Yun Jiang

1.8k citations
33 papers · 1.2k · 1 hit paper · h-index 14

Impact in

    • Technology Adoption and User Behaviour
  • Marketing top 2%
    • Environmental Sustainability in Business
    • Consumer Retail Behavior Studies
    • Consumer Behavior in Brand Consumption and Identification

Papers in

Yun Jiang

29 papers receiving 1.2k citations

Yun Jiang's Hit Papers

I, Chatbot: Modeling the determinants of users’ satisfaction and continuance intention of AI-powered service agents 2020 · 601 citations
6010+2+4Years since publication200400600

Peers

Yun Jiang
Comparison fields: 5 of 105
  • Information Systems and Management 377
  • Marketing 382
  • Health Informatics 36
  • Artificial Intelligence 441
  • Strategy and Management 184
Replace Hakseung Shin with:
Hakseung Shin South Korea
Sunny Sun Hong Kong
Márcia Maurer Herter Portugal
Abhishek Mishra India
Hongxia Lin China
Erdoğan Koç Türkiye
Yen‐Ting Helena Chiu Taiwan
Juhyun Kang South Korea
Weiwei Huo China
İsmail Erkan Türkiye
Yun Jiang relative to Hakseung Shin South Korea Hakseung Shin's profile →
Citations per field
00.5×
Hakseung Shin · 1×
Citations per year

Countries citing papers authored by Yun Jiang

Since Specialization
Citations

This map shows the geographic impact of Yun Jiang's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Yun Jiang with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Yun Jiang more than expected).

Fields of papers citing papers by Yun Jiang

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Yun Jiang. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Yun Jiang. The network helps show where Yun Jiang may publish in the future.

Co-authors

The 25 scholars most cited alongside Yun Jiang, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.

Border = papers with Yun Jiang Line = papers co-authored together Yun Jiang links everyone, so they are left out of the graph.

All Works

20 of 20 papers shown

Showing the 20 most-cited of 33 papers — load more, or switch the sort, to bring in the rest.

#Work
1
I, Chatbot: Modeling the determinants of users’ satisfaction and continuance intention of AI-powered service agents
Hit paper breakdown →
2020601
2 2019103
3 202098
4 202096
5 202084
6 202034
7 202033
8 202028
9 201420
10 201120
11 202115
12 202214
13 202313
14 202113
15 202411
16 202310
17 20067
18 20225
19 20245
20 20224

About Yun Jiang

Yun Jiang is a scholar working on Ecology, Sociology and Political Science, Marketing, Information Systems and Management and Global and Planetary Change, having authored 33 papers that have together received 1.2k indexed citations. Recurring topics across this work include Digital Marketing and Social Media (6 papers), Consumer Retail Behavior Studies (5 papers), Technology Adoption and User Behaviour (5 papers), Microbial Community Ecology and Physiology (3 papers), Environmental Changes in China (3 papers), Land Use and Ecosystem Services (3 papers), Remote Sensing and Land Use (3 papers) and Consumer Behavior in Brand Consumption and Identification (3 papers). The work is most often cited by research in Information Systems and Management (377 citations), Marketing (382 citations), Health Informatics (36 citations), Artificial Intelligence (441 citations) and Strategy and Management (184 citations). Yun Jiang has collaborated with scholars based in China, Pakistan and Taiwan. Frequent co-authors include Muhammad Ashfaq, Shubin Yu, Sandra María Correia Loureiro, Md. Rashidul Islam, Muhammad Shahid Khan, Muhammad Farrukh, Abdul Waheed, Alireza Nasiri, Shahid Nawaz and Muhammad Zahid Nawaz. Their work appears in journals such as Ecological Indicators, Precision Agriculture, Journal of Plant Ecology, Social Responsibility Journal and International Journal of Human-Computer Interaction.

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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