Sandra Vandermerwe

3.6k total citations · 1 hit paper
33 papers, 2.3k citations indexed

About

Sandra Vandermerwe is a scholar working on Strategy and Management, Marketing and Organizational Behavior and Human Resource Management. According to data from OpenAlex, Sandra Vandermerwe has authored 33 papers receiving a total of 2.3k indexed citations (citations by other indexed papers that have themselves been cited), including 14 papers in Strategy and Management, 9 papers in Marketing and 5 papers in Organizational Behavior and Human Resource Management. Recurrent topics in Sandra Vandermerwe's work include Service and Product Innovation (7 papers), Business Strategy and Innovation (5 papers) and Business Strategies and Innovation (4 papers). Sandra Vandermerwe is often cited by papers focused on Service and Product Innovation (7 papers), Business Strategy and Innovation (5 papers) and Business Strategies and Innovation (4 papers). Sandra Vandermerwe collaborates with scholars based in Switzerland, United Kingdom and United States. Sandra Vandermerwe's co-authors include J. Fernando Sánchez-Rada, Michael D. Oliff, Barbara R. Lewis, Christopher Lovelock, Sue Birley, Jamie Anderson, Martin Kupp and John A. Quelch and has published in prestigious journals such as Journal of Product Innovation Management, Long Range Planning and Journal of World Business.

In The Last Decade

Sandra Vandermerwe

32 papers receiving 2.1k citations

Hit Papers

Servitization of business: Adding value by adding services 1988 2026 2000 2013 1988 500 1000 1.5k
What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the same subfield and year (this is the minimum needed to enter the top 1%, not the average within it), or reaches the top citation threshold in at least one of its specific research topics.

  1. Servitization of business: Adding value by adding services
    1988 1.6k citations Sandra Vandermerwe, J. Fernando Sánchez-Rada European Management Journal profile →

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Sandra Vandermerwe Switzerland 15 1.7k 889 844 466 409 33 2.3k
Ornella Benedettini United Kingdom 12 1.7k 1.0× 857 1.0× 679 0.8× 450 1.0× 375 0.9× 22 2.2k
Veronica Martinez United Kingdom 20 1.1k 0.7× 658 0.7× 1.0k 1.2× 1.0k 2.2× 473 1.2× 55 2.7k
Daniel Kindström Sweden 26 2.0k 1.2× 1.2k 1.3× 1.2k 1.4× 520 1.1× 539 1.3× 55 2.9k
Ivanka Visnjic Spain 16 1.6k 0.9× 744 0.8× 1.2k 1.5× 366 0.8× 438 1.1× 34 2.5k
Saara Brax Finland 18 1.3k 0.7× 739 0.8× 565 0.7× 455 1.0× 312 0.8× 31 1.7k
Marco Paiola Italy 17 1.0k 0.6× 462 0.5× 770 0.9× 347 0.7× 250 0.6× 27 1.8k
Scott E. Sampson United States 19 822 0.5× 635 0.7× 505 0.6× 477 1.0× 209 0.5× 40 1.8k
Rodrigo Rabetino Finland 25 1.1k 0.6× 618 0.7× 777 0.9× 212 0.5× 402 1.0× 48 1.8k
Keith Goffin United Kingdom 27 581 0.3× 431 0.5× 1.2k 1.4× 795 1.7× 461 1.1× 65 2.4k
Martin Spring United Kingdom 28 936 0.5× 628 0.7× 1.9k 2.3× 1.6k 3.5× 440 1.1× 55 3.3k

Countries citing papers authored by Sandra Vandermerwe

Since Specialization
Citations

This map shows the geographic impact of Sandra Vandermerwe's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Sandra Vandermerwe with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Sandra Vandermerwe more than expected).

Fields of papers citing papers by Sandra Vandermerwe

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Sandra Vandermerwe. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Sandra Vandermerwe. The network helps show where Sandra Vandermerwe may publish in the future.

Co-authorship network of co-authors of Sandra Vandermerwe

This figure shows the co-authorship network connecting the top 25 collaborators of Sandra Vandermerwe. A scholar is included among the top collaborators of Sandra Vandermerwe based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Sandra Vandermerwe. Sandra Vandermerwe is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Vandermerwe, Sandra, et al.. (2023). Servitization of business updated: Now, new, next. European Management Journal. 41(4). 479–487. 19 indexed citations
2.
Vandermerwe, Sandra. (1999). The electronic `go-between service provider': a new `middle' role taking centre stage. European Management Journal. 17(6). 598–608. 22 indexed citations
3.
Vandermerwe, Sandra. (1999). Customer Capitalism: Increasing Returns In New Market Spaces. 9 indexed citations
4.
Lovelock, Christopher, Sandra Vandermerwe, & Barbara R. Lewis. (1999). Services marketing : a European perspective. Medical Entomology and Zoology. 94 indexed citations
5.
Vandermerwe, Sandra. (1997). Increasing returns: Competing for customers in the global market. Journal of World Business. 32(4). 333–350. 11 indexed citations
6.
Vandermerwe, Sandra. (1996). Becoming a customer “owning” corporation. Long Range Planning. 29(6). 770–782. 33 indexed citations
7.
Vandermerwe, Sandra. (1996). New competitive spaces: Jointly investing in new customer logic. 31(4). 80–101. 5 indexed citations
8.
Vandermerwe, Sandra. (1995). The process of market-driven transformation. Long Range Planning. 28(2). 79–91. 14 indexed citations
9.
Quelch, John A., et al.. (1994). Cases in European marketing management. 2 indexed citations
10.
Vandermerwe, Sandra. (1994). Building seamless service structures: Some whys, whats, hows. European Management Journal. 12(3). 280–286. 3 indexed citations
11.
Vandermerwe, Sandra. (1993). From Tin Soldiers to Russian Dolls: Creating Added Value Through Services. Medical Entomology and Zoology. 37 indexed citations
12.
Vandermerwe, Sandra, et al.. (1991). Internal Services: Gaps in Needs/Performance and Prescriptions for Effectiveness. International Journal of Service Industry Management. 2(1). 50–60. 24 indexed citations
13.
Vandermerwe, Sandra & Michael D. Oliff. (1990). Customers drive corporations. Long Range Planning. 23(6). 10–16. 175 indexed citations
14.
Vandermerwe, Sandra. (1990). The market power is in the services: Because the value is in the results. European Management Journal. 8(4). 464–473. 19 indexed citations
15.
Vandermerwe, Sandra. (1990). Youth consumers: Growing pains. Business Horizons. 33(3). 30–36. 4 indexed citations
16.
Vandermerwe, Sandra, et al.. (1989). Making internal services market driven. Business Horizons. 32(6). 83–89. 21 indexed citations
17.
Vandermerwe, Sandra, et al.. (1988). Integrating computers and marketing management: A European overview. European Management Journal. 6(1). 10–15. 5 indexed citations
18.
Vandermerwe, Sandra & J. Fernando Sánchez-Rada. (1988). Servitization of business: Adding value by adding services. European Management Journal. 6(4). 314–324. 1650 indexed citations breakdown →
19.
Vandermerwe, Sandra. (1987). Diffusing New Ideas In‐House. Journal of Product Innovation Management. 4(4). 256–264. 5 indexed citations
20.
Vandermerwe, Sandra. (1976). The environment of South African business. 1 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

Explore authors with similar magnitude of impact

Breakdown of academic impact, for papers by Ornella Benedettini Breakdown of academic impact, for papers by Veronica Martinez Breakdown of academic impact, for papers by Daniel Kindström Breakdown of academic impact, for papers by Ivanka Visnjic Breakdown of academic impact, for papers by Saara Brax Breakdown of academic impact, for papers by Marco Paiola Breakdown of academic impact, for papers by Scott E. Sampson Breakdown of academic impact, for papers by Rodrigo Rabetino Breakdown of academic impact, for papers by Keith Goffin Breakdown of academic impact, for papers by Martin Spring
Rankless by CCL
2026