Mary C. Lacity

12.8k citations
167 papers · 7.5k indexed · 3 hit papers · h-index 40

Impact in

    • Outsourcing and Supply Chain Management
    • ERP Systems Implementation and Impact
    • Information Technology Governance and Strategy
    • Innovation and Knowledge Management
    • Public Procurement and Policy

Papers in

Mary C. Lacity

162 papers receiving 6.6k citations

Hit Papers

A review of the IT outsourcing literature: Insights for practice 2009 · 416 citations
4161998202620072016250500750

Peers

Mary C. Lacity
Comparison fields: 5 of 127
  • Management Information Systems 5.2k
  • Strategy and Management 2.7k
  • Information Systems and Management 1.1k
  • Organizational Behavior and Human Resource Management 1.0k
  • Marketing 725
Replace Leslie P. Willcocks with:
Leslie P. Willcocks United Kingdom
Peter Weill United States
William J. Kettinger United States
Sunil Mithas United States
Tridas Mukhopadhyay United States
Robert J. Kauffman United States
Eric K. Clemons United States
Kevin Zhu United States
V. Sambamurthy United States
Lorin M. Hitt United States
Mary C. Lacity relative to Leslie P. Willcocks United Kingdom Leslie P. Willcocks's profile →
Citations per field
00.5×1.5×
Leslie P. Willcocks · 1×
Citations per year

Countries citing papers authored by Mary C. Lacity

Since Specialization
Citations

This map shows the geographic impact of Mary C. Lacity's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Mary C. Lacity with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Mary C. Lacity more than expected).

Fields of papers citing papers by Mary C. Lacity

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Mary C. Lacity. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Mary C. Lacity. The network helps show where Mary C. Lacity may publish in the future.

Co-authors

The 25 scholars most cited alongside Mary C. Lacity, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.

Border = papers with Mary C. Lacity Line = papers co-authored together Mary C. Lacity links everyone, so they are left out of the graph.

All Works

20 of 20 papers shown
#Work
1 20248
2 20231
3 20221
4
Becoming Strategic with Intelligent Automation
20215
5 202163
6
Special Issue Editorial:Delivering Business Value throughEnterprise Blockchain Applications
20196
7
Robotic process and cognitive automation: the next phase
201827
8
Robotic process automation and risk mitigation: the definitive guide
201721
9
Nine Practices for Best-in-Class BPO Performance
20142
10
THE ROLE OF SERVICE AGENT , SERVICE QUALITY , AND USER SATISFACTION IN SELF -SERVICE TECHNOLOGY
20137
11 200952
12
Outsourcing information systems: perspectives, practices, globalisation
20091
13
Application Service Provision: Risk Assessment and Mitigation
200836
14 200828
15
Proven Practices for Effectively Offshoring IT Work
2006139
16 2005156
17
Global IT outsourcing: search for business advantage
200130
18
El valor de la contratación selectiva de la tecnología de la información
19970
19
The Value of Selective IT Sourcing
1996388
20
IT outsoursing in Europe and the USA: Assessment issues.
19952

About Mary C. Lacity

Mary C. Lacity is a scholar working on Management Information Systems, Strategy and Management, Marketing, Information Systems and Management and Organizational Behavior and Human Resource Management, having authored 167 papers that have together received 7.5k indexed citations. Recurring topics across this work include Outsourcing and Supply Chain Management (85 papers), ERP Systems Implementation and Impact (13 papers), Blockchain Technology Applications and Security (12 papers), Customer Service Quality and Loyalty (11 papers), Innovation and Knowledge Management (11 papers), Information Technology Governance and Strategy (11 papers), Public Procurement and Policy (10 papers) and Information Systems Theories and Implementation (10 papers). The work is most often cited by research in Management Information Systems (5.2k citations), Strategy and Management (2.7k citations), Information Systems and Management (1.1k citations), Organizational Behavior and Human Resource Management (1.0k citations) and Marketing (725 citations). Mary C. Lacity has collaborated with scholars based in United States, United Kingdom and Austria. Frequent co-authors include Leslie P. Willcocks, Joseph Rottman, Shaji A. Khan, Anand Jeyaraj, David Feeny, Rudy Hirschheim, Aihua Yan, Marius A. Janson, Andrew Craig and G. Fitzgerald. Their work appears in journals such as Journal of the Association for Information Systems, Journal of Information Technology, The Journal of Strategic Information Systems, MIS Quarterly Executive and Computer.

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

Explore authors with similar magnitude of impact

Rankless by CCL
2026