S. Sreejesh

5.5k total citations · 2 hit papers
78 papers, 3.6k citations indexed

About

S. Sreejesh is a scholar working on Sociology and Political Science, Marketing and Organizational Behavior and Human Resource Management. According to data from OpenAlex, S. Sreejesh has authored 78 papers receiving a total of 3.6k indexed citations (citations by other indexed papers that have themselves been cited), including 49 papers in Sociology and Political Science, 39 papers in Marketing and 36 papers in Organizational Behavior and Human Resource Management. Recurrent topics in S. Sreejesh's work include Digital Marketing and Social Media (37 papers), Consumer Behavior in Brand Consumption and Identification (35 papers) and Customer Service Quality and Loyalty (31 papers). S. Sreejesh is often cited by papers focused on Digital Marketing and Social Media (37 papers), Consumer Behavior in Brand Consumption and Identification (35 papers) and Customer Service Quality and Loyalty (31 papers). S. Sreejesh collaborates with scholars based in India, United Kingdom and Puerto Rico. S. Sreejesh's co-authors include M. R. Anusree, Sanjay Mohapatra, Abhigyan Sarkar, Paul V. Mathew, Devika Vashisht, Juhi Gahlot Sarkar, Yogesh K. Dwivedi, Tathagata Ghosh, Justin Paul and Subhadip Roy and has published in prestigious journals such as SHILAP Revista de lepidopterología, Journal of Business Research and Energy Policy.

In The Last Decade

S. Sreejesh

74 papers receiving 3.4k citations

Hit Papers

align trajectories

What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the same subfield and year (this is the minimum needed to enter the top 1%, not the average within it), or reaches the top citation threshold in at least one of its specific research topics.

Business Research Methods

2013 1.8k citations S. Sreejesh, Sanjay Mohapatra et al. Digital Access to Libraries (Université catholique de Louvain (UCL), l'Université de Namur (UNamur) and the Université Saint-Louis (USL-B)) profile →
Impact of responsible tourism on destination sustainability and quality of life of community in tourism destinations

2016 235 citations S. Sreejesh et al. Journal of Hospitality and Tourism Management profile →

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
S. Sreejesh India	25	1.5k	1.1k	846	598	490	78	3.6k
Daniel Nunan United Kingdom	19	1.3k 0.9×	1.1k 1.0×	709 0.8×	529 0.9×	470 1.0×	36	3.1k
Sajad Rezaei Malaysia	27	1.6k 1.0×	1.5k 1.3×	908 1.1×	1.0k 1.7×	407 0.8×	62	3.3k
Santha Vaithilingam Malaysia	14	1.0k 0.7×	862 0.8×	617 0.7×	680 1.1×	612 1.2×	32	3.3k
Syed Shah Alam Malaysia	28	1.5k 1.0×	1.0k 0.9×	478 0.6×	884 1.5×	449 0.9×	111	3.2k
Kai Oliver Thiele Germany	6	917 0.6×	956 0.8×	800 0.9×	635 1.1×	782 1.6×	8	3.4k
Muslim Amin Malaysia	33	1.7k 1.1×	1.6k 1.4×	1.8k 2.1×	951 1.6×	435 0.9×	85	4.0k
Anjala S. Krishen United States	28	2.1k 1.4×	1.6k 1.4×	562 0.7×	787 1.3×	406 0.8×	124	3.9k
Michael Christofi Cyprus	31	1.4k 0.9×	1.1k 1.0×	974 1.2×	417 0.7×	1.2k 2.4×	80	4.5k
Dwi Suhartanto Indonesia	31	2.4k 1.6×	1.9k 1.6×	1.4k 1.7×	455 0.8×	351 0.7×	130	4.0k
Scott Weaven Australia	34	1.4k 0.9×	1.1k 1.0×	920 1.1×	717 1.2×	990 2.0×	109	3.5k

Countries citing papers authored by S. Sreejesh

Since Specialization

Citations

This map shows the geographic impact of S. Sreejesh's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by S. Sreejesh with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites S. Sreejesh more than expected).

Fields of papers citing papers by S. Sreejesh

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by S. Sreejesh. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by S. Sreejesh. The network helps show where S. Sreejesh may publish in the future.

Co-authorship network of co-authors of S. Sreejesh

This figure shows the co-authorship network connecting the top 25 collaborators of S. Sreejesh. A scholar is included among the top collaborators of S. Sreejesh based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with S. Sreejesh. S. Sreejesh is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

Sort: Min cites: Since: Top N: Style:

20 of 20 papers shown

Sreejesh, S., et al.. (2025). Reconciling consumer intuition and machine: Algorithmic intuition conflict and the design of Consumer–AI collaboration. Journal of Retailing and Consumer Services. 90. 104660–104660.

Sreejesh, S., et al.. (2025). Too smart to matter? The psychological meaning of cognitive labor in consumer resistance to AI. Journal of Retailing and Consumer Services. 87. 104412–104412. 1 indexed citations

Sreejesh, S., et al.. (2024). ‘Do not be Deteriorated by service failures, Learn from them and start managing it’: Conditions and mechanisms for managing online service failures. Journal of Retailing and Consumer Services. 81. 104017–104017. 1 indexed citations

Sreejesh, S. & Subhadip Roy. (2024). Ethicality in B2B Service Delivery: Examining the Impact of Individual and Organisational Ethics on Firm Performance Through Ethical Leadership and Climate. Journal of Business Ethics. 198(3). 695–714. 1 indexed citations

Sreejesh, S., et al.. (2023). Co-worker and customer incivility on employee well-being: Roles of helplessness, social support at work and psychological detachment- a study among frontline hotel employees. Journal of Hospitality and Tourism Management. 56. 443–453. 17 indexed citations

Sreejesh, S., et al.. (2023). How do we measure the intangible? Overcoming the measurement challenge in services. International Journal of Consumer Studies. 47(5). 1911–1926. 2 indexed citations

Sreejesh, S.. (2023). Integrated banking channel service quality (IBCSQ): Role of IBCSQ for building consumers' relationship quality and brand equity. Journal of Retailing and Consumer Services. 76. 103616–103616. 8 indexed citations

Sarkar, Juhi Gahlot, Abhigyan Sarkar, & S. Sreejesh. (2022). Developing responsible consumption behaviours through social media platforms: sustainable brand practices as message cues. Information Technology and People. 36(2). 532–563. 24 indexed citations

Harichandan, Sidhartha, et al.. (2022). An empirical study on consumer motives and attitude towards adoption of electric vehicles in India: Policy implications for stakeholders. Energy Policy. 165. 112941–112941. 71 indexed citations

10.

Sreejesh, S., Juhi Gahlot Sarkar, & Abhigyan Sarkar. (2021). Digital healthcare retail: role of presence in creating patients' experience. International Journal of Retail & Distribution Management. 50(1). 36–54. 15 indexed citations

11.

Sarkar, Abhigyan, Juhi Gahlot Sarkar, & S. Sreejesh. (2021). Managing customers’ undesirable responses towards hospitality service brands during service failure: The moderating role of other customer perception. International Journal of Hospitality Management. 94. 102873–102873. 41 indexed citations

12.

Sreejesh, S., et al.. (2021). Examining the role of customers' intrinsic motivation on continued usage of mobile banking: a relational approach. International Journal of Bank Marketing. 40(1). 87–109. 16 indexed citations

13.

Vashisht, Devika, Marla Royne Stafford, & S. Sreejesh. (2019). What we know and need to know about the gamification of advertising. European Journal of Marketing. 53(4). 607–634. 37 indexed citations

14.

Roy, Subhadip, et al.. (2019). Service quality versus service experience: An empirical examination of the consequential effects in B2B services. Industrial Marketing Management. 82. 52–69. 86 indexed citations

15.

Sengupta, Aditi Sarkar & S. Sreejesh. (2017). Impact of other customers in high and low involvement services. Journal of Indian Business Research. 9(1). 41–58. 5 indexed citations

16.

Sreejesh, S., et al.. (2016). Can healthcare servicescape affect customer’s attitude? A study of the mediating role of image congruence and moderating role of customer’s prior experience. Asia-Pacific Journal of Business Administration. 8(2). 106–126. 12 indexed citations

17.

Sreejesh, S., Sanjay Mohapatra, & M. R. Anusree. (2013). Business Research Methods. Digital Access to Libraries (Université catholique de Louvain (UCL), l'Université de Namur (UNamur) and the Université Saint-Louis (USL-B)). 1789 indexed citations breakdown →

18.

Sreejesh, S.. (2012). Consumers' Evaluation of Co-Brand Extensions: The Effects of Concept Congruity on the Evaluation of Co-Branded Products, Analyzing the Moderating Role of Task Involvement. 8(1). 21–3. 4 indexed citations

19.

Sreejesh, S.. (2011). Consumers’ Evaluation of Brand Extensions: An Application of Multiple-Group Causal Models in Assessing Cross Product Category Measurement Equivalence. 36(2). 1–23.

20.

Sreejesh, S., et al.. (2011). The bilateral trade agreements and export performance of South Asian nations with special reference to India Sri Lanka Free Trade Agreement. The Romanian Economic Journal. 14(42). 115–130. 1 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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