Sarv Devaraj

8.4k total citations · 4 hit papers
59 papers, 6.3k citations indexed

About

Sarv Devaraj is a scholar working on Management Information Systems, Strategy and Management and Information Systems and Management. According to data from OpenAlex, Sarv Devaraj has authored 59 papers receiving a total of 6.3k indexed citations (citations by other indexed papers that have themselves been cited), including 23 papers in Management Information Systems, 15 papers in Strategy and Management and 14 papers in Information Systems and Management. Recurrent topics in Sarv Devaraj's work include Technology Adoption and User Behaviour (14 papers), Quality and Supply Management (12 papers) and Customer Service Quality and Loyalty (7 papers). Sarv Devaraj is often cited by papers focused on Technology Adoption and User Behaviour (14 papers), Quality and Supply Management (12 papers) and Customer Service Quality and Loyalty (7 papers). Sarv Devaraj collaborates with scholars based in United States, India and France. Sarv Devaraj's co-authors include Rajiv Kohli, Ming Fan, Robert F. Easley, J. Michael Crant, Jerry C. Wei, Lee J. Krajewski, Ganesh Vaidyanathan, John D’Arcy, Sanjay L. Ahire and Murali D.R. Chari and has published in prestigious journals such as SHILAP Revista de lepidopterología, Journal of Applied Psychology and Management Science.

In The Last Decade

Sarv Devaraj

55 papers receiving 5.7k citations

Hit Papers

align trajectories

What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the same subfield and year (this is the minimum needed to enter the top 1%, not the average within it), or reaches the top citation threshold in at least one of its specific research topics.

Performance Impacts of Information Technology: Is Actual Usage the Missing Link?

2003 1.0k citations Sarv Devaraj, Rajiv Kohli profile →
Antecedents of B2C Channel Satisfaction and Preference: Validating e-Commerce Metrics

2002 928 citations Sarv Devaraj, Rajiv Kohli et al. Information Systems Research profile →
Impact of eBusiness technologies on operational performance: The role of production information integration in the supply chain

2007 625 citations Sarv Devaraj et al. Journal of Operations Management profile →
Research Note—How Does Personality Matter? Relating the Five-Factor Model to Technology Acceptance and Use

2008 534 citations Sarv Devaraj, Robert F. Easley et al. Information Systems Research profile →

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
Sarv Devaraj United States	29	2.2k	2.0k	2.0k	1.5k	1.2k	59	6.3k
Rajiv Kohli United States	31	2.3k 1.1×	1.9k 1.0×	2.0k 1.0×	1.4k 0.9×	1.1k 0.9×	124	6.7k
Louis Raymond Canada	45	2.6k 1.2×	1.9k 1.0×	2.6k 1.3×	1.0k 0.7×	994 0.8×	189	6.9k
Rai United States	8	1.9k 0.9×	1.6k 0.8×	1.8k 0.9×	1.4k 0.9×	890 0.7×	16	5.3k
Sunil Mithas United States	41	2.3k 1.1×	1.2k 0.6×	2.8k 1.4×	1.3k 0.8×	1.6k 1.3×	161	7.3k
William J. Kettinger United States	34	2.8k 1.3×	1.7k 0.8×	1.4k 0.7×	1.2k 0.8×	1.2k 1.0×	107	5.7k
T. S. Ragu‐Nathan United States	25	2.9k 1.3×	956 0.5×	3.0k 1.5×	1.4k 0.9×	1.5k 1.2×	51	8.5k
Harry Bouwman Netherlands	39	909 0.4×	1.8k 0.9×	2.2k 1.1×	1.8k 1.2×	683 0.6×	196	5.9k
V. Sambamurthy United States	38	4.1k 1.9×	2.0k 1.0×	3.3k 1.7×	1.6k 1.0×	843 0.7×	107	8.9k
William J. Doll United States	34	1.9k 0.9×	3.1k 1.6×	1.6k 0.8×	1.7k 1.1×	1.5k 1.2×	61	7.1k
Prashant Palvia United States	36	1.4k 0.7×	2.5k 1.3×	870 0.4×	2.1k 1.4×	1.2k 1.0×	178	5.8k

Countries citing papers authored by Sarv Devaraj

Since Specialization

Citations

This map shows the geographic impact of Sarv Devaraj's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Sarv Devaraj with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Sarv Devaraj more than expected).

Fields of papers citing papers by Sarv Devaraj

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Sarv Devaraj. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Sarv Devaraj. The network helps show where Sarv Devaraj may publish in the future.

Co-authorship network of co-authors of Sarv Devaraj

This figure shows the co-authorship network connecting the top 25 collaborators of Sarv Devaraj. A scholar is included among the top collaborators of Sarv Devaraj based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Sarv Devaraj. Sarv Devaraj is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

Sort: Min cites: Since: Top N: Style:

20 of 20 papers shown

Devaraj, Sarv, et al.. (2025). Unlocking Privacy in Healthcare: The Impact of Explanations on Privacy Concerns and Self‐Disclosure to Conversational Technologies. Journal of Operations Management. 72(2). 316–351.

Mai, Feng, et al.. (2025). Lean operations and firm resilience - contrasting effects of COVID-19 and economic recession. Omega. 135. 103308–103308. 2 indexed citations

Thirumalai, Sriram, Sarv Devaraj, & Tyson R. Browning. (2024). Uncertainty in healthcare operations: How hospitals weather the perfect storm. Journal of Operations Management. 70(8). 1194–1212. 3 indexed citations

Devaraj, Sarv. (2024). Digital Transformation and Innovation : Driving Business Growth. International Journal of Scientific Research in Computer Science Engineering and Information Technology. 10(5). 885–894. 1 indexed citations

Devaraj, Sarv, et al.. (2019). Professional Skills and Soft Skills for LIS Professional in ICT Era. 7(1). 147–160. 3 indexed citations

Ding, Xin, Xiaosong Peng, & Sarv Devaraj. (2016). Electronic Medical Records and Hospital Performance: A Longitudinal Analysis. Academy of Management Proceedings. 2016(1). 16896–16896.

Devaraj, Sarv. (2014). SURFACE QUALITY ENRICHMENT USING FINE PARTICLE IMPACT DAMPER IN BORING OPERATIONS. International Journal of Research in Engineering and Technology. 3(2). 531–535. 9 indexed citations

Devaraj, Sarv, Terence T. Ow, & Rajiv Kohli. (2013). Examining the Impact of Information Technology on Healthcare Performance: A Theory of Swift and Even Flow (TSEF) Perspective. Journal of Operations Management. 1 indexed citations

Devaraj, Sarv, Terence T. Ow, & Rajiv Kohli. (2013). Examining the impact of information technology and patient flow on healthcare performance: A Theory of Swift and Even Flow (TSEF) perspective. Journal of Operations Management. 31(4). 181–192. 129 indexed citations

10.

D’Arcy, John & Sarv Devaraj. (2012). Employee Misuse of Information Technology Resources: Testing a Contemporary Deterrence Model. Decision Sciences. 43(6). 1091–1124. 121 indexed citations

11.

Devaraj, Sarv, Ganesh Vaidyanathan, & Abhay Nath Mishra. (2012). Effect of purchase volume flexibility and purchase mix flexibility on e‐procurement performance: An analysis of two perspectives. Journal of Operations Management. 30(7-8). 509–520. 53 indexed citations

12.

Queenan, Carrie, Corey M. Angst, & Sarv Devaraj. (2011). Doctors’ orders––If they’re electronic, do they improve patient satisfaction? A complements/substitutes perspective. Journal of Operations Management. 29(7-8). 639–649. 64 indexed citations

13.

Kuperman, Gilad J., et al.. (2010). Developing data content specifications for the Nationwide Health Information Network Trial Implementations. Journal of the American Medical Informatics Association. 17(1). 6–12. 27 indexed citations

14.

Vaidyanathan, Ganesh & Sarv Devaraj. (2009). The role of quality in e-procurement performance: An empirical analysis. Quality Engineering. 54(5). 517–521. 1 indexed citations

15.

Wood, Charles, Hojung Shin, & Sarv Devaraj. (2008). Technology's Effect on Firm Size: Manufacturing vs. Service. Journal of the Association for Information Systems. 74. 1 indexed citations

16.

Devaraj, Sarv, Robert F. Easley, & J. Michael Crant. (2008). Research Note—How Does Personality Matter? Relating the Five-Factor Model to Technology Acceptance and Use. Information Systems Research. 19(1). 93–105. 534 indexed citations breakdown →

17.

Vaidyanathan, Ganesh & Sarv Devaraj. (2007). The role of quality in e‐procurement performance: An empirical analysis. Journal of Operations Management. 26(3). 407–425. 94 indexed citations

18.

Kohli, Rajiv & Sarv Devaraj. (2004). Realizing the Business Value of Information Technology Investments: An Organizational Process.. MIS Quarterly Executive. 3(1). 6–e1010110. 81 indexed citations

19.

Devaraj, Sarv, David Hollingworth, & Roger G. Schroeder. (2004). Generic manufacturing strategies and plant performance. Journal of Operations Management. 22(3). 313–333. 111 indexed citations

20.

Devaraj, Sarv & Rajiv Kohli. (2002). The IT Payoff: Measuring the Business Value of Information Technology Investments. CERN Document Server (European Organization for Nuclear Research). 57 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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