Clifford E. Young
Impact in
-
- Customer Service Quality and Loyalty
- Job Satisfaction and Organizational Behavior
- Organizational Downsizing and Restructuring
- Marketing top 1%
- Consumer Retail Behavior Studies
- Consumer Behavior in Brand Consumption and Identification
Papers in
- Marketing 16
- Consumer Behavior in Brand Consumption and Identification 10
- Consumer Retail Behavior Studies 7
-
- Customer Service Quality and Loyalty 15
- Co-authors
- Lawrence F. CunninghamRaymond W. LaForgeDavid W. CravensThomas N. IngramJames H. GerlachJames R. MorrisMoonkyu LeeWayne F. Cascio
- Journals
- Social Science Quarterly (5 papers)Journal of Personal Selling and Sales Management (3 papers)Journal of Services Marketing (2 papers)Academy of Management Journal (2 papers)Journal of Marketing (2 papers)
- Partner nations
- United StatesSouth KoreaTaiwan
In The Last Decade
Clifford E. Young
45 papers receiving 1.7k citations
Peers
Comparison fields: 5 of 81
- Organizational Behavior and Human Resource Management 1.3k
- Marketing 528
- Information Systems and Management 362
- Management Information Systems 242
- Computer Science Applications 139
Countries citing papers authored by Clifford E. Young
This map shows the geographic impact of Clifford E. Young's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Clifford E. Young with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Clifford E. Young more than expected).
Fields of papers citing papers by Clifford E. Young
This network shows the impact of papers produced by Clifford E. Young. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Clifford E. Young. The network helps show where Clifford E. Young may publish in the future.
Co-authorship network
The 25 scholars most cited alongside Clifford E. Young, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
| # | Work | ||
|---|---|---|---|
| 1 | 2023 | 0 | |
| 2 | 2022 | 1 | |
| 3 | 2022 | 2 | |
| 4 | 2019 | 12 | |
| 5 | 2013 | 3 | |
| 6 | 2013 | 1 | |
| 7 | 2011 | 5 | |
| 8 | 2008 | 37 | |
| 9 | 2005 | 12 | |
| 10 | Cross-Cultural Perspectives of Service Quality and Risk in Air Transportation | 2002 | 62 |
| 11 | Methodological triangulation in measuring public transportation service quality | 2000 | 38 |
| 12 | 1999 | 91 | |
| 13 | 1997 | 20 | |
| 14 | Developing a customer focus in the statewide transportation planning process | 1995 | 3 |
| 15 | Handbook of selling : psychological, managerial, and marketing dynamics | 1993 | 2 |
| 16 | 1993 | 17 | |
| 17 | 1993 | 200 | |
| 18 | Disconfirmation of Equity Expectations: Effects on Consumer Satisfaction With Services | 1985 | 63 |
| 19 | 1985 | 5 | |
| 20 | Correlates of Season Ticket Subscription Behavior | 1980 | 4 |
About Clifford E. Young
Clifford E. Young is a scholar working on Marketing, Organizational Behavior and Human Resource Management, Communication, Computer Science Applications and Management Information Systems, having authored 48 papers that have together received 2.0k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (15 papers), Consumer Behavior in Brand Consumption and Identification (10 papers), Consumer Retail Behavior Studies (7 papers), Electoral Systems and Political Participation (5 papers), Open Source Software Innovations (4 papers), Knowledge Management and Sharing (4 papers), Populism, Right-Wing Movements (4 papers) and Social Media and Politics (3 papers). The work is most often cited by research in Organizational Behavior and Human Resource Management (1.3k citations), Marketing (528 citations), Information Systems and Management (362 citations), Management Information Systems (242 citations) and Computer Science Applications (139 citations). Clifford E. Young has collaborated with scholars based in United States, South Korea and Taiwan. Frequent co-authors include Lawrence F. Cunningham, Raymond W. LaForge, David W. Cravens, Thomas N. Ingram, James H. Gerlach, James R. Morris, Moonkyu Lee, Wayne F. Cascio, Chorng-Guang Wu and Raymond P. Fisk. Their work appears in journals such as Social Science Quarterly, Journal of Personal Selling and Sales Management, Journal of Services Marketing, Academy of Management Journal and Journal of Marketing.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.