Emily Ma
Impact in
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- Job Satisfaction and Organizational Behavior
- Customer Service Quality and Loyalty
Papers in
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- Job Satisfaction and Organizational Behavior 33
- Customer Service Quality and Loyalty 26
- Journals
- International Journal of Hospitality Management (18 papers)Journal of Hospitality and Tourism Management (15 papers)International Journal of Contemporary Hospitality Management (8 papers)Cornell Hospitality Quarterly (7 papers)Journal of Hospitality & Tourism Research (6 papers)
- Partner nations
- United StatesChinaUnited Kingdom
In The Last Decade
Emily Ma
115 papers receiving 2.6k citations
Peers
Comparison fields: 5 of 145
- Tourism, Leisure and Hospitality Management 168
- Organizational Behavior and Human Resource Management 977
- Marketing 649
- Sociology and Political Science 1.2k
- Demography 277
Countries citing papers authored by Emily Ma
This map shows the geographic impact of Emily Ma's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Emily Ma with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Emily Ma more than expected).
Fields of papers citing papers by Emily Ma
This network shows the impact of papers produced by Emily Ma. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Emily Ma. The network helps show where Emily Ma may publish in the future.
Co-authorship network
The 25 scholars most cited alongside Emily Ma, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
| # | Work | ||
|---|---|---|---|
| 1 | 2025 | 0 | |
| 2 | 2025 | 0 | |
| 3 | 2025 | 0 | |
| 4 | 2025 | 0 | |
| 5 | 2024 | 5 | |
| 6 | 2024 | 9 | |
| 7 | 2024 | 0 | |
| 8 | 2023 | 12 | |
| 9 | 2023 | 4 | |
| 10 | 2023 | 1 | |
| 11 | 2023 | 15 | |
| 12 | 2023 | 9 | |
| 13 | 2023 | 18 | |
| 14 | 2023 | 1 | |
| 15 | 2023 | 3 | |
| 16 | 2021 | 55 | |
| 17 | 2017 | 26 | |
| 18 | A comparative importance-performance analysis of hotel employees' perception of organizational diversity | 2015 | 1 |
| 19 | 2011 | 19 | |
| 20 | HTM Study Motivations and Preferences: The Case of Hong Kong and Mainland Chinese Master's Students Studying in Hong Kong | 2007 | 6 |
About Emily Ma
Emily Ma is a scholar working on Tourism, Leisure and Hospitality Management, Organizational Behavior and Human Resource Management, Marketing, Transportation and Gender Studies, having authored 125 papers that have together received 2.7k indexed citations. Recurring topics across this work include Job Satisfaction and Organizational Behavior (33 papers), Customer Service Quality and Loyalty (26 papers), Diverse Aspects of Tourism Research (23 papers), Work-Family Balance Challenges (14 papers), Gender Diversity and Inequality (14 papers), Consumer Behavior in Brand Consumption and Identification (12 papers), Workplace Spirituality and Leadership (11 papers) and Sport and Mega-Event Impacts (11 papers). The work is most often cited by research in Tourism, Leisure and Hospitality Management (168 citations), Organizational Behavior and Human Resource Management (977 citations), Marketing (649 citations), Sociology and Political Science (1.2k citations) and Demography (277 citations). Emily Ma has collaborated with scholars based in United States, China and United Kingdom. Frequent co-authors include Hailin Qu, Aaron Hsiao, Yao‐Chin Wang, Xinjian Li, Shi Xu, Danni Wang, Aijing Liu, Xinyi Wei, Misun Kim and Hanqun Song. Their work appears in journals such as International Journal of Hospitality Management, Journal of Hospitality and Tourism Management, International Journal of Contemporary Hospitality Management, Cornell Hospitality Quarterly and Journal of Hospitality & Tourism Research.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.