Russel Kingshott

2.0k total citations · 1 hit paper
35 papers, 1.5k citations indexed

About

Russel Kingshott is a scholar working on Organizational Behavior and Human Resource Management, Sociology and Political Science and Marketing. According to data from OpenAlex, Russel Kingshott has authored 35 papers receiving a total of 1.5k indexed citations (citations by other indexed papers that have themselves been cited), including 25 papers in Organizational Behavior and Human Resource Management, 14 papers in Sociology and Political Science and 11 papers in Marketing. Recurrent topics in Russel Kingshott's work include Customer Service Quality and Loyalty (22 papers), Technology Adoption and User Behaviour (8 papers) and Digital Marketing and Social Media (8 papers). Russel Kingshott is often cited by papers focused on Customer Service Quality and Loyalty (22 papers), Technology Adoption and User Behaviour (8 papers) and Digital Marketing and Social Media (8 papers). Russel Kingshott collaborates with scholars based in Australia, Indonesia and New Zealand. Russel Kingshott's co-authors include Piyush Sharma, Tak Yan Leung, Nebojsa S. Davcik, Silvio Cardinali, Anthony Pecotich, Nexhmi Rexha, Henry F.L. Chung, Ashish Malik, Akiko Ueno and David Wong and has published in prestigious journals such as Journal of Business Research, Technological Forecasting and Social Change and Industrial Marketing Management.

In The Last Decade

Russel Kingshott

35 papers receiving 1.3k citations

Hit Papers

Managing uncertainty during a global pandemic: An interna... 2020 2026 2022 2024 2020 100 200 300
What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the same subfield and year (this is the minimum needed to enter the top 1%, not the average within it), or reaches the top citation threshold in at least one of its specific research topics.

  1. Managing uncertainty during a global pandemic: An international business perspective
    2020 308 citations Piyush Sharma, Tak Yan Leung et al. Journal of Business Research profile →

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Russel Kingshott Australia 18 676 457 441 418 289 35 1.5k
Sunil Sahadev United Kingdom 22 673 1.0× 522 1.1× 456 1.0× 705 1.7× 315 1.1× 63 1.6k
John M. Rudd United Kingdom 18 504 0.7× 417 0.9× 511 1.2× 434 1.0× 250 0.9× 32 1.3k
Vlasis Stathakopoulos Greece 14 749 1.1× 466 1.0× 373 0.8× 609 1.5× 308 1.1× 15 1.4k
Flora F. Gu Hong Kong 19 491 0.7× 748 1.6× 777 1.8× 495 1.2× 190 0.7× 32 1.9k
Cengiz Yılmaz Türkiye 22 645 1.0× 370 0.8× 826 1.9× 398 1.0× 203 0.7× 49 1.8k
Ranjit Voola Australia 21 415 0.6× 673 1.5× 354 0.8× 599 1.4× 325 1.1× 40 1.6k
Clifford E. Young United States 19 1.3k 1.9× 480 1.1× 311 0.7× 528 1.3× 362 1.3× 48 2.0k
Sherriff T.K. Luk Hong Kong 19 797 1.2× 565 1.2× 419 1.0× 688 1.6× 169 0.6× 36 1.5k
Bert Rosenbloom United States 18 623 0.9× 352 0.8× 548 1.2× 576 1.4× 230 0.8× 50 1.4k
Bedman Narteh Ghana 25 710 1.1× 387 0.8× 367 0.8× 520 1.2× 311 1.1× 44 1.4k

Countries citing papers authored by Russel Kingshott

Since Specialization
Citations

This map shows the geographic impact of Russel Kingshott's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Russel Kingshott with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Russel Kingshott more than expected).

Fields of papers citing papers by Russel Kingshott

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Russel Kingshott. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Russel Kingshott. The network helps show where Russel Kingshott may publish in the future.

Co-authorship network of co-authors of Russel Kingshott

This figure shows the co-authorship network connecting the top 25 collaborators of Russel Kingshott. A scholar is included among the top collaborators of Russel Kingshott based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Russel Kingshott. Russel Kingshott is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Nguyen, Mai, et al.. (2024). High involvement work system and organizational and employee resilience: Impact of digitalisation in crisis situations. Technological Forecasting and Social Change. 205. 123510–123510. 8 indexed citations
2.
Nguyen, Mai, Piyush Sharma, Russel Kingshott, & Ashish Malik. (2023). Culturally diverse teams and inter-organizational knowledge sharing behavior: The role of perceived morality and relationship orientation. Industrial Marketing Management. 116. 120–129. 9 indexed citations
3.
Malik, Garima, et al.. (2023). Technological sensing and response capabilities as drivers for radical innovation in the context of apocalyptic uncertainty. R and D Management. 54(3). 525–541. 2 indexed citations
4.
Malik, Ashish, Piyush Sharma, Russel Kingshott, & Benjamin Laker. (2022). Leveraging cultural and relational capabilities for business model innovation: The case of a digital media EMMNE. Journal of Business Research. 149. 270–282. 15 indexed citations
5.
Kingshott, Russel, et al.. (2021). Religiosity and psychological contracts in Asian B2B service relationships. Industrial Marketing Management. 98. 138–148. 13 indexed citations
6.
Sharma, Piyush, Kokil Jain, Russel Kingshott, & Akiko Ueno. (2020). Customer engagement and relationships in multi-actor service ecosystems. Journal of Business Research. 121. 487–494. 21 indexed citations
7.
Sharma, Piyush, Akiko Ueno, & Russel Kingshott. (2020). Self-service technology in supermarkets – Do frontline staff still matter?. Journal of Retailing and Consumer Services. 59. 102356–102356. 45 indexed citations
8.
Sharma, Piyush, Tak Yan Leung, Russel Kingshott, Nebojsa S. Davcik, & Silvio Cardinali. (2020). Managing uncertainty during a global pandemic: An international business perspective. Journal of Business Research. 116. 188–192. 308 indexed citations breakdown →
9.
Gaur, Sanjaya Singh, Russel Kingshott, & Piyush Sharma. (2019). Managing customer relationships in emerging markets. Journal of Service Theory and Practice. 29(5/6). 592–609. 12 indexed citations
10.
Sharma, Piyush, et al.. (2019). Customer participation and service outcomes: mediating role of task-related affective well-being. Journal of Services Marketing. 33(1). 16–30. 42 indexed citations
11.
Gaur, Sanjaya Singh, Piyush Sharma, Halimin Herjanto, & Russel Kingshott. (2017). Impact of frontline service employees’ acculturation behaviors on customer satisfaction and commitment in intercultural service encounters. Journal of Service Theory and Practice. 27(6). 1105–1121. 35 indexed citations
12.
Ramaseshan, B., Russel Kingshott, & Alisha Stein. (2015). Firm self-service technology readiness. Journal of service management. 26(5). 751–776. 24 indexed citations
13.
Quazi, Ali, et al.. (2015). Re-examining students’ perception of e-learning: an Australian perspective. International Journal of Educational Management. 30(1). 129–139. 35 indexed citations
14.
Kingshott, Russel & Paul A. Pickering. (2010). Relational effects of supplier communication upon distributor commitment. eSpace (Curtin University). 1 indexed citations
15.
Kingshott, Russel, et al.. (2010). The Relationships Between Ethical Climates, Ethical Ideologies and Organisational Commitment Within Indonesian Higher Education Institutions. Journal of Academic Ethics. 9(1). 43–60. 15 indexed citations
16.
Kingshott, Russel & Oguzhan C. Dincer. (2008). Determinants of Public Service Employee Corruption: A Conceptual Model from the Psychological Contract Perspective. Journal of Industrial Relations. 50(1). 69–85. 14 indexed citations
17.
Kingshott, Russel & Anthony Pecotich. (2007). The impact of psychological contracts on trust and commitment in supplier‐distributor relationships. European Journal of Marketing. 41(9/10). 1053–1072. 111 indexed citations
18.
Kingshott, Russel. (2005). The impact of psychological contracts upon trust and commitment within supplier–buyer relationships: A social exchange view. Industrial Marketing Management. 35(6). 724–739. 187 indexed citations
19.
Rexha, Nexhmi, et al.. (2003). The impact of the relational plan on adoption of electronic banking. Journal of Services Marketing. 17(1). 53–67. 123 indexed citations
20.
Rexha, Nexhmi & Russel Kingshott. (2001). The Impact of the Intensity of Ethnic Identification Upon Consumer Behavior. ACR European Advances. 1 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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