Leroy Robinson

585 total citations
13 papers, 446 citations indexed

About

Leroy Robinson is a scholar working on Organizational Behavior and Human Resource Management, Sociology and Political Science and Marketing. According to data from OpenAlex, Leroy Robinson has authored 13 papers receiving a total of 446 indexed citations (citations by other indexed papers that have themselves been cited), including 7 papers in Organizational Behavior and Human Resource Management, 5 papers in Sociology and Political Science and 4 papers in Marketing. Recurrent topics in Leroy Robinson's work include Customer Service Quality and Loyalty (7 papers), Technology Adoption and User Behaviour (4 papers) and Digital Marketing and Social Media (4 papers). Leroy Robinson is often cited by papers focused on Customer Service Quality and Loyalty (7 papers), Technology Adoption and User Behaviour (4 papers) and Digital Marketing and Social Media (4 papers). Leroy Robinson collaborates with scholars based in United States. Leroy Robinson's co-authors include Greg W. Marshall, Miriam B. Stamps, Felicia G. Lassk, William C. Moncrief, Kathleen M. Williamson and Lee Revere and has published in prestigious journals such as Journal of Business Research, Industrial Marketing Management and Journal of Services Marketing.

In The Last Decade

Leroy Robinson

12 papers receiving 387 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
Leroy Robinson United States	8	227	205	168	120	63	13	446
Shmuel Stashevsky Israel	8	197 0.9×	197 1.0×	219 1.3×	144 1.2×	90 1.4×	9	524
Kelley O’Reilly United States	9	133 0.6×	116 0.6×	230 1.4×	151 1.3×	63 1.0×	21	434
Min-Jhih Cheng Taiwan	8	106 0.5×	220 1.1×	199 1.2×	98 0.8×	50 0.8×	9	453
K. Damon Aiken United States	9	116 0.5×	128 0.6×	266 1.6×	130 1.1×	49 0.8×	28	428
Fadi Abdel Muniem Abdel Fattah Oman	14	110 0.5×	120 0.6×	182 1.1×	149 1.2×	77 1.2×	28	472
Rebecca Dingus United States	6	227 1.0×	255 1.2×	394 2.3×	174 1.4×	97 1.5×	20	630
Donna Weaver McCloskey United States	10	135 0.6×	216 1.1×	304 1.8×	112 0.9×	24 0.4×	18	522
Siva Muthaly Australia	12	242 1.1×	168 0.8×	300 1.8×	297 2.5×	73 1.2×	36	555
Ronald Jelinek United States	7	231 1.0×	174 0.8×	124 0.7×	96 0.8×	79 1.3×	16	384
Abdel Monim Shaltoni Saudi Arabia	9	72 0.3×	142 0.7×	192 1.1×	123 1.0×	53 0.8×	15	444

Countries citing papers authored by Leroy Robinson

Since Specialization

Citations

This map shows the geographic impact of Leroy Robinson's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Leroy Robinson with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Leroy Robinson more than expected).

Fields of papers citing papers by Leroy Robinson

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Leroy Robinson. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Leroy Robinson. The network helps show where Leroy Robinson may publish in the future.

Co-authorship network of co-authors of Leroy Robinson

This figure shows the co-authorship network connecting the top 25 collaborators of Leroy Robinson. A scholar is included among the top collaborators of Leroy Robinson based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Leroy Robinson. Leroy Robinson is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

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13 of 13 papers shown

Robinson, Leroy. (2025). Exploring Determinants of Online Learning Acceptance: The Role of Readiness, Peer Support, and Instructional Support. The Electronic Journal of e-Learning. 23(2). 130–142.

Robinson, Leroy. (2024). Leveraging Technical Support Services to Achieve Student Outcomes in Online Learning. 31(2). 1–20. 1 indexed citations

Robinson, Leroy. (2023). Examining the antecedents of market mavenism in higher education. Journal of Marketing for HIGHER EDUCATION. 35(2). 384–397. 1 indexed citations

Robinson, Leroy. (2016). Embracing online education: exploring options for success. Journal of Marketing for HIGHER EDUCATION. 27(1). 99–111. 19 indexed citations

Robinson, Leroy. (2014). Marketing Dynamism & Sustainability: Things Change, Things Stay the Same…. DIAL (Catholic University of Leuven). 3 indexed citations

Robinson, Leroy & Kathleen M. Williamson. (2014). Organizational Service Orientation: A Short-Form Version of the SERV*OR Scale. Services Marketing Quarterly. 35(2). 155–172. 6 indexed citations

Robinson, Leroy, et al.. (2011). Implementing service recovery through customer relationship management: identifying the antecedents. Journal of Services Marketing. 25(2). 90–100. 40 indexed citations

Revere, Lee, et al.. (2010). How Healthcare Organizations Use the Internet to Market Quality Achievements. Journal of Healthcare Management. 55(1). 39–50. 15 indexed citations

Robinson, Leroy. (2006). Moving beyond Adoption: Exploring the Determinants of Student Intention to Use Technology. Marketing Education Review. 16(2). 79–88. 37 indexed citations

10.

Robinson, Leroy, Greg W. Marshall, & Miriam B. Stamps. (2005). An empirical investigation of technology acceptance in a field sales force setting. Industrial Marketing Management. 34(4). 407–415. 63 indexed citations

11.

Robinson, Leroy, Greg W. Marshall, & Miriam B. Stamps. (2005). Sales force use of technology: antecedents to technology acceptance. Journal of Business Research. 58(12). 1623–1631. 156 indexed citations

12.

Robinson, Leroy, et al.. (2002). Marketing’s role in the knowledge economy. Journal of Business and Industrial Marketing. 17(2/3). 204–214. 12 indexed citations

13.

Robinson, Leroy, Greg W. Marshall, William C. Moncrief, & Felicia G. Lassk. (2002). Toward a Shortened Measure of Adaptive Selling. Journal of Personal Selling and Sales Management. 22(2). 111–118. 93 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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