Minna Pihlström
- Sociology and Political Science top 1%
- Marketing top 0.5%
- Organizational Behavior and Human Resource Management top 1%
- Information Systems and Management top 0.5%
- Strategy and Management top 10%
- Co-authors
- Johanna GummerusAnu HelkkulaCarol KelleherVeronica LiljanderGregory J. BrushHeikki KarjaluotoMatti LeppäniemiChanaka Jayawardhena
- Topics
- Customer Service Quality and Loyalty (8 papers)Technology Adoption and User Behaviour (6 papers)Digital Marketing and Social Media (4 papers)
- Cited by
- MarketingInformation Systems and ManagementOrganizational Behavior and Human Resource Management
- Journals
- Journal of Retailing and Consumer ServicesJournal of the Association for Information SystemsPsychology and Marketing
- Partner nations
- FinlandUnited KingdomIreland
In The Last Decade
Minna Pihlström
9 papers receiving 1.6k citations
Hit Papers
Peers
Comparison fields: 5 of 82
- Sociology and Political Science 1.1k
- Marketing 1.1k
- Organizational Behavior and Human Resource Management 816
- Information Systems and Management 549
- Strategy and Management 114
Countries citing papers authored by Minna Pihlström
This map shows the geographic impact of Minna Pihlström's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Minna Pihlström with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Minna Pihlström more than expected).
Fields of papers citing papers by Minna Pihlström
This network shows the impact of papers produced by Minna Pihlström. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Minna Pihlström. The network helps show where Minna Pihlström may publish in the future.
Co-authorship network of co-authors of Minna Pihlström
This figure shows the co-authorship network connecting the top 25 collaborators of Minna Pihlström. A scholar is included among the top collaborators of Minna Pihlström based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Minna Pihlström. Minna Pihlström is excluded from the visualization to improve readability, since they are connected to all nodes in the network.
All Works
| # | Work | Indexed citations |
|---|---|---|
| 1 | Customer engagement in a Facebook brand communitybreakdown → | 664 |
| 2 | 86 | |
| 3 | 61 | |
| 4 | Characterizing Value as an Experiencebreakdown → | 439 |
| 5 | Consumer Motivations to Join a Facebook Brand Community | 5 |
| 6 | 117 | |
| 7 | 35 | |
| 8 | 278 | |
| 9 | Committed to Content Provider or Mobile Channel? Determinants of Continuous Mobile Multimedia Service Use | 24 |
About Minna Pihlström
Minna Pihlström is a scholar working on Information Systems and Management, Organizational Behavior and Human Resource Management and Marketing, having authored 9 papers that have together received 1.7k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (8 papers), Technology Adoption and User Behaviour (6 papers) and Digital Marketing and Social Media (4 papers). The work is most often cited by research in Marketing (1.1k citations), Information Systems and Management (549 citations) and Organizational Behavior and Human Resource Management (816 citations). Minna Pihlström has collaborated with scholars based in Finland, United Kingdom and Ireland. Frequent co-authors include Johanna Gummerus, Anu Helkkula, Carol Kelleher, Veronica Liljander, Gregory J. Brush, Heikki Karjaluoto, Matti Leppäniemi and Chanaka Jayawardhena. Their work appears in journals such as Journal of Retailing and Consumer Services, Journal of the Association for Information Systems and Psychology and Marketing.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.