Sandra Gountas
- Sociology and Political Science top 10%
- Marketing top 5%
- Organizational Behavior and Human Resource Management top 5%
- Social Psychology
- Information Systems and Management top 10%
- Co-authors
- John GountasPiyush SharmaFelix MavondoMichael T. EwingJoseph CiorciariRobert A. ReevesGeoffrey N. SoutarLuyuan Zhang
- Topics
- Customer Service Quality and Loyalty (9 papers)Consumer Behavior in Brand Consumption and Identification (8 papers)Emotional Labor in Professions (7 papers)
- Cited by
- MarketingOrganizational Behavior and Human Resource ManagementInformation Systems and Management
- Partner nations
- AustraliaUnited StatesGreece
In The Last Decade
Sandra Gountas
21 papers receiving 434 citations
Peers
Comparison fields: 5 of 74
- Sociology and Political Science 224
- Marketing 209
- Organizational Behavior and Human Resource Management 159
- Social Psychology 81
- Information Systems and Management 45
Countries citing papers authored by Sandra Gountas
This map shows the geographic impact of Sandra Gountas's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Sandra Gountas with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Sandra Gountas more than expected).
Fields of papers citing papers by Sandra Gountas
This network shows the impact of papers produced by Sandra Gountas. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Sandra Gountas. The network helps show where Sandra Gountas may publish in the future.
Co-authorship network of co-authors of Sandra Gountas
This figure shows the co-authorship network connecting the top 25 collaborators of Sandra Gountas. A scholar is included among the top collaborators of Sandra Gountas based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Sandra Gountas. Sandra Gountas is excluded from the visualization to improve readability, since they are connected to all nodes in the network.
All Works
| # | Work | Indexed citations |
|---|---|---|
| 1 | 79 | |
| 2 | 36 | |
| 3 | 3 | |
| 4 | 11 | |
| 5 | 10 | |
| 6 | 5 | |
| 7 | 34 | |
| 8 | 29 | |
| 9 | 35 | |
| 10 | 3 | |
| 11 | 10 | |
| 12 | Motives of touring independent travellers | 1 |
| 13 | The employees’ perspective on customer orientation in the real estate industry | 1 |
| 14 | 8 | |
| 15 | 139 | |
| 16 | 44 | |
| 17 | Measuring the value of a 'real' smile in service providers' expressive display: evidence from the airline industry | 1 |
| 18 | THE SOFTER SIDE OF SERVICES: EXPLORING THE EFFECT OF SINCERITY AND EMOTIONAL CONTAGION ON SATISFACTION | 3 |
| 19 | 14 | |
| 20 | A new psychographic segmentation method using Jungian MBTI variables in the tourism industry. | 2 |
About Sandra Gountas
Sandra Gountas is a scholar working on Organizational Behavior and Human Resource Management, Marketing and Business and International Management, having authored 22 papers that have together received 471 indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (9 papers), Consumer Behavior in Brand Consumption and Identification (8 papers) and Emotional Labor in Professions (7 papers). The work is most often cited by research in Marketing (209 citations), Organizational Behavior and Human Resource Management (159 citations) and Information Systems and Management (45 citations). Sandra Gountas has collaborated with scholars based in Australia, United States and Greece. Frequent co-authors include John Gountas, Piyush Sharma, Felix Mavondo, Michael T. Ewing, Joseph Ciorciari, Robert A. Reeves, Geoffrey N. Soutar, Luyuan Zhang, Sara Dolničar and Martin S. Hagger. Their work appears in journals such as Journal of Business Research, Journal of Advanced Nursing and Psychology and Marketing.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.