Wen‐Bao Lin

617 total citations
23 papers, 459 citations indexed

About

Wen‐Bao Lin is a scholar working on Organizational Behavior and Human Resource Management, Marketing and Sociology and Political Science. According to data from OpenAlex, Wen‐Bao Lin has authored 23 papers receiving a total of 459 indexed citations (citations by other indexed papers that have themselves been cited), including 20 papers in Organizational Behavior and Human Resource Management, 13 papers in Marketing and 9 papers in Sociology and Political Science. Recurrent topics in Wen‐Bao Lin's work include Customer Service Quality and Loyalty (18 papers), Technology Adoption and User Behaviour (9 papers) and Consumer Behavior in Brand Consumption and Identification (9 papers). Wen‐Bao Lin is often cited by papers focused on Customer Service Quality and Loyalty (18 papers), Technology Adoption and User Behaviour (9 papers) and Consumer Behavior in Brand Consumption and Identification (9 papers). Wen‐Bao Lin collaborates with scholars based in Taiwan, Argentina and Macao. Wen‐Bao Lin's co-authors include and has published in prestigious journals such as Expert Systems with Applications, Service Industries Journal and Total Quality Management & Business Excellence.

In The Last Decade

Wen‐Bao Lin

23 papers receiving 404 citations

Peers

Countries citing papers authored by Wen‐Bao Lin

Since Specialization

Citations

This map shows the geographic impact of Wen‐Bao Lin's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Wen‐Bao Lin with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Wen‐Bao Lin more than expected).

Fields of papers citing papers by Wen‐Bao Lin

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Wen‐Bao Lin. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Wen‐Bao Lin. The network helps show where Wen‐Bao Lin may publish in the future.

No nodes

All Works

Sort: Min cites: Since: Top N: Style:

20 of 20 papers shown

#	Work	Indexed citations
1	Impact of service error type on negative emotion and negative consumer response 2017 ·Total Quality Management & Business Excellence ·Wen‐Bao Lin, (unknown)	2
2	The determinants of consumers’ switching intentions after service failure 2012 ·Total Quality Management & Business Excellence ·Wen‐Bao Lin	16
3	Factors affecting high-involvement product purchasing behavior 2012 ·Quality & Quantity ·Wen‐Bao Lin	12
4	Research on knowledge sharing and interpersonal relationships: empirical study of family firms and non-family firms 2011 ·Quality & Quantity ·Wen‐Bao Lin	15
5	Factors affecting the effects of service recovery from an integrated point of view 2011 ·Total Quality Management & Business Excellence ·Wen‐Bao Lin	11
6	Construction of a service failure severity and recovery model 2011 ·Expert Systems with Applications ·Wen‐Bao Lin	8
7	Exploration of lead factors affecting service recovery 2009 ·Service Industries Journal ·Wen‐Bao Lin	6
8	Service recovery expectation model – from the perspectives of consumers 2009 ·Service Industries Journal ·Wen‐Bao Lin	42
9	A study of relations among service quality differences, post‐purchase behavior intentions with personality traits, and service recovery strategy as intervening variables 2009 ·International Journal of Commerce and Management ·Wen‐Bao Lin	12
10	Service failure and consumer switching behaviors: Evidence from the insurance industry 2009 ·Expert Systems with Applications ·Wen‐Bao Lin	22
11	Relevant factors that affect service recovery performance 2009 ·Service Industries Journal ·Wen‐Bao Lin	35
12	Service recovery model: the integrated view 2009 ·Service Industries Journal ·Wen‐Bao Lin	13
13	Factors Influencing Online and Post-purchase Behavior and Construction of Relevant Models 2008 ·Journal of International Consumer Marketing ·Wen‐Bao Lin	14
14	Construction of on‐line consumer behavior models: a comparative study of industries in Taiwan 2008 ·International Journal of Commerce and Management ·Wen‐Bao Lin	23
15	Antecedents of employee involvement with the comparative model 2008 ·Quality & Quantity ·Wen‐Bao Lin	2
16	The exploration factors of affecting knowledge sharing – The case of Taiwan’s high-tech industry 2007 ·Expert Systems with Applications ·Wen‐Bao Lin	37
17	Correlation Between Personality Characteristics, Situations of Service Failure, Customer Relation Strength and Remedial Recovery Strategy 2006 ·Services Marketing Quarterly ·Wen‐Bao Lin	15
18	An empirical of service quality model from the viewpoint of management 2006 ·Expert Systems with Applications ·Wen‐Bao Lin	38
19	The exploration of customer satisfaction model from a comprehensive perspective 2006 ·Expert Systems with Applications ·Wen‐Bao Lin	61
20	The exploration of employee involvement model 2005 ·Expert Systems with Applications ·Wen‐Bao Lin	27

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

Explore authors with similar magnitude of impact