Sandra Gountas

653 total citations
22 papers, 471 citations indexed

About

Sandra Gountas is a scholar working on Sociology and Political Science, Organizational Behavior and Human Resource Management and Marketing. According to data from OpenAlex, Sandra Gountas has authored 22 papers receiving a total of 471 indexed citations (citations by other indexed papers that have themselves been cited), including 16 papers in Sociology and Political Science, 11 papers in Organizational Behavior and Human Resource Management and 9 papers in Marketing. Recurrent topics in Sandra Gountas's work include Customer Service Quality and Loyalty (9 papers), Consumer Behavior in Brand Consumption and Identification (8 papers) and Emotional Labor in Professions (7 papers). Sandra Gountas is often cited by papers focused on Customer Service Quality and Loyalty (9 papers), Consumer Behavior in Brand Consumption and Identification (8 papers) and Emotional Labor in Professions (7 papers). Sandra Gountas collaborates with scholars based in Australia, United States and Greece. Sandra Gountas's co-authors include John Gountas, Piyush Sharma, Felix Mavondo, Michael T. Ewing, Joseph Ciorciari, Robert A. Reeves, Geoffrey N. Soutar, Luyuan Zhang, Sara Dolničar and Martin S. Hagger and has published in prestigious journals such as Journal of Business Research, Journal of Advanced Nursing and Psychology and Marketing.

In The Last Decade

Sandra Gountas

21 papers receiving 434 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Sandra Gountas Australia 11 224 209 159 81 45 22 471
Karen H. Smith United States 11 185 0.8× 257 1.2× 95 0.6× 76 0.9× 49 1.1× 18 529
Jennifer Christie Siemens United States 12 145 0.6× 181 0.9× 86 0.5× 43 0.5× 47 1.0× 20 426
Emily N. Garbinsky United States 11 249 1.1× 254 1.2× 76 0.5× 161 2.0× 37 0.8× 18 529
Jiajing Hu China 11 356 1.6× 239 1.1× 134 0.8× 96 1.2× 59 1.3× 28 577
Yongsoon Kang United States 6 333 1.5× 203 1.0× 98 0.6× 84 1.0× 86 1.9× 9 503
Jae Min Jung United States 12 253 1.1× 223 1.1× 120 0.8× 98 1.2× 61 1.4× 16 471
Val Larsen United States 8 112 0.5× 222 1.1× 100 0.6× 106 1.3× 34 0.8× 20 380
Rungpaka Amy Tiwsakul United Kingdom 7 250 1.1× 404 1.9× 114 0.7× 30 0.4× 33 0.7× 9 510
Harry A. Taute United States 12 287 1.3× 279 1.3× 128 0.8× 48 0.6× 30 0.7× 19 428
Juhi Gahlot Sarkar India 16 375 1.7× 458 2.2× 186 1.2× 55 0.7× 97 2.2× 39 627

Countries citing papers authored by Sandra Gountas

Since Specialization
Citations

This map shows the geographic impact of Sandra Gountas's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Sandra Gountas with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Sandra Gountas more than expected).

Fields of papers citing papers by Sandra Gountas

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Sandra Gountas. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Sandra Gountas. The network helps show where Sandra Gountas may publish in the future.

Co-authorship network of co-authors of Sandra Gountas

This figure shows the co-authorship network connecting the top 25 collaborators of Sandra Gountas. A scholar is included among the top collaborators of Sandra Gountas based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Sandra Gountas. Sandra Gountas is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Gountas, John, et al.. (2019). Celebrity influences on consumer decision making: new insights and research directions. Journal of Marketing Management. 35(13-14). 1159–1192. 79 indexed citations
2.
Gountas, John, Sandra Gountas, Joseph Ciorciari, & Piyush Sharma. (2019). Looking beyond traditional measures of advertising impact: Using neuroscientific methods to evaluate social marketing messages. Journal of Business Research. 105. 121–135. 36 indexed citations
3.
Chatzisarantis, Nikos L. D., Vassilis Barkoukis, Panagiotis Petridis, et al.. (2016). Prioritizing Intentions on the Margins: Effects of Marginally Higher Prioritization Strategies on Physical Activity Participation. Journal of Sport and Exercise Psychology. 38(4). 355–366. 3 indexed citations
4.
Gountas, Sandra, et al.. (2016). Western firms' successful and unsuccessful business models in China. Journal of Business Research. 69(10). 4150–4160. 11 indexed citations
5.
Gountas, Sandra & John Gountas. (2015). How the ‘warped’ relationships between nurses' emotions, attitudes, social support and perceived organizational conditions impact customer orientation. Journal of Advanced Nursing. 72(2). 283–293. 10 indexed citations
6.
Gountas, Sandra, et al.. (2014). An investigation of the EEG correlates associated with viewing alcohol and drug related behaviours on social media. International Journal of Psychophysiology. 94(2). 251–251. 5 indexed citations
7.
Gountas, Sandra, John Gountas, & Felix Mavondo. (2013). Exploring the associations between standards for service delivery (organisational culture), co-worker support, self-efficacy, job satisfaction and customer orientation in the real estate industry. Australian Journal of Management. 39(1). 107–126. 34 indexed citations
8.
Gountas, Sandra, John Gountas, Geoffrey N. Soutar, & Felix Mavondo. (2013). Delivering good service: personal resources, job satisfaction and nurses’ ‘customer’ (patient) orientation. Journal of Advanced Nursing. 70(7). 1553–1563. 29 indexed citations
9.
Gountas, John, et al.. (2012). Desire for Fame: Scale Development and Association with Personal Goals and Aspirations. Psychology and Marketing. 29(9). 680–689. 35 indexed citations
10.
Gountas, John, Sara Dolničar, & Sandra Gountas. (2011). Personality and Motivation Matter in Touring Holidays: A Preliminary Investigation Into Heterogeneity Among Touring Travelers. Tourism Analysis. 16(3). 329–342. 3 indexed citations
11.
Gountas, Sandra, Felix Mavondo, Michael T. Ewing, & John Gountas. (2011). Exploring the Effects of Perceived Service Provider Sincerity on Consumers' Emotional State and Satisfaction during Service Consumption. Tourism Analysis. 16(4). 393–403. 10 indexed citations
12.
Gountas, John & Sandra Gountas. (2010). Motives of touring independent travellers. eSpace (Curtin University). 1 indexed citations
13.
Gountas, John & Sandra Gountas. (2009). The employees’ perspective on customer orientation in the real estate industry. eSpace (Curtin University). 1 indexed citations
14.
Gountas, Sandra, et al.. (2007). Exploring consumers' responses to service providers' positive affective displays. International Journal of Culture Tourism and Hospitality Research. 1(1). 97–109. 8 indexed citations
15.
Gountas, John & Sandra Gountas. (2006). Personality orientations, emotional states, customer satisfaction, and intention to repurchase. Journal of Business Research. 60(1). 72–75. 139 indexed citations
16.
Gountas, Sandra, et al.. (2006). Testing airline passengers' responses to flight attendants' expressive displays: The effects of positive affect. Journal of Business Research. 60(1). 81–83. 44 indexed citations
17.
Gountas, Sandra & Michael T. Ewing. (2004). Measuring the value of a 'real' smile in service providers' expressive display: evidence from the airline industry. 1–7. 1 indexed citations
18.
Gountas, Sandra & Michael T. Ewing. (2003). THE SOFTER SIDE OF SERVICES: EXPLORING THE EFFECT OF SINCERITY AND EMOTIONAL CONTAGION ON SATISFACTION. 625–636. 3 indexed citations
19.
Gountas, Sandra & John Gountas. (2003). THE INFLUENCE OF CONSUMERS' EMOTIONS ON THEIR SERVICE PRODUCT EVALUATION. Tourism Analysis. 8(2). 125–128. 14 indexed citations
20.
Gountas, John & Sandra Gountas. (2001). A new psychographic segmentation method using Jungian MBTI variables in the tourism industry.. 215–229. 2 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

Explore authors with similar magnitude of impact

Breakdown of academic impact, for papers by Karen H. Smith Breakdown of academic impact, for papers by Jennifer Christie Siemens Breakdown of academic impact, for papers by Emily N. Garbinsky Breakdown of academic impact, for papers by Jiajing Hu Breakdown of academic impact, for papers by Yongsoon Kang Breakdown of academic impact, for papers by Jae Min Jung Breakdown of academic impact, for papers by Val Larsen Breakdown of academic impact, for papers by Rungpaka Amy Tiwsakul Breakdown of academic impact, for papers by Harry A. Taute Breakdown of academic impact, for papers by Juhi Gahlot Sarkar
Rankless by CCL
2026