship network of co-authors of Troy Heffernan i

Fields of papers citing papers by Troy Heffernan

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Troy Heffernan. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Troy Heffernan. The network helps show where Troy Heffernan may publish in the future.

Countries citing papers authored by Troy Heffernan

Since Specialization
Citations

This map shows the geographic impact of Troy Heffernan's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Troy Heffernan with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Troy Heffernan more than expected).

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar’s output or impact.

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2025