Wen‐Bao Lin

617 total citations
23 papers, 459 citations indexed

About

Wen‐Bao Lin is a scholar working on Organizational Behavior and Human Resource Management, Marketing and Sociology and Political Science. According to data from OpenAlex, Wen‐Bao Lin has authored 23 papers receiving a total of 459 indexed citations (citations by other indexed papers that have themselves been cited), including 20 papers in Organizational Behavior and Human Resource Management, 13 papers in Marketing and 9 papers in Sociology and Political Science. Recurrent topics in Wen‐Bao Lin's work include Customer Service Quality and Loyalty (18 papers), Technology Adoption and User Behaviour (9 papers) and Consumer Behavior in Brand Consumption and Identification (9 papers). Wen‐Bao Lin is often cited by papers focused on Customer Service Quality and Loyalty (18 papers), Technology Adoption and User Behaviour (9 papers) and Consumer Behavior in Brand Consumption and Identification (9 papers). Wen‐Bao Lin collaborates with scholars based in Taiwan, Argentina and Macao. Wen‐Bao Lin's co-authors include and has published in prestigious journals such as Expert Systems with Applications, Service Industries Journal and Total Quality Management & Business Excellence.

In The Last Decade

Wen‐Bao Lin

23 papers receiving 404 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
Wen‐Bao Lin Taiwan	14	265	164	151	112	65	23	459
G. Tomas United States	6	290 1.1×	233 1.4×	175 1.2×	87 0.8×	137 2.1×	7	533
Neil Woodcock United Kingdom	10	280 1.1×	193 1.2×	231 1.5×	167 1.5×	87 1.3×	17	503
Kenneth Le Meunier‐FitzHugh United Kingdom	13	297 1.1×	251 1.5×	171 1.1×	79 0.7×	191 2.9×	19	572
Aneela Malik Saudi Arabia	10	102 0.4×	235 1.4×	197 1.3×	139 1.2×	61 0.9×	10	456
Amit Kumar Agrawal India	9	133 0.5×	255 1.6×	230 1.5×	131 1.2×	88 1.4×	24	494
David C. Arnott United Kingdom	10	171 0.6×	188 1.1×	289 1.9×	165 1.5×	103 1.6×	21	547
Minna Rollins United States	11	152 0.6×	94 0.6×	104 0.7×	84 0.8×	169 2.6×	26	391
Michelle D. Steward United States	12	181 0.7×	174 1.1×	115 0.8×	56 0.5×	170 2.6×	21	528
Jeong Eun Park South Korea	8	398 1.5×	179 1.1×	168 1.1×	172 1.5×	217 3.3×	19	622

Countries citing papers authored by Wen‐Bao Lin

Since Specialization

Citations

This map shows the geographic impact of Wen‐Bao Lin's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Wen‐Bao Lin with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Wen‐Bao Lin more than expected).

Fields of papers citing papers by Wen‐Bao Lin

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Wen‐Bao Lin. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Wen‐Bao Lin. The network helps show where Wen‐Bao Lin may publish in the future.

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20 of 20 papers shown

Lin, Wen‐Bao, et al.. (2017). Impact of service error type on negative emotion and negative consumer response. Total Quality Management & Business Excellence. 30(3-4). 245–266. 2 indexed citations

Lin, Wen‐Bao. (2012). The determinants of consumers’ switching intentions after service failure. Total Quality Management & Business Excellence. 23(7-8). 837–854. 16 indexed citations

Lin, Wen‐Bao. (2012). Factors affecting high-involvement product purchasing behavior. Quality & Quantity. 47(6). 3113–3133. 12 indexed citations

Lin, Wen‐Bao. (2011). Research on knowledge sharing and interpersonal relationships: empirical study of family firms and non-family firms. Quality & Quantity. 47(1). 151–166. 15 indexed citations

Lin, Wen‐Bao. (2011). Factors affecting the effects of service recovery from an integrated point of view. Total Quality Management & Business Excellence. 22(4). 443–459. 11 indexed citations

Lin, Wen‐Bao. (2011). Construction of a service failure severity and recovery model. Expert Systems with Applications. 38(10). 12221–12230. 8 indexed citations

Lin, Wen‐Bao. (2009). Exploration of lead factors affecting service recovery. Service Industries Journal. 29(11). 1529–1546. 6 indexed citations

Lin, Wen‐Bao. (2009). Service recovery expectation model – from the perspectives of consumers. Service Industries Journal. 30(6). 873–889. 42 indexed citations

Lin, Wen‐Bao. (2009). A study of relations among service quality differences, post‐purchase behavior intentions with personality traits, and service recovery strategy as intervening variables. International Journal of Commerce and Management. 19(2). 137–157. 12 indexed citations

10.

Lin, Wen‐Bao. (2009). Service failure and consumer switching behaviors: Evidence from the insurance industry. Expert Systems with Applications. 37(4). 3209–3218. 22 indexed citations

11.

Lin, Wen‐Bao. (2009). Relevant factors that affect service recovery performance. Service Industries Journal. 30(6). 891–910. 35 indexed citations

12.

Lin, Wen‐Bao. (2009). Service recovery model: the integrated view. Service Industries Journal. 29(5). 669–691. 13 indexed citations

13.

Lin, Wen‐Bao. (2008). Factors Influencing Online and Post-purchase Behavior and Construction of Relevant Models. Journal of International Consumer Marketing. 20(3-4). 23–38. 14 indexed citations

14.

Lin, Wen‐Bao. (2008). Construction of on‐line consumer behavior models: a comparative study of industries in Taiwan. International Journal of Commerce and Management. 18(2). 123–149. 23 indexed citations

15.

Lin, Wen‐Bao. (2008). Antecedents of employee involvement with the comparative model. Quality & Quantity. 44(3). 459–482. 2 indexed citations

16.

Lin, Wen‐Bao. (2007). The exploration factors of affecting knowledge sharing – The case of Taiwan’s high-tech industry. Expert Systems with Applications. 35(3). 661–676. 37 indexed citations

17.

Lin, Wen‐Bao. (2006). Correlation Between Personality Characteristics, Situations of Service Failure, Customer Relation Strength and Remedial Recovery Strategy. Services Marketing Quarterly. 28(1). 55–88. 15 indexed citations

18.

Lin, Wen‐Bao. (2006). An empirical of service quality model from the viewpoint of management. Expert Systems with Applications. 32(2). 364–375. 38 indexed citations

19.

Lin, Wen‐Bao. (2006). The exploration of customer satisfaction model from a comprehensive perspective. Expert Systems with Applications. 33(1). 110–121. 61 indexed citations

20.

Lin, Wen‐Bao. (2005). The exploration of employee involvement model. Expert Systems with Applications. 31(1). 69–82. 27 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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