Mohammed Rafiq

4.5k total citations
39 papers, 3.0k citations indexed

About

Mohammed Rafiq is a scholar working on Organizational Behavior and Human Resource Management, Marketing and Strategy and Management. According to data from OpenAlex, Mohammed Rafiq has authored 39 papers receiving a total of 3.0k indexed citations (citations by other indexed papers that have themselves been cited), including 18 papers in Organizational Behavior and Human Resource Management, 15 papers in Marketing and 12 papers in Strategy and Management. Recurrent topics in Mohammed Rafiq's work include Customer Service Quality and Loyalty (15 papers), Consumer Retail Behavior Studies (12 papers) and Innovation and Knowledge Management (8 papers). Mohammed Rafiq is often cited by papers focused on Customer Service Quality and Loyalty (15 papers), Consumer Retail Behavior Studies (12 papers) and Innovation and Knowledge Management (8 papers). Mohammed Rafiq collaborates with scholars based in United Kingdom, Malaysia and United States. Mohammed Rafiq's co-authors include Pervaiz K. Ahmed, Catherine L. Wang, Norizan Mat Saad, Heather Fulford, Malcolm Kirkup, Xiao-Ming Lu, Harlina Suzana Jaafar, Gregory S. Amacher, William F. Hyde and Richard Collins and has published in prestigious journals such as World Development, European Journal of Marketing and Journal of Services Marketing.

In The Last Decade

Mohammed Rafiq

37 papers receiving 2.5k citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Mohammed Rafiq United Kingdom 21 1.7k 1.3k 953 592 372 39 3.0k
Daryl McKee United States 13 1.6k 1.0× 1.2k 0.9× 739 0.8× 610 1.0× 309 0.8× 27 2.9k
María Leticia Santos Vijande Spain 30 1.1k 0.7× 1.7k 1.3× 912 1.0× 708 1.2× 435 1.2× 97 3.3k
Nikolaos Tzokas United Kingdom 27 880 0.5× 1.1k 0.8× 668 0.7× 385 0.7× 312 0.8× 55 2.1k
Aino Halinen Finland 26 1.6k 1.0× 2.3k 1.8× 1.3k 1.3× 785 1.3× 511 1.4× 39 3.8k
Graham Hooley United Kingdom 28 1.3k 0.8× 2.1k 1.7× 1.1k 1.1× 564 1.0× 433 1.2× 84 3.6k
Cemal Zehir Türkiye 27 1.0k 0.6× 1.0k 0.8× 829 0.9× 653 1.1× 318 0.9× 134 2.9k
Bryan A. Lukas Australia 23 951 0.6× 1.4k 1.1× 1.3k 1.3× 821 1.4× 414 1.1× 41 3.1k
Gordon E. Greenley United Kingdom 28 1.6k 1.0× 2.3k 1.8× 1.1k 1.2× 537 0.9× 589 1.6× 73 3.8k
Chekitan S. Dev United States 26 1.3k 0.8× 1.5k 1.2× 1.2k 1.3× 1.1k 1.9× 267 0.7× 83 3.5k
Dionysis Skarmeas Greece 22 869 0.5× 1.7k 1.4× 1.2k 1.3× 945 1.6× 349 0.9× 25 3.2k

Countries citing papers authored by Mohammed Rafiq

Since Specialization
Citations

This map shows the geographic impact of Mohammed Rafiq's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Mohammed Rafiq with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Mohammed Rafiq more than expected).

Fields of papers citing papers by Mohammed Rafiq

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Mohammed Rafiq. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Mohammed Rafiq. The network helps show where Mohammed Rafiq may publish in the future.

Co-authorship network of co-authors of Mohammed Rafiq

This figure shows the co-authorship network connecting the top 25 collaborators of Mohammed Rafiq. A scholar is included among the top collaborators of Mohammed Rafiq based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Mohammed Rafiq. Mohammed Rafiq is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Rafiq, Mohammed, et al.. (2017). The customer experience of town centres. Loughborough University Institutional Repository (Loughborough University). 9 indexed citations
2.
3.
Wang, Catherine L., et al.. (2014). Entrepreneurial preparedness: an exploratory case study of Chinese private enterprises. International Journal of Entrepreneurial Behaviour & Research. 20(4). 351–374. 6 indexed citations
4.
Wang, Catherine L. & Mohammed Rafiq. (2012). Ambidextrous Organizational Culture, Contextual Ambidexterity and New Product Innovation: A Comparative Study of UK and Chinese High‐tech Firms. British Journal of Management. 25(1). 58–76. 238 indexed citations
5.
Rafiq, Mohammed, Heather Fulford, & Xiao-Ming Lu. (2012). Building customer loyalty in online retailing: The role of relationship quality. Journal of Marketing Management. 29(3-4). 494–517. 112 indexed citations
6.
Rafiq, Mohammed, Xiao-Ming Lu, & Heather Fulford. (2011). Measuring Internet retail service quality using E-S-QUAL. Journal of Marketing Management. 28(9-10). 1159–1173. 55 indexed citations
7.
Wang, Catherine L. & Mohammed Rafiq. (2009). Organizational diversity and shared vision. European Journal of Innovation Management. 12(1). 86–101. 67 indexed citations
8.
Wang, Catherine L., Pervaiz K. Ahmed, & Mohammed Rafiq. (2008). Knowledge management orientation: construct development and empirical validation. European Journal of Information Systems. 17(3). 219–235. 80 indexed citations
9.
Jaafar, Harlina Suzana & Mohammed Rafiq. (2005). Logistics Service Quality and Commitment in Third Party Logistics. 9(1). 65–79. 1 indexed citations
10.
Rafiq, Mohammed & Heather Fulford. (2005). Loyalty transfer from offline to online stores in the UK grocery industry. International Journal of Retail & Distribution Management. 33(6). 444–460. 43 indexed citations
11.
Rafiq, Mohammed, et al.. (2004). Principles of retail management. University of Huddersfield Repository (University of Huddersfield). 16 indexed citations
12.
Saad, Norizan Mat, Pervaiz K. Ahmed, & Mohammed Rafiq. (2002). INTERNAL MARKETING: USING MARKETING-LIKE APPROACHES TO BUILD BUSINESS COMPETENCIES AND IMPROVE PERFORMANCE IN LARGE MALAYSIAN CORPORATIONS. 11 indexed citations
13.
Rafiq, Mohammed & Pervaiz K. Ahmed. (2000). Advances in the internal marketing concept: definition, synthesis and extension. Journal of Services Marketing. 14(6). 449–462. 434 indexed citations
14.
Rafiq, Mohammed & Pervaiz K. Ahmed. (1998). A customer‐oriented framework for empowering service employees. Journal of Services Marketing. 12(5). 379–396. 95 indexed citations
15.
Ahmed, Pervaiz K. & Mohammed Rafiq. (1998). Integrated benchmarking: a holistic examination of select techniques for benchmarking analysis. 5(3). 225–242. 93 indexed citations
16.
Rafiq, Mohammed, et al.. (1996). Marketing implementation in the UK engineering industry. 2(4). 13–35. 2 indexed citations
17.
Kirkup, Malcolm & Mohammed Rafiq. (1994). Tenancy development in new shopping centres: implications for developers and retailers. The International Review of Retail Distribution and Consumer Research. 4(3). 345–360. 9 indexed citations
18.
Kirkup, Malcolm & Mohammed Rafiq. (1994). Tenancy Development in New Shopping Centres: Implications for Developers and Retailers. The International Review of Retail Distribution and Consumer Research. 4(1). 17–32. 11 indexed citations
19.
Rafiq, Mohammed & Pervaiz K. Ahmed. (1993). The scope of internal marketing: Defining the boundary between marketing and human resource management. Journal of Marketing Management. 9(3). 219–232. 253 indexed citations
20.
Ahmed, Pervaiz K. & Mohammed Rafiq. (1992). Implanting competitive strategy: A contingency approach. Journal of Marketing Management. 8(1). 49–67. 7 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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