Erdoğan Koç
Impact in
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- Customer Service Quality and Loyalty
- Job Satisfaction and Organizational Behavior
Papers in
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- Diverse Aspects of Tourism Research 20
- Digital Marketing and Social Media 13
- Marketing 28
- Consumer Behavior in Brand Consumption and Identification 19
- Consumer Retail Behavior Studies 8
- Co-authors
- Hakan Boz (12 shared papers)Galip Altınay (1 shared paper)Nihat Kaya (2 shared papers)Raquel Camprubí (1 shared paper)Ralf Buckley (1 shared paper)Emrullah Erul (1 shared paper)B. Zafer Erdoğan (1 shared paper)Kyle Maurice Woosnam (1 shared paper)
- Journals
- Tourism Management (8 papers)Annals of Tourism Research (5 papers)Total Quality Management & Business Excellence (4 papers)Sustainability (3 papers)Journal of Hospitality Marketing & Management (3 papers)
- Partner nations
- TürkiyeUnited StatesAustralia
In The Last Decade
Erdoğan Koç
71 papers receiving 1.5k citations
Erdoğan Koç's Hit Papers
Peers
Comparison fields: 5 of 109
- Tourism, Leisure and Hospitality Management 158
- Organizational Behavior and Human Resource Management 548
- Marketing 472
- Sociology and Political Science 841
- Transportation 129
Countries citing papers authored by Erdoğan Koç
This map shows the geographic impact of Erdoğan Koç's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Erdoğan Koç with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Erdoğan Koç more than expected).
Fields of papers citing papers by Erdoğan Koç
This network shows the impact of papers produced by Erdoğan Koç. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Erdoğan Koç. The network helps show where Erdoğan Koç may publish in the future.
Co-authors
The 12 scholars most cited alongside Erdoğan Koç, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
Showing the 20 most-cited of 76 papers — load more, or switch the sort, to bring in the rest.
| # | Work | ||
|---|---|---|---|
| 1 | 2018 | 124 | |
| 2 | 2006 | 112 | |
| 3 | 2010 | 79 | |
| 4 | 2014 | 79 | |
| 5 | 2022 | 77 | |
| 6 | Houston, we have a problem!: The use of ChatGPT in responding to customer complaints Hit paper breakdown → | 2023 | 69 |
| 7 | 2017 | 67 | |
| 8 | 2013 | 53 | |
| 9 | 2015 | 52 | |
| 10 | 2019 | 52 | |
| 11 | 2006 | 50 | |
| 12 | 2014 | 45 | |
| 13 | 2004 | 45 | |
| 14 | 2009 | 40 | |
| 15 | 2014 | 38 | |
| 16 | 2021 | 37 | |
| 17 | 2013 | 33 | |
| 18 | 2017 | 32 | |
| 19 | 2017 | 31 | |
| 20 | 2002 | 31 |
About Erdoğan Koç
Erdoğan Koç is a scholar working on Sociology and Political Science, Marketing, Organizational Behavior and Human Resource Management, Social Psychology and Tourism, Leisure and Hospitality Management, having authored 76 papers that have together received 1.6k indexed citations. Recurring topics across this work include Diverse Aspects of Tourism Research (20 papers), Customer Service Quality and Loyalty (19 papers), Consumer Behavior in Brand Consumption and Identification (19 papers), Digital Marketing and Social Media (13 papers), Hospitality and Tourism Education (10 papers), Cruise Tourism Development and Management (8 papers), Culinary Culture and Tourism (8 papers) and Consumer Retail Behavior Studies (8 papers). The work is most often cited by research in Tourism, Leisure and Hospitality Management (158 citations), Organizational Behavior and Human Resource Management (548 citations), Marketing (472 citations), Sociology and Political Science (841 citations) and Transportation (129 citations). Erdoğan Koç has collaborated with scholars based in Türkiye, United States and Australia. Frequent co-authors include Hakan Boz, Galip Altınay, Nihat Kaya, Raquel Camprubí, Ralf Buckley, Emrullah Erul, B. Zafer Erdoğan, Kyle Maurice Woosnam, Mehtap Özşahin and Syed Hassan Raza. Their work appears in journals such as Tourism Management, Annals of Tourism Research, Total Quality Management & Business Excellence, Sustainability and Journal of Hospitality Marketing & Management.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.