Biljana Jurić

7.3k total citations · 2 hit papers
17 papers, 5.4k citations indexed

About

Biljana Jurić is a scholar working on Marketing, Sociology and Political Science and Organizational Behavior and Human Resource Management. According to data from OpenAlex, Biljana Jurić has authored 17 papers receiving a total of 5.4k indexed citations (citations by other indexed papers that have themselves been cited), including 11 papers in Marketing, 10 papers in Sociology and Political Science and 6 papers in Organizational Behavior and Human Resource Management. Recurrent topics in Biljana Jurić's work include Digital Marketing and Social Media (8 papers), Customer Service Quality and Loyalty (6 papers) and Service and Product Innovation (6 papers). Biljana Jurić is often cited by papers focused on Digital Marketing and Social Media (8 papers), Customer Service Quality and Loyalty (6 papers) and Service and Product Innovation (6 papers). Biljana Jurić collaborates with scholars based in New Zealand, Australia and Norway. Biljana Jurić's co-authors include Linda D. Hollebeek, Roderick J. Brodie, T. Bettina Cornwell, Wenyan Tang, Anthony Worsley, Damien Mather, Michael Jay Polonsky, Juergen Gnoth, Julia A. Fehrer and Sarah Todd and has published in prestigious journals such as Journal of Business Research, Annals of Tourism Research and Journal of Travel Research.

In The Last Decade

Biljana Jurić

17 papers receiving 5.0k citations

Hit Papers

align trajectories sort by overperformance

What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the same subfield and year (this is the minimum needed to enter the top 1%, not the average within it), or reaches the top citation threshold in at least one of its specific research topics.

Customer Engagement

2011 2.4k citations Roderick J. Brodie, Linda D. Hollebeek et al. Journal of Service Research profile →
Consumer engagement in a virtual brand community: An exploratory analysis

2011 2.3k citations Roderick J. Brodie, Biljana Jurić et al. Journal of Business Research profile →

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
Biljana Jurić New Zealand	10	4.3k	3.2k	1.9k	1.4k	418	17	5.4k
Beverley Sparks Australia	43	6.3k 1.5×	4.4k 1.4×	4.0k 2.1×	1.6k 1.2×	395 0.9×	98	9.0k
Lawrence Feick United States	28	2.7k 0.6×	3.2k 1.0×	1.8k 0.9×	823 0.6×	281 0.7×	49	5.1k
Marla Royne Stafford United States	37	2.3k 0.5×	2.6k 0.8×	953 0.5×	912 0.7×	407 1.0×	125	4.8k
Hope Jensen Schau United States	24	3.4k 0.8×	3.3k 1.0×	1.3k 0.7×	654 0.5×	596 1.4×	66	5.6k
Bruce I. Newman United States	16	1.9k 0.4×	2.7k 0.8×	1.4k 0.7×	767 0.6×	384 0.9×	36	4.5k
Banwari Mittal United States	31	2.8k 0.7×	4.3k 1.3×	2.2k 1.2×	870 0.6×	151 0.4×	56	6.0k
Amna Kirmani United States	24	3.1k 0.7×	4.4k 1.4×	1.5k 0.8×	654 0.5×	232 0.6×	39	6.5k
David W. Schumann United States	19	3.0k 0.7×	3.3k 1.0×	1.0k 0.5×	748 0.5×	318 0.8×	46	5.4k
Leisa Reinecke Flynn United States	29	2.1k 0.5×	2.8k 0.9×	794 0.4×	729 0.5×	210 0.5×	56	4.3k
Albert M. Muñiz United States	12	4.2k 1.0×	4.1k 1.3×	1.8k 0.9×	770 0.6×	600 1.4×	20	6.2k

Countries citing papers authored by Biljana Jurić

Since Specialization

Citations

This map shows the geographic impact of Biljana Jurić's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Biljana Jurić with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Biljana Jurić more than expected).

Fields of papers citing papers by Biljana Jurić

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Biljana Jurić. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Biljana Jurić. The network helps show where Biljana Jurić may publish in the future.

Co-authorship network of co-authors of Biljana Jurić

This figure shows the co-authorship network connecting the top 25 collaborators of Biljana Jurić. A scholar is included among the top collaborators of Biljana Jurić based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Biljana Jurić. Biljana Jurić is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

Sort: Min cites: Since: Top N: Style:

17 of 17 papers shown

Fehrer, Julia A., et al.. (2023). The nature of actor engagement intensity: a classification scheme. Journal of service management. 34(4). 631–656. 9 indexed citations

Fehrer, Julia A., et al.. (2021). Trajectories of influential conceptual articles in service research. Journal of service management. 32(5). 645–672. 8 indexed citations

Frethey‐Bentham, Catherine, et al.. (2021). A Negative Actor Engagement Scale for Online Knowledge-Sharing Platforms. Australasian Marketing Journal (AMJ). 31(1). 36–48. 6 indexed citations

Brodie, Roderick J. & Biljana Jurić. (2018). Customer engagement: Developing an innovative research that has scholarly impact. Journal of Global Scholars of Marketing Science. 28(3). 291–303. 8 indexed citations

Jurić, Biljana, et al.. (2018). Actor engagement valence. Journal of service management. 29(3). 491–516. 35 indexed citations

Jurić, Biljana, et al.. (2017). Dynamic multi-actor engagement in networks: the case of United Breaks Guitars. Journal of Service Theory and Practice. 27(4). 738–760. 65 indexed citations

Hollebeek, Linda D., Biljana Jurić, & Wenyan Tang. (2017). Virtual brand community engagement practices: a refined typology and model. Journal of Services Marketing. 31(3). 204–217. 162 indexed citations

Brodie, Roderick J., et al.. (2011). Customer Engagement. Journal of Service Research. 14(3). 252–271. 2400 indexed citations breakdown →

Brodie, Roderick J., et al.. (2011). Consumer engagement in a virtual brand community: An exploratory analysis. Journal of Business Research. 66(1). 105–114. 2260 indexed citations breakdown →

10.

Polonsky, Michael Jay, et al.. (2003). Attitudes about Work Practices, Time Allocation, and Publication Output: Profiles of U.S. Marketing Academics. Journal of Marketing Education. 25(3). 218–230. 19 indexed citations

11.

Jurić, Biljana, et al.. (2002). Foreign Currency Conversion Strategies used by Tourists. Annals of Tourism Research. 29(3). 866–869. 6 indexed citations

12.

Jurić, Biljana, T. Bettina Cornwell, & Damien Mather. (2002). Exploring the Usefulness of an Ecotourism Interest Scale. Journal of Travel Research. 40(3). 259–269. 62 indexed citations

13.

Harrison, Gail, Biljana Jurić, & T. Bettina Cornwell. (2001). The Relationship of Advertising Model Attractiveness and Body Satisfaction to Intention to Purchase an Exercise Product. ACR Asia-Pacific Advances. 4 indexed citations

14.

Jurić, Biljana, et al.. (2001). Level of market development and intensity of organic food consumption: cross-cultural study of Danish and New Zealand consumers. Journal of Consumer Marketing. 18(5). 392–409. 197 indexed citations

15.

Jurić, Biljana & Anthony Worsley. (1998). Consumers' attitudes towards imported food products. Food Quality and Preference. 9(6). 431–441. 101 indexed citations

16.

Jurić, Biljana, et al.. (1997). From the Student Perspective: Why Enroll in an Introductory Marketing Course?. Journal of Marketing Education. 19(1). 65–76. 8 indexed citations

17.

Gnoth, Juergen & Biljana Jurić. (1996). Students’ Motivation to Study Introductory Marketing. Educational Psychology. 16(4). 389–405. 7 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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