Lydia Hanks

3.8k total citations · 1 hit paper
69 papers, 2.8k citations indexed

About

Lydia Hanks is a scholar working on Marketing, Sociology and Political Science and Organizational Behavior and Human Resource Management. According to data from OpenAlex, Lydia Hanks has authored 69 papers receiving a total of 2.8k indexed citations (citations by other indexed papers that have themselves been cited), including 50 papers in Marketing, 41 papers in Sociology and Political Science and 36 papers in Organizational Behavior and Human Resource Management. Recurrent topics in Lydia Hanks's work include Customer Service Quality and Loyalty (35 papers), Consumer Behavior in Brand Consumption and Identification (30 papers) and Digital Marketing and Social Media (25 papers). Lydia Hanks is often cited by papers focused on Customer Service Quality and Loyalty (35 papers), Consumer Behavior in Brand Consumption and Identification (30 papers) and Digital Marketing and Social Media (25 papers). Lydia Hanks collaborates with scholars based in United States, Türkiye and Taiwan. Lydia Hanks's co-authors include Nathaniel D. Line, Makarand Mody, Anna S. Mattila, Nathan Line, Tarik Doğru, Lu Zhang, Woo Gon Kim, Li Miao, Laurie Wu and Anna S. Mattila and has published in prestigious journals such as Tourism Management, Journal of Travel Research and International Journal of Hospitality Management.

In The Last Decade

Lydia Hanks

67 papers receiving 2.7k citations

Hit Papers

align trajectories

What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the same subfield and year (this is the minimum needed to enter the top 1%, not the average within it), or reaches the top citation threshold in at least one of its specific research topics.

Employee turnover dynamics in the hospitality industry vs. the overall economy

2023 61 citations Tarik Doğru, Sean McGinley et al. Tourism Management profile →

Peers

Lydia Hanks

MARKE

SPS

OBHRM

Nathaniel D. Line United States

Luisa Andreu Spain

Paul W. Ballantine New Zealand

Bee‐Lia Chua Malaysia

Yangyang Jiang China

Mingming Cheng Australia

Peter Björk Finland

Ki‐Joon Back United States

Siew Imm Ng Malaysia

Erose Sthapit Finland

Nathaniel D. Line United States

Lydia Hanks

1.5k ×0.8

MARKE

1.4k ×0.9

SPS

930 ×1.0

OBHRM

160 ×0.7

80 ×0.4

Citations per year, relative to Lydia Hanks Lydia Hanks (= 1×) peers Nathaniel D. Line

Countries citing papers authored by Lydia Hanks

Since Specialization

Citations

This map shows the geographic impact of Lydia Hanks's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Lydia Hanks with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Lydia Hanks more than expected).

Fields of papers citing papers by Lydia Hanks

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Lydia Hanks. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Lydia Hanks. The network helps show where Lydia Hanks may publish in the future.

Co-authorship network of co-authors of Lydia Hanks

This figure shows the co-authorship network connecting the top 25 collaborators of Lydia Hanks. A scholar is included among the top collaborators of Lydia Hanks based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Lydia Hanks. Lydia Hanks is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

Sort: Min cites: Since: Top N: Style:

20 of 20 papers shown

Line, Nathan, et al.. (2025). Response style bias in tourism research: using item response tree models to reduce measurement error. Journal of Travel & Tourism Marketing. 42(7). 970–982.

Line, Nathan, et al.. (2025). Expanding the domain of hospitality research: the hospitality virtue scale. International Journal of Contemporary Hospitality Management. 37(6). 1944–1962. 1 indexed citations

Doğru, Tarik, Lydia Hanks, Nathan Line, Makarand Mody, & Courtney Suess. (2025). From service to virtue: how organizations harness hospitality for transformative social change. International Journal of Contemporary Hospitality Management. 37(12). 4101–4121.

Bilgihan, Anil, Tarik Doğru, Lydia Hanks, Nathan Line, & Makarand Mody. (2024). The GAI marketing model: A conceptual framework and future research directions. International Journal of Hospitality Management. 123. 103929–103929. 11 indexed citations

Suess, Courtney, Tiffany S. Legendre, & Lydia Hanks. (2024). Biophilic Urban Hotel Design and Restorative Experiencescapes. Journal of Hospitality & Tourism Research. 48(8). 1572–1593. 7 indexed citations

Doğru, Tarik, Sean McGinley, Abhinav Sharma, Cem Işık, & Lydia Hanks. (2023). Employee turnover dynamics in the hospitality industry vs. the overall economy. Tourism Management. 99. 104783–104783. 61 indexed citations breakdown →

Line, Nathaniel D., Lydia Hanks, Tarik Doğru, & Lu Lu. (2023). Assigning credit and blame: How delivery services affect restaurant EWOM. International Journal of Hospitality Management. 117. 103644–103644. 12 indexed citations

Doğru, Tarik, Lydia Hanks, Fulya Açikgöz, et al.. (2023). The implications of generative artificial intelligence in academic research and higher education in tourism and hospitality. Tourism Economics. 30(5). 1083–1094. 33 indexed citations

Doğru, Tarik, Lydia Hanks, Courtney Suess, Nathan Line, & Makarand Mody. (2022). The resilience of the lodging industry during the pandemic: Hotels vs. Airbnb. International Journal of Hospitality Management. 109. 103406–103406. 15 indexed citations

10.

Mody, Makarand, Lu Lu, & Lydia Hanks. (2020). “It’s not worth the effort”! Examining service recovery in Airbnb and other homesharing platforms. International Journal of Contemporary Hospitality Management. 32(9). 2991–3014. 24 indexed citations

11.

Hanks, Lydia & Nathaniel D. Line. (2018). The restaurant social servicescape: Establishing a nomological framework. International Journal of Hospitality Management. 74. 13–21. 100 indexed citations

12.

Line, Nathaniel D., Lydia Hanks, & Lu Zhang. (2017). Birds of a feather donate together: Understanding the relationship between the social servicescape and CSR participation. International Journal of Hospitality Management. 71. 102–110. 29 indexed citations

13.

Wu, Laurie, et al.. (2016). The Impact of Power on Service Customers’ Willingness to Post Online Reviews. Journal of Service Research. 19(2). 224–238. 83 indexed citations

14.

Hanks, Lydia, Lu Zhang, Nathan Line, & Sean McGinley. (2016). When less is more: Sustainability messaging, destination type, and processing fluency. International Journal of Hospitality Management. 58. 34–43. 31 indexed citations

15.

Yang, Wan & Lydia Hanks. (2015). Preconsumption Mood, Causal Explanations, and Postrecovery Reactions. Journal of Hospitality Marketing & Management. 25(1). 69–90. 13 indexed citations

16.

Hanks, Lydia, et al.. (2015). Unconditioned Superstition and Sports Bar Fans. Journal of Hospitality Marketing & Management. 25(1). 113–131. 14 indexed citations

17.

Line, Nathaniel D., Lydia Hanks, & Woo Gon Kim. (2015). An Expanded Servicescape Framework as the Driver of Place Attachment and Word of Mouth. Journal of Hospitality & Tourism Research. 42(3). 476–499. 124 indexed citations

18.

Hanks, Lydia, Nathan Line, & Anna S. Mattila. (2015). The Impact of Self-Service Technology and the Presence of Others on Cause-Related Marketing Programs in Restaurants. Journal of Hospitality Marketing & Management. 25(5). 547–562. 67 indexed citations

19.

Hanks, Lydia & Anna S. Mattila. (2013). The Impact of Gender and Prepurchase Mood on Consumer Guilt after a Travel Purchase. Journal of Travel Research. 53(5). 625–637. 30 indexed citations

20.

Mattila, Anna S., Lydia Hanks, & Ellen Eun Kyoo Kim. (2010). The impact of company type and corporate social responsibility messaging on consumer perceptions. Journal of Financial Services Marketing. 15(2). 126–135. 30 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

Explore authors with similar magnitude of impact