J. Ruiz-Alba

1.7k citations
48 papers · 1.2k indexed · 1 hit paper · h-index 15
Topics
Customer Service Quality and Loyalty (18 papers)Family Business Performance and Succession (11 papers)Service and Product Innovation (10 papers)
Journals
SHILAP Revista de lepidopterologíaJournal of Business ResearchJournal of Environmental Management
Partner nations
United KingdomSpainChile

In The Last Decade

J. Ruiz-Alba

46 papers receiving 1.1k citations

Hit Papers

The impact of artificial intelligence capabilities on ser...202220262023202420224080120

Peers

J. Ruiz-Alba
Comparison fields: 5 of 84
  • Marketing 349
  • Sociology and Political Science 347
  • Strategy and Management 305
  • Organizational Behavior and Human Resource Management 301
  • Management of Technology and Innovation 254
Replace Cristiano Ciappei with:
Cristiano Ciappei Italy
Thomas Anning‐Dorson Ghana
Jonathan Moizer United Kingdom
José Ángel López Sánchez Spain
Elena‐Mădălina Vătămănescu Romania
M. Muzamil Naqshbandi Brunei
Wolfgang H. Güttel Austria
Mario J. Donate Spain
Margaret L. Sheng Taiwan
Rebecca Pera Italy
J. Ruiz-Alba relative to Cristiano Ciappei Italy Cristiano Ciappei's profile →
Citations per field
00.5×
Cristiano Ciappei · 1×
Citations per year

Countries citing papers authored by J. Ruiz-Alba

Since Specialization
Citations

This map shows the geographic impact of J. Ruiz-Alba's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by J. Ruiz-Alba with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites J. Ruiz-Alba more than expected).

Fields of papers citing papers by J. Ruiz-Alba

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by J. Ruiz-Alba. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by J. Ruiz-Alba. The network helps show where J. Ruiz-Alba may publish in the future.

Co-authorship network of co-authors of J. Ruiz-Alba

This figure shows the co-authorship network connecting the top 25 collaborators of J. Ruiz-Alba. A scholar is included among the top collaborators of J. Ruiz-Alba based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with J. Ruiz-Alba. J. Ruiz-Alba is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
#WorkIndexed citations
1 0
2 2
3 4
4
The impact of artificial intelligence capabilities on servitization: The moderating role of absorptive capacity-A dynamic capabilities perspectivebreakdown →
125
5 58
6 6
7 180
8
Gamification in marketing: reality or fiction?
1
9 7
10
The Market Orientation and Customer Orientation Continuum: A Literature Review for Service Marketing
1
11 1
12 16
13 43
14 5
15
Servitization strategies and Co-creation
1
16
Servitization and co-opetition in the pharmaceutical distribution: Back to Basics?
3
17
Internal Market Orientation: a solution to strategy implementation in organisations
1
18
Analysis of corporate volunteering in internal market orientation and its effect on job satisfaction
3
19
The moderating role of gender on entrepreneurial intentions
0
20
Empirical analysis of the constituent factors of internal marketing orientation at spanish hotels
12

About J. Ruiz-Alba

J. Ruiz-Alba is a scholar working on Organizational Behavior and Human Resource Management, Tourism, Leisure and Hospitality Management and Marketing, having authored 48 papers that have together received 1.2k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (18 papers), Family Business Performance and Succession (11 papers) and Service and Product Innovation (10 papers). The work is most often cited by research in Business and International Management (98 citations), Marketing (349 citations) and Management of Technology and Innovation (254 citations). J. Ruiz-Alba has collaborated with scholars based in United Kingdom, Spain and Chile. Frequent co-authors include Anabela Soares, Miguel Ángel Rodríguez Molina, Jesús García de Madariaga, María Vallespín Arán, Alireza Nazarian, Victor Martin‐Sanchez, Jane Chang, Luca Cacciolatti, Ainurul Rosli and Dolores M. Frías‐Jamilena. Their work appears in journals such as SHILAP Revista de lepidopterología, Journal of Business Research and Journal of Environmental Management.

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

Explore authors with similar magnitude of impact

Rankless by CCL
2026