Subhash C. Mehta

948 total citations
26 papers, 687 citations indexed

About

Subhash C. Mehta is a scholar working on Organizational Behavior and Human Resource Management, Marketing and Management Information Systems. According to data from OpenAlex, Subhash C. Mehta has authored 26 papers receiving a total of 687 indexed citations (citations by other indexed papers that have themselves been cited), including 16 papers in Organizational Behavior and Human Resource Management, 14 papers in Marketing and 7 papers in Management Information Systems. Recurrent topics in Subhash C. Mehta's work include Customer Service Quality and Loyalty (16 papers), Consumer Retail Behavior Studies (12 papers) and Consumer Behavior in Brand Consumption and Identification (6 papers). Subhash C. Mehta is often cited by papers focused on Customer Service Quality and Loyalty (16 papers), Consumer Retail Behavior Studies (12 papers) and Consumer Behavior in Brand Consumption and Identification (6 papers). Subhash C. Mehta collaborates with scholars based in Singapore, United States and Latvia. Subhash C. Mehta's co-authors include Srinivas Durvasula, Steven Lysonski, Ashok K. Lalwani, Alex Maritz, António Lobo, Sanjay S. Mehta, Kau Ah Keng, Rakesh Khurana and C. P. Rao and has published in prestigious journals such as Industrial Marketing Management, European Journal of Marketing and Journal of Retailing and Consumer Services.

In The Last Decade

Subhash C. Mehta

25 papers receiving 547 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Subhash C. Mehta Singapore 11 509 367 160 155 111 26 687
Rakesh Niraj United States 13 293 0.6× 495 1.3× 167 1.0× 97 0.6× 181 1.6× 22 755
Valerie A. Zeithaml United States 4 531 1.0× 278 0.8× 140 0.9× 114 0.7× 120 1.1× 4 684
Azaddin Salem Khalifa United Arab Emirates 8 388 0.8× 322 0.9× 160 1.0× 95 0.6× 53 0.5× 13 627
Nikos Dimitriadis Greece 6 199 0.4× 155 0.4× 126 0.8× 75 0.5× 142 1.3× 10 446
Araceli Picón Berjoyo Spain 7 255 0.5× 211 0.6× 113 0.7× 75 0.5× 251 2.3× 10 633
Jozée Lapierre Canada 9 545 1.1× 475 1.3× 198 1.2× 146 0.9× 131 1.2× 14 806
Wen‐Bao Lin Taiwan 14 265 0.5× 164 0.4× 151 0.9× 112 0.7× 48 0.4× 23 459
Mohd Shoki Md Ariff Malaysia 14 270 0.5× 314 0.9× 239 1.5× 365 2.4× 89 0.8× 37 747
Renyong Chi China 6 348 0.7× 327 0.9× 175 1.1× 111 0.7× 40 0.4× 17 581
Katri Ojasalo Finland 7 186 0.4× 212 0.6× 75 0.5× 42 0.3× 98 0.9× 12 478

Countries citing papers authored by Subhash C. Mehta

Since Specialization
Citations

This map shows the geographic impact of Subhash C. Mehta's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Subhash C. Mehta with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Subhash C. Mehta more than expected).

Fields of papers citing papers by Subhash C. Mehta

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Subhash C. Mehta. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Subhash C. Mehta. The network helps show where Subhash C. Mehta may publish in the future.

Co-authorship network of co-authors of Subhash C. Mehta

This figure shows the co-authorship network connecting the top 25 collaborators of Subhash C. Mehta. A scholar is included among the top collaborators of Subhash C. Mehta based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Subhash C. Mehta. Subhash C. Mehta is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Durvasula, Srinivas, Steven Lysonski, & Subhash C. Mehta. (2011). Service Encounters: The Missing Link Between Service Quality Perceptions And Satisfaction. Journal of Applied Business Research (JABR). 21(3). 13 indexed citations
2.
Durvasula, Srinivas, Steven Lysonski, & Subhash C. Mehta. (2007). Competitive Positioning in International Logistics: Identifying a System of Attributes Through Neural Networks and Decision Trees. Journal of Global Marketing. 20(1). 75–89. 8 indexed citations
3.
Durvasula, Srinivas, et al.. (2006). Finding the sweet spot: A two industry study using the zone of tolerance to identify determinant service quality attributes. Journal of Financial Services Marketing. 10(3). 244–259. 14 indexed citations
4.
Durvasula, Srinivas, et al.. (2004). Cruising Along: The Impact of Service Quality in the Cruise Liner Industry. Swinburne Research Bank (Swinburne University of Technology). 10(1). 47. 3 indexed citations
5.
Durvasula, Srinivas, Steven Lysonski, & Subhash C. Mehta. (2004). Technology and its CRM implications in the shippingindustry. International Journal of Technology Management. 28(1). 88–88. 9 indexed citations
6.
Durvasula, Srinivas, Steven Lysonski, & Subhash C. Mehta. (2003). The Power of Interfacing Departments in Shaping B2B Customer Satisfaction. e-Publications@Marquette (Marquette University). 13(2). 1 indexed citations
7.
Durvasula, Srinivas, Steven Lysonski, & Subhash C. Mehta. (2002). Understanding the interfaces:. Industrial Marketing Management. 31(6). 491–504. 19 indexed citations
8.
Mehta, Subhash C., et al.. (2000). Measuring the Service Quality of Retailers Distributing Technical Products with High Service Component: An Evaluation and Extension. Journal of Professional Services Marketing. 20(2). 33–49. 4 indexed citations
9.
Lalwani, Ashok K. & Subhash C. Mehta. (2000). An Examination of Marital Roles in the Housemaid Decision. Journal of International Consumer Marketing. 12(3). 47–67. 2 indexed citations
10.
Lalwani, Ashok K., et al.. (1999). Family Roles in the Selection of Schools in Multiracial Singapore: An Examination of Demographic Differences. Journal of Professional Services Marketing. 19(2). 73–92. 4 indexed citations
11.
Durvasula, Srinivas, Steven Lysonski, & Subhash C. Mehta. (1999). Testing the SERVQUAL scale in the business‐to‐business sector: The case of ocean freight shipping service. Journal of Services Marketing. 13(2). 132–150. 117 indexed citations
12.
Mehta, Subhash C. & Srinivas Durvasula. (1998). Relationships between SERVQUAL dimensions and organizational performance in the case of a business‐to‐business service. Journal of Business and Industrial Marketing. 13(1). 40–53. 50 indexed citations
13.
Mehta, Subhash C. & Sanjay S. Mehta. (1997). Strategic Options for Brand-Name Prescription Drugs When Patents Expire. Health Marketing Quarterly. 14(3). 107–114. 3 indexed citations
14.
Mehta, Subhash C., et al.. (1997). Relationship concept and customer services: a case study of corporate banking. Journal of Retailing and Consumer Services. 4(2). 129–134. 4 indexed citations
15.
Mehta, Subhash C., et al.. (1994). Merchandise Vs. Facility-Driven Services: Relative Role in Consumer Choice of Supermarkets in Singapore. ACR Asia-Pacific Advances. 2 indexed citations
16.
Mehta, Subhash C., et al.. (1992). Singapore's Experience with Econ Minimart. Journal of Marketing Channels. 1(3). 85–96. 3 indexed citations
17.
Mehta, Subhash C., et al.. (1991). Incentive-Travel Marketing. Cornell Hotel and Restaurant Administration Quarterly. 32(3). 67–74. 5 indexed citations
18.
Mehta, Subhash C., et al.. (1990). Segmentation in Singapore. Cornell Hotel and Restaurant Administration Quarterly. 31(1). 80–87. 22 indexed citations
19.
Mehta, Subhash C. & Kau Ah Keng. (1984). Alienation of marketing executives. Asia Pacific Journal of Management. 1(2). 133–145. 4 indexed citations
20.
Mehta, Subhash C., et al.. (1981). Organization Buying: Supplier Evaluation Criteria for Standard Products. Vikalpa The Journal for Decision Makers. 6(2). 75–85. 2 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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