J. Ruiz-Alba

1.7k total citations · 1 hit paper
48 papers, 1.2k citations indexed

About

J. Ruiz-Alba is a scholar working on Organizational Behavior and Human Resource Management, Sociology and Political Science and Marketing. According to data from OpenAlex, J. Ruiz-Alba has authored 48 papers receiving a total of 1.2k indexed citations (citations by other indexed papers that have themselves been cited), including 28 papers in Organizational Behavior and Human Resource Management, 16 papers in Sociology and Political Science and 15 papers in Marketing. Recurrent topics in J. Ruiz-Alba's work include Customer Service Quality and Loyalty (18 papers), Family Business Performance and Succession (11 papers) and Service and Product Innovation (10 papers). J. Ruiz-Alba is often cited by papers focused on Customer Service Quality and Loyalty (18 papers), Family Business Performance and Succession (11 papers) and Service and Product Innovation (10 papers). J. Ruiz-Alba collaborates with scholars based in United Kingdom, Spain and France. J. Ruiz-Alba's co-authors include Anabela Soares, Miguel Ángel Rodríguez Molina, Jesús García de Madariaga, María Vallespín Arán, Alireza Nazarian, Victor Martin‐Sanchez, Luca Cacciolatti, Ainurul Rosli, Jane Chang and Dolores M. Frías‐Jamilena and has published in prestigious journals such as SHILAP Revista de lepidopterología, Journal of Business Research and Journal of Environmental Management.

In The Last Decade

J. Ruiz-Alba

46 papers receiving 1.1k citations

Hit Papers

The impact of artificial ... 2022 2026 2023 2024 2022 40 80 120

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
J. Ruiz-Alba United Kingdom 15 349 347 305 301 254 48 1.2k
Thomas Anning‐Dorson Ghana 18 320 0.9× 422 1.2× 354 1.2× 289 1.0× 181 0.7× 48 1.2k
José Ángel López Sánchez Spain 18 297 0.9× 211 0.6× 540 1.8× 353 1.2× 178 0.7× 36 1.4k
Cristiano Ciappei Italy 20 411 1.2× 353 1.0× 387 1.3× 291 1.0× 285 1.1× 65 1.4k
Jonathan Moizer United Kingdom 16 146 0.4× 192 0.6× 326 1.1× 217 0.7× 243 1.0× 35 1.2k
Alexander Rosado-Serrano Puerto Rico 6 367 1.1× 320 0.9× 375 1.2× 186 0.6× 105 0.4× 10 1.0k
Elena‐Mădălina Vătămănescu Romania 22 358 1.0× 263 0.8× 556 1.8× 206 0.7× 286 1.1× 72 1.4k
Christoph Lattemann Germany 18 326 0.9× 271 0.8× 664 2.2× 151 0.5× 102 0.4× 114 1.3k
M. Muzamil Naqshbandi Brunei 22 287 0.8× 368 1.1× 937 3.1× 392 1.3× 308 1.2× 58 2.0k
Ranjit Voola Australia 21 599 1.7× 673 1.9× 354 1.2× 415 1.4× 150 0.6× 40 1.6k
Hemant C. Sashittal United States 18 147 0.4× 252 0.7× 440 1.4× 258 0.9× 196 0.8× 37 1.1k

Countries citing papers authored by J. Ruiz-Alba

Since Specialization
Citations

This map shows the geographic impact of J. Ruiz-Alba's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by J. Ruiz-Alba with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites J. Ruiz-Alba more than expected).

Fields of papers citing papers by J. Ruiz-Alba

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by J. Ruiz-Alba. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by J. Ruiz-Alba. The network helps show where J. Ruiz-Alba may publish in the future.

Co-authorship network of co-authors of J. Ruiz-Alba

This figure shows the co-authorship network connecting the top 25 collaborators of J. Ruiz-Alba. A scholar is included among the top collaborators of J. Ruiz-Alba based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with J. Ruiz-Alba. J. Ruiz-Alba is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Ruiz-Alba, J., et al.. (2025). How does innovation emerge in open platform ecosystems?. Electronic Markets. 35(1).
2.
Nazarian, Alireza, et al.. (2024). Trust in leader and positive employee outcomes: To transform or to serve in cross-cultural leadership. International Journal of Cross Cultural Management. 25(1). 159–182. 2 indexed citations
3.
Ruiz-Alba, J., et al.. (2022). The impact of artificial intelligence capabilities on servitization: The moderating role of absorptive capacity-A dynamic capabilities perspective. Journal of Business Research. 157. 113609–113609. 125 indexed citations breakdown →
4.
Ruiz-Alba, J., et al.. (2021). Digital platforms: customer satisfaction, eWOM and the moderating role of perceived technological innovativeness. Information Technology and People. 35(7). 2470–2499. 58 indexed citations
5.
Ruiz-Alba, J., et al.. (2021). Customer orientation and e-WOM in the hotel sector. International Journal of Internet Marketing and Advertising. 15(3). 302–302. 6 indexed citations
6.
Gil-Alaña, Luis A., et al.. (2020). UK tourism arrivals and departures: seasonality, persistence and time trends. Applied Economics. 52(46). 5077–5087. 11 indexed citations
7.
Jory, Surendranath Rakesh, et al.. (2019). Are retailers “bagging” the carrier bag levy in England? An exploratory enquiry. Journal of Environmental Management. 233. 845–853. 7 indexed citations
8.
Tobón, Sergio, J. Ruiz-Alba, & Jesús García de Madariaga. (2019). Gamification in marketing: reality or fiction?. WestminsterResearch (University of Westminster). 1 indexed citations
9.
Ruiz-Alba, J., et al.. (2019). The Market Orientation and Customer Orientation Continuum: A Literature Review for Service Marketing. 1 indexed citations
10.
Ruiz-Alba, J., et al.. (2018). New perspective on customer orientation of service employees: a conceptual framework. Service Industries Journal. 39(13-14). 966–982. 16 indexed citations
11.
Ruiz-Alba, J., Alireza Nazarian, Miguel Ángel Rodríguez Molina, & Luisa Andreu. (2018). Museum visitors’ heterogeneity and experience processing. International Journal of Hospitality Management. 78. 131–141. 43 indexed citations
12.
Ruiz-Alba, J., et al.. (2016). Servitization strategies and Co-creation. UWL Repository (University of West London). 1 indexed citations
13.
Ruiz-Alba, J., et al.. (2016). Servitization and co-opetition in the pharmaceutical distribution: Back to Basics?. WestminsterResearch (University of Westminster). 3 indexed citations
14.
Ruiz-Alba, J.. (2016). Internal Market Orientation: a solution to strategy implementation in organisations. WestminsterResearch (University of Westminster). 1 indexed citations
15.
Ruiz-Alba, J., et al.. (2016). DEVELOPING ENTREPRENEURIAL INTENTIONS THROUGH GAMIFICATION USING ONLINE BUSINESS CHALLENGES. EDULEARN proceedings. 1. 7292–7293. 1 indexed citations
16.
Ruiz-Alba, J., et al.. (2016). Gamification in higher education: An experiment to assess student’s engagement and motivation. UWE Research Repository (UWE Bristol). 1 indexed citations
17.
Ruiz-Alba, J., et al.. (2015). Analysis of corporate volunteering in internal market orientation and its effect on job satisfaction. Tourism & Management Studies. 11(1). 173–181. 3 indexed citations
18.
Ruiz-Alba, J., et al.. (2015). Servitization and Co-opetition in pharmaceutical industry. WestminsterResearch (University of Westminster). 2 indexed citations
19.
Ruiz-Alba, J., María Vallespín Arán, Valerie A. Martin, & Miguel Ángel Rodríguez Molina. (2014). The moderating role of gender on entrepreneurial intentions. WestminsterResearch (University of Westminster).
20.
Ruiz-Alba, J. & María Vallespín Arán. (2014). Empirical analysis of the constituent factors of internal marketing orientation at spanish hotels. Tourism & Management Studies. 10(10). 151–157. 12 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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