Paul Dion
Impact in
- Marketing top 1%
- Consumer Behavior in Brand Consumption and Identification
- Consumer Retail Behavior Studies
-
- Customer Service Quality and Loyalty
Papers in
- Marketing 21
- Consumer Behavior in Brand Consumption and Identification 13
- Consumer Retail Behavior Studies 8
- Consumer Market Behavior and Pricing 3
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- Customer Service Quality and Loyalty 18
- Co-authors
- Russell AbrattTülay GirardPeter M. BantingJames BarryWilliam P. JohnsonDebbie EasterlingS. J. H. MillerDawna L. Rhoades
- Journals
- Industrial Marketing Management (10 papers)Journal of Services Marketing (2 papers)Journal of the Academy of Marketing Science (2 papers)Service Industries Journal (2 papers)Operations Management Research (1 paper)
- Partner nations
- United StatesCanadaGermany
In The Last Decade
Paul Dion
39 papers receiving 1.5k citations
Peers
Comparison fields: 5 of 109
- Marketing 785
- Organizational Behavior and Human Resource Management 852
- Information Systems and Management 280
- Strategy and Management 440
- Management Information Systems 259
Countries citing papers authored by Paul Dion
This map shows the geographic impact of Paul Dion's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Paul Dion with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Paul Dion more than expected).
Fields of papers citing papers by Paul Dion
This network shows the impact of papers produced by Paul Dion. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Paul Dion. The network helps show where Paul Dion may publish in the future.
Co-authorship network
The 25 scholars most cited alongside Paul Dion, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
| # | Work | ||
|---|---|---|---|
| 1 | 2023 | 9 | |
| 2 | 2021 | 28 | |
| 3 | 2017 | 2 | |
| 4 | 2016 | 8 | |
| 5 | 2011 | 4 | |
| 6 | Customer Loyalty, Repurchase and Satisfaction: A Meta-Analytical Review | 2011 | 75 |
| 7 | Customer Satisfaction, Loyalty and Repurchase: Some Evidence from Apparel Consumers | 2011 | 22 |
| 8 | 2009 | 158 | |
| 9 | 2008 | 88 | |
| 10 | 2005 | 67 | |
| 11 | 2004 | 28 | |
| 12 | Software Piracy: A Study of Formative Factors | 2004 | 3 |
| 13 | 2004 | 189 | |
| 14 | 1998 | 31 | |
| 15 | 1997 | 23 | |
| 16 | 1992 | 38 | |
| 17 | 1991 | 22 | |
| 18 | 1988 | 8 | |
| 19 | 1987 | 1 | |
| 20 | 1987 | 14 |
About Paul Dion
Paul Dion is a scholar working on Marketing, Organizational Behavior and Human Resource Management, Information Systems and Management, Strategy and Management and Management Information Systems, having authored 40 papers that have together received 1.7k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (18 papers), Consumer Behavior in Brand Consumption and Identification (13 papers), Consumer Retail Behavior Studies (8 papers), Quality and Supply Management (4 papers), Ethics in Business and Education (4 papers), Corporate Identity and Reputation (3 papers), Outsourcing and Supply Chain Management (3 papers) and Consumer Market Behavior and Pricing (3 papers). The work is most often cited by research in Marketing (785 citations), Organizational Behavior and Human Resource Management (852 citations), Information Systems and Management (280 citations), Strategy and Management (440 citations) and Management Information Systems (259 citations). Paul Dion has collaborated with scholars based in United States, Canada and Germany. Frequent co-authors include Russell Abratt, Tülay Girard, Peter M. Banting, James Barry, William P. Johnson, Debbie Easterling, S. J. H. Miller, Dawna L. Rhoades, Tamilla Curtis and Wei‐Ming Ou. Their work appears in journals such as Industrial Marketing Management, Journal of Services Marketing, Journal of the Academy of Marketing Science, Service Industries Journal and Operations Management Research.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.