Senga Briggs
Impact in
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- Customer Service Quality and Loyalty
- Marketing top 5%
- Consumer Behavior in Brand Consumption and Identification
- Consumer Retail Behavior Studies
Papers in
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- Higher Education Research Studies 2
- Innovations in Educational Methods 2
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- Customer Service Quality and Loyalty 2
- Co-authors
- Alex James Wilson (1 shared paper)William Keogh (2 shared papers)Stewart Black (1 shared paper)
- Journals
- Tourism Management (1 paper)Journal of Higher Education Policy and Management (1 paper)Managerial Auditing Journal (1 paper)Active Learning in Higher Education (1 paper)Studies in Higher Education (1 paper)
- Partner nations
- United Kingdom
In The Last Decade
Senga Briggs
8 papers receiving 511 citations
Peers
Comparison fields: 5 of 78
- Organizational Behavior and Human Resource Management 229
- Marketing 124
- Tourism, Leisure and Hospitality Management 20
- Communication 59
- Management of Technology and Innovation 56
Countries citing papers authored by Senga Briggs
This map shows the geographic impact of Senga Briggs's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Senga Briggs with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Senga Briggs more than expected).
Fields of papers citing papers by Senga Briggs
This network shows the impact of papers produced by Senga Briggs. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Senga Briggs. The network helps show where Senga Briggs may publish in the future.
Co-authors
The 3 scholars most cited alongside Senga Briggs, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
| # | Work | ||
|---|---|---|---|
| 1 | 2006 | 218 | |
| 2 | 2007 | 163 | |
| 3 | 2007 | 103 | |
| 4 | 2005 | 61 | |
| 5 | 2001 | 34 | |
| 6 | 1999 | 19 | |
| 7 | The grievance procedure and organizational health. | 1981 | 10 |
| 8 | Innovative approaches to complaint/grievance resolution. | 1982 | 1 |
About Senga Briggs
Senga Briggs is a scholar working on Education, Organizational Behavior and Human Resource Management, Public Health, Environmental and Occupational Health, Social Psychology and General Health Professions, having authored 8 papers that have together received 609 indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (2 papers), Higher Education Research Studies (2 papers), Innovations in Educational Methods (2 papers), Patient Satisfaction in Healthcare (1 paper), Consumer Retail Behavior Studies (1 paper), Information and Cyber Security (1 paper), Innovative Teaching and Learning Methods (1 paper) and Public Policy and Administration Research (1 paper). The work is most often cited by research in Organizational Behavior and Human Resource Management (229 citations), Marketing (124 citations), Tourism, Leisure and Hospitality Management (20 citations), Communication (59 citations) and Management of Technology and Innovation (56 citations). Senga Briggs has collaborated with scholars based in United Kingdom. Frequent co-authors include Alex James Wilson, William Keogh and Stewart Black. Their work appears in journals such as Tourism Management, Journal of Higher Education Policy and Management, Managerial Auditing Journal, Active Learning in Higher Education and Studies in Higher Education.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.