Denise Jarratt

1.1k total citations
36 papers, 729 citations indexed

About

Denise Jarratt is a scholar working on Organizational Behavior and Human Resource Management, Strategy and Management and Marketing. According to data from OpenAlex, Denise Jarratt has authored 36 papers receiving a total of 729 indexed citations (citations by other indexed papers that have themselves been cited), including 21 papers in Organizational Behavior and Human Resource Management, 16 papers in Strategy and Management and 10 papers in Marketing. Recurrent topics in Denise Jarratt's work include Customer Service Quality and Loyalty (18 papers), Innovation and Knowledge Management (11 papers) and Business Strategy and Innovation (8 papers). Denise Jarratt is often cited by papers focused on Customer Service Quality and Loyalty (18 papers), Innovation and Knowledge Management (11 papers) and Business Strategy and Innovation (8 papers). Denise Jarratt collaborates with scholars based in Australia, Switzerland and United Kingdom. Denise Jarratt's co-authors include Marc K. Peter, Michael Jay Polonsky, Grant O’Neill, Mark Morrison, Arthur Sweeney, Troy Heffernan, Constantine S. Katsikeas, Jamie Thompson, Roderick Duncan and Terry Bossomaier and has published in prestigious journals such as Journal of Business Research, Technological Forecasting and Social Change and European Journal of Marketing.

In The Last Decade

Denise Jarratt

33 papers receiving 632 citations

Author Peers

Peers are selected by citation overlap in the author's most active subfields. citations · hero ref

Author						Papers	Cites
Denise Jarratt	288	281	232	127	89	36	729
Nora Lado	414 1.4×	212 0.8×	294 1.3×	168 1.3×	75 0.8×	15	795
David Berkowitz	357 1.2×	204 0.7×	244 1.1×	94 0.7×	97 1.1×	25	714
J. David Lichtenthal	238 0.8×	238 0.8×	248 1.1×	210 1.7×	76 0.9×	39	655
Lai Wan Hooi	273 0.9×	298 1.1×	179 0.8×	118 0.9×	78 0.9×	58	821
Nicolas Zacharias	324 1.1×	209 0.7×	189 0.8×	128 1.0×	156 1.8×	25	700
Peter Yannopoulos	311 1.1×	270 1.0×	326 1.4×	264 2.1×	70 0.8×	14	788
Risto T. Salminen	525 1.8×	253 0.9×	226 1.0×	137 1.1×	73 0.8×	26	835
John Finch	307 1.1×	210 0.7×	171 0.7×	146 1.1×	74 0.8×	47	712
Michele D. Bunn	388 1.3×	310 1.1×	329 1.4×	169 1.3×	61 0.7×	26	851
Kofi Q. Dadzie	243 0.8×	243 0.9×	213 0.9×	146 1.1×	89 1.0×	38	712

Countries citing papers authored by Denise Jarratt

Since Specialization

Citations

This map shows the geographic impact of Denise Jarratt's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Denise Jarratt with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Denise Jarratt more than expected).

Fields of papers citing papers by Denise Jarratt

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Denise Jarratt. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Denise Jarratt. The network helps show where Denise Jarratt may publish in the future.

Co-authorship network of co-authors of Denise Jarratt

This figure shows the co-authorship network connecting the top 25 collaborators of Denise Jarratt. A scholar is included among the top collaborators of Denise Jarratt based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Denise Jarratt. Denise Jarratt is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

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20 of 20 papers shown

Jarratt, Denise, et al.. (2014). The Complexity of Trust in Business Collaborations. Australasian Marketing Journal (AMJ). 23(1). 2–12. 21 indexed citations

Jarratt, Denise, et al.. (2014). It's not only what you know: Simulating research networks in the UK university sector. Charles Sturt University Research Output (CRO). 16(2). 1–28. 5 indexed citations

Jarratt, Denise, et al.. (2012). Virtual Business Models To Address Real World Strategic Challenges. Charles Sturt University Research Output (CRO). 1–23. 5 indexed citations

Jarratt, Denise, et al.. (2012). Services Segmentation and Emergent Customer Behavior: A Case Study. Services Marketing Quarterly. 33(1). 49–67. 3 indexed citations

Heffernan, Troy, Mark Morrison, Arthur Sweeney, & Denise Jarratt. (2010). Personal attributes of effective lecturers: The importance of dynamism, communication, rapport, and applied knowledge. The International Journal of Management Education. 8(3). 13–27. 14 indexed citations

Jarratt, Denise. (2009). Organizational preconditions supporting relationship management capability renewal. Journal of Strategic Marketing. 17(5). 365–381. 1 indexed citations

Jarratt, Denise, et al.. (2007). Market Orientation: An Iterative Process of Customer and Market Engagement. Journal of Business-to-Business Marketing. 14(3). 21–57. 30 indexed citations

Jarratt, Denise. (2006). Structuring for Network Success. The International Journal of Knowledge Culture and Change Management Annual Review. 6(3). 181–190. 1 indexed citations

Bossomaier, Terry, et al.. (2005). Optimisation of Client Trust by Evolutionary Learning of Financial Planning Strategies in an Agent Based Model. 1. 856–863. 8 indexed citations

10.

Jarratt, Denise & John Cooper. (2005). Conceptualisation of Consumer Trust in the Delivery of Wealth Management Services. Charles Sturt University Research Output (CRO). 28–36. 1 indexed citations

11.

Jarratt, Denise, et al.. (2004). Data integration in agent based modelling. Charles Sturt University Research Output (CRO). 6–18.

12.

Jarratt, Denise. (2004). Conceptualizing a relationship management capability. Marketing Theory. 4(4). 287–309. 41 indexed citations

13.

Jarratt, Denise & Mark Morrison. (2003). Dependence and the application of power and control in major business relationships: a study of manufacturing and service firms in the business‐to‐business sector. Journal of Strategic Marketing. 11(4). 235–253. 14 indexed citations

14.

Blackmore, Karen, et al.. (2003). Intelligent agent framework for modelling the evolution of small and medium sized enterprises. Charles Sturt University Research Output (CRO). 345–350. 2 indexed citations

15.

Jarratt, Denise, et al.. (2001). The impact of market and organisational challenges on marketing strategy decision-making: a qualitative investigation of the business-to-business sector. Journal of Business Research. 51(1). 61–72. 42 indexed citations

16.

Jarratt, Denise, et al.. (1998). Gender Imbalance in the Workforce: An Examination of the Public Accounting Profession. Australian Accounting Review. 8(16). 59–67. 14 indexed citations

17.

Jarratt, Denise, Tom Murphy, & Diannah Lowry. (1997). Building customer relationships: a model for vocational education and training delivery. Journal of Vocational Education and Training. 49(4). 591–615. 3 indexed citations

18.

Jarratt, Denise, et al.. (1997). Building customer relationships: a model for vocational education and training delivery. Journal of Vocational Education and Training. 49(4). 591–615. 2 indexed citations

19.

Jarratt, Denise. (1996). shopper taxonomy for retail strategy development. The International Review of Retail Distribution and Consumer Research. 6(2). 196–215. 64 indexed citations

20.

Jarratt, Denise & Michael Jay Polonsky. (1993). Causal linkages between psychographic and demographic determinants of outshopping behaviour. The International Review of Retail Distribution and Consumer Research. 3(3). 303–319. 27 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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