Sara Leroi‐Werelds

1.7k total citations · 1 hit paper
19 papers, 1.1k citations indexed

About

Sara Leroi‐Werelds is a scholar working on Marketing, Organizational Behavior and Human Resource Management and Safety, Risk, Reliability and Quality. According to data from OpenAlex, Sara Leroi‐Werelds has authored 19 papers receiving a total of 1.1k indexed citations (citations by other indexed papers that have themselves been cited), including 11 papers in Marketing, 9 papers in Organizational Behavior and Human Resource Management and 3 papers in Safety, Risk, Reliability and Quality. Recurrent topics in Sara Leroi‐Werelds's work include Customer Service Quality and Loyalty (9 papers), Service and Product Innovation (6 papers) and Consumer Retail Behavior Studies (5 papers). Sara Leroi‐Werelds is often cited by papers focused on Customer Service Quality and Loyalty (9 papers), Service and Product Innovation (6 papers) and Consumer Retail Behavior Studies (5 papers). Sara Leroi‐Werelds collaborates with scholars based in Belgium, United States and Austria. Sara Leroi‐Werelds's co-authors include Sandra Streukens, Gilbert Swinnen, Michael K. Brady, Kim Willems, Nadine Roijakkers, Tor W. Andreassen, Christian Grönroos, Yves Van Vaerenbergh, Katrien Verleye and Nathaniel D. Line and has published in prestigious journals such as Journal of Cleaner Production, Journal of Business Research and Journal of Environmental Management.

In The Last Decade

Sara Leroi‐Werelds

18 papers receiving 1.1k citations

Hit Papers

align trajectories

What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the same subfield and year (this is the minimum needed to enter the top 1%, not the average within it), or reaches the top citation threshold in at least one of its specific research topics.

Bootstrapping and PLS-SEM: A step-by-step guide to get more out of your bootstrap results

2016 710 citations Sandra Streukens, Sara Leroi‐Werelds European Management Journal profile →

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
Sara Leroi‐Werelds Belgium	9	506	396	367	185	185	19	1.1k
Viraiyan Teeroovengadum Mauritius	14	357 0.7×	521 1.3×	529 1.4×	180 1.0×	195 1.1×	28	1.3k
Fabio Cassia Italy	20	550 1.1×	281 0.7×	543 1.5×	269 1.5×	169 0.9×	84	1.3k
Richard Chinomona South Africa	19	560 1.1×	443 1.1×	430 1.2×	196 1.1×	175 0.9×	60	1.1k
Parves Sultan Australia	16	640 1.3×	503 1.3×	308 0.8×	364 2.0×	189 1.0×	34	1.5k
Paul W. Fombelle United States	12	759 1.5×	520 1.3×	570 1.6×	209 1.1×	171 0.9×	20	1.4k
Muhammad Abrar Pakistan	21	419 0.8×	383 1.0×	381 1.0×	302 1.6×	130 0.7×	78	1.2k
Wann‐Yih Wu Taiwan	17	333 0.7×	389 1.0×	348 0.9×	134 0.7×	247 1.3×	44	1.0k
Amanda Beatson Australia	20	445 0.9×	341 0.9×	454 1.2×	143 0.8×	252 1.4×	76	1.1k
Sheau Fen Yap New Zealand	16	649 1.3×	290 0.7×	547 1.5×	112 0.6×	166 0.9×	41	1.2k
Sheng-Fang Chou Taiwan	21	629 1.2×	270 0.7×	549 1.5×	269 1.5×	116 0.6×	57	1.3k

Countries citing papers authored by Sara Leroi‐Werelds

Since Specialization

Citations

This map shows the geographic impact of Sara Leroi‐Werelds's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Sara Leroi‐Werelds with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Sara Leroi‐Werelds more than expected).

Fields of papers citing papers by Sara Leroi‐Werelds

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Sara Leroi‐Werelds. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Sara Leroi‐Werelds. The network helps show where Sara Leroi‐Werelds may publish in the future.

Co-authorship network of co-authors of Sara Leroi‐Werelds

This figure shows the co-authorship network connecting the top 25 collaborators of Sara Leroi‐Werelds. A scholar is included among the top collaborators of Sara Leroi‐Werelds based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Sara Leroi‐Werelds. Sara Leroi‐Werelds is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

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19 of 19 papers shown

Leroi‐Werelds, Sara, et al.. (2025). Stakeholders’ perspective on sustainable cement made with naturally occurring radioactive by-products: A cross-country comparison. Journal of Environmental Management. 374. 124136–124136. 2 indexed citations

Perko, Tanja, et al.. (2025). Insights into end-users' perceptions and adoption of sustainable cement produced with naturally occurring radioactive material. Journal of Risk Research. 28(11). 1279–1304.

Regge, Mélissa De, et al.. (2024). Patient versus person centeredness: embracing different perspectives. Journal of Health Organization and Management. 38(3). 430–446. 1 indexed citations

Leroi‐Werelds, Sara, et al.. (2023). Usage of alternative cementitious binders containing naturally occurring radioactive by-products: The industry's perspective. Journal of Cleaner Production. 387. 135903–135903. 3 indexed citations

Leroi‐Werelds, Sara, et al.. (2023). To automate or not to automate? A contingency approach to service automation. Journal of service management. 34(4). 696–724. 13 indexed citations

Leroi‐Werelds, Sara & Jörg Matthes. (2022). Transformative value positioning for service brands: key principles and challenges. Journal of service management. 33(4/5). 552–564. 8 indexed citations

Leroi‐Werelds, Sara, Katrien Verleye, Nathaniel D. Line, & Liliana L. Bove. (2021). Value proposition dynamics in response to external event triggers. Journal of Business Research. 136. 274–283. 19 indexed citations

Leroi‐Werelds, Sara, et al.. (2019). Conceptualizing the value of physical retailers: comparing marketing and retail design perspectives. Document Server@UHasselt (UHasselt). 3 indexed citations

Leroi‐Werelds, Sara. (2019). An update on customer value: state of the art, revised typology, and research agenda. Journal of service management. 30(5). 650–680. 90 indexed citations

10.

Leroi‐Werelds, Sara & Sandra Streukens. (2018). Understanding and supporting the value of gamification for the user: A service theory perspective. Document Server@UHasselt (UHasselt). 1 indexed citations

11.

Leroi‐Werelds, Sara, et al.. (2018). Institutional types and institutional change in healthcare ecosystems. Journal of service management. 29(4). 593–614. 34 indexed citations

12.

Leroi‐Werelds, Sara, Sandra Streukens, Yves Van Vaerenbergh, & Christian Grönroos. (2017). Does communicating the customer’s resource integrating role improve or diminish value proposition effectiveness?. Journal of service management. 28(4). 618–639. 22 indexed citations

13.

Streukens, Sandra & Sara Leroi‐Werelds. (2016). Bootstrapping and PLS-SEM: A step-by-step guide to get more out of your bootstrap results. European Management Journal. 34(6). 618–632. 710 indexed citations breakdown →

14.

Willems, Kim, Sara Leroi‐Werelds, & Gilbert Swinnen. (2016). The impact of customer value types on customer outcomes for different retail formats. Journal of service management. 27(4). 591–618. 34 indexed citations

15.

Streukens, Sandra & Sara Leroi‐Werelds. (2016). PLS FAC-SEM: an illustrated step-by-step guideline to obtain a unique insight in factorial data. Industrial Management & Data Systems. 116(9). 1922–1945. 8 indexed citations

16.

Doucé, Lieve, Wim Janssens, Sara Leroi‐Werelds, & Sandra Streukens. (2015). What to diffuse in a gender‐specific store? The effect of male and female perfumes on customer value and behaviour. Journal of Consumer Behaviour. 15(3). 271–280. 16 indexed citations

17.

Streukens, Sandra & Sara Leroi‐Werelds. (2015). FAC-SEM using PLS-SEM: an empirical illustration in a customer value measurement context. 1 indexed citations

18.

Leroi‐Werelds, Sara, Sandra Streukens, Michael K. Brady, & Gilbert Swinnen. (2013). Assessing the value of commonly used methods for measuring customer value: a multi-setting empirical study. Journal of the Academy of Marketing Science. 42(4). 430–451. 171 indexed citations

19.

Willems, Kim, Sara Leroi‐Werelds, & Sandra Streukens. (2012). Store personality as a source of customer value. Document Server@UHasselt (UHasselt). 207–207. 3 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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