Knut Kvale
Impact in
- Marketing top 2%
- Service and Product Innovation
- Consumer Retail Behavior Studies
- Consumer Behavior in Brand Consumption and Identification
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- Customer Service Quality and Loyalty
Papers in ⓘ
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- Natural Language Processing Techniques 5
- Speech and dialogue systems 4
- Speech Recognition and Synthesis 3
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- Customer Service Quality and Loyalty 8
- Co-authors
- Asbjørn Følstad (9 shared papers)Ragnhild Halvorsrud (3 shared papers)Annita Fjuk (3 shared papers)Per E. Pedersen (2 shared papers)Simon Clatworthy (1 shared paper)Adrian Fourcin (2 shared papers)Mark Huckvale (2 shared papers)Isabel Trancoso (2 shared papers)
- Journals
- Journal of Service Theory and Practice (2 papers)Interacting with Computers (1 paper)Academy of Management Learning and Education (1 paper)Language Resources and Evaluation (1 paper)Journal of Service Research (1 paper)
- Partner nations
- NorwayGermanyNetherlands
In The Last Decade
Knut Kvale
22 papers receiving 596 citations
Peers
Comparison fields: 5 of 90
- Marketing 329
- Organizational Behavior and Human Resource Management 212
- Human-Computer Interaction 53
- Management of Technology and Innovation 64
- Information Systems and Management 40
Countries citing papers authored by Knut Kvale
This map shows the geographic impact of Knut Kvale's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Knut Kvale with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Knut Kvale more than expected).
Fields of papers citing papers by Knut Kvale
This network shows the impact of papers produced by Knut Kvale. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Knut Kvale. The network helps show where Knut Kvale may publish in the future.
Co-authors
The 25 scholars most cited alongside Knut Kvale, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
Showing the 20 most-cited of 24 papers — load more, or switch the sort, to bring in the rest.
| # | Work | ||
|---|---|---|---|
| 1 | 2018 | 207 | |
| 2 | 2016 | 162 | |
| 3 | EUROM-A Spoken Language Resource for the EU | 1995 | 72 |
| 4 | 2017 | 64 | |
| 5 | 2018 | 52 | |
| 6 | 1995 | 30 | |
| 7 | 2018 | 11 | |
| 8 | Customer journey measures - State of the art research and best practices | 2013 | 10 |
| 9 | The MUST guide to Paris: Implementation and expert evaluation of a multimodal tourist guide to Paris | 2002 | 7 |
| 10 | 1990 | 5 | |
| 11 | 2014 | 4 | |
| 12 | KUNSTI - Knowledge Generation for Norwegian Language Technology | 2006 | 3 |
| 13 | 2005 | 3 | |
| 14 | Implementing and evaluating a multimodal and multilingual tourist guide | 2002 | 3 |
| 15 | 2015 | 3 | |
| 16 | 2018 | 2 | |
| 17 | 2014 | 2 | |
| 18 | 1994 | 2 | |
| 19 | 2016 | 1 | |
| 20 | Implementing and evaluating a multimodal tourist guide | 2002 | 1 |
About Knut Kvale
Knut Kvale is a scholar working on Artificial Intelligence, Organizational Behavior and Human Resource Management, Marketing, Strategy and Management and Experimental and Cognitive Psychology, having authored 24 papers that have together received 646 indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (8 papers), Service and Product Innovation (6 papers), Natural Language Processing Techniques (5 papers), Consumer Retail Behavior Studies (4 papers), Speech and dialogue systems (4 papers), Speech Recognition and Synthesis (3 papers), Phonetics and Phonology Research (2 papers) and Usability and User Interface Design (2 papers). The work is most often cited by research in Marketing (329 citations), Organizational Behavior and Human Resource Management (212 citations), Human-Computer Interaction (53 citations), Management of Technology and Innovation (64 citations) and Information Systems and Management (40 citations). Knut Kvale has collaborated with scholars based in Norway, Germany and Netherlands. Frequent co-authors include Asbjørn Følstad, Ragnhild Halvorsrud, Annita Fjuk, Per E. Pedersen, Simon Clatworthy, Adrian Fourcin, Mark Huckvale, Isabel Trancoso, Björn Granström and Lori Lamel. Their work appears in journals such as Journal of Service Theory and Practice, Interacting with Computers, Academy of Management Learning and Education, Language Resources and Evaluation and Journal of Service Research.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.