Raija Järvinen

432 citations
15 papers · 288 indexed · h-index 8
Topics
Customer Service Quality and Loyalty (7 papers)Service and Product Innovation (5 papers)Technology Adoption and User Behaviour (4 papers)
Partner nations
Finland

In The Last Decade

Raija Järvinen

13 papers receiving 257 citations

Peers

Raija Järvinen
Comparison fields: 5 of 45
  • Organizational Behavior and Human Resource Management 141
  • Marketing 134
  • Strategy and Management 89
  • Sociology and Political Science 62
  • Information Systems and Management 50
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Citations per field
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Citations per year

Countries citing papers authored by Raija Järvinen

Since Specialization
Citations

This map shows the geographic impact of Raija Järvinen's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Raija Järvinen with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Raija Järvinen more than expected).

Fields of papers citing papers by Raija Järvinen

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Raija Järvinen. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Raija Järvinen. The network helps show where Raija Järvinen may publish in the future.

Co-authorship network of co-authors of Raija Järvinen

This figure shows the co-authorship network connecting the top 25 collaborators of Raija Järvinen. A scholar is included among the top collaborators of Raija Järvinen based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Raija Järvinen. Raija Järvinen is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

15 of 15 papers shown
#WorkIndexed citations
1 9
2
The Role of Service Characteristics in Service Innovations
6
3
Services, e-Services and e-Service Innovations - combination of theoretical and practical knowledge
4
4 1
5 90
6 20
7 27
8
Turvallisuus kaupan vetovoimatekijäksi?: kokonaisvaltaisen riskienhallinnan toteutuminen kauppakeskusympäristössä toimivissa liikkeissä
1
9 21
10
Uhkaavatko asiakkaat?: kaupan henkilökunnan näkemyksiä turvallisuusuhkista
1
11
Kuluttajien käsityksiä riskeistä, niiden hallinnasta ja sähköisestä vakuuttamisesta
0
12 1
13 19
14 10
15 78

About Raija Järvinen

Raija Järvinen is a scholar working on Marketing, Organizational Behavior and Human Resource Management and Information Systems and Management, having authored 15 papers that have together received 288 indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (7 papers), Service and Product Innovation (5 papers) and Technology Adoption and User Behaviour (4 papers). The work is most often cited by research in Marketing (134 citations), Organizational Behavior and Human Resource Management (141 citations) and Information Systems and Management (50 citations). Raija Järvinen has collaborated with scholars based in Finland. Frequent co-authors include Uolevi Lehtinen, Kati Suomi and Mikko Ruohonen. Their work appears in journals such as European Journal of Marketing, Journal of Retailing and Consumer Services and International Journal of Service Industry Management.

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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