Julie Robson

551 total citations
22 papers, 354 citations indexed

About

Julie Robson is a scholar working on Organizational Behavior and Human Resource Management, Strategy and Management and Sociology and Political Science. According to data from OpenAlex, Julie Robson has authored 22 papers receiving a total of 354 indexed citations (citations by other indexed papers that have themselves been cited), including 11 papers in Organizational Behavior and Human Resource Management, 6 papers in Strategy and Management and 5 papers in Sociology and Political Science. Recurrent topics in Julie Robson's work include Customer Service Quality and Loyalty (9 papers), Islamic Finance and Banking Studies (4 papers) and Innovation and Knowledge Management (3 papers). Julie Robson is often cited by papers focused on Customer Service Quality and Loyalty (9 papers), Islamic Finance and Banking Studies (4 papers) and Innovation and Knowledge Management (3 papers). Julie Robson collaborates with scholars based in United Kingdom, South Africa and Australia. Julie Robson's co-authors include Jillian Dawes Farquhar, Jeffery Bray, Janet Mackenzie Beck, Hans van der Heijden, Jason Sit, James Farquhar, Juliet Memery, Elvira Bolat, Hamida Skandrani and Danielle Brady and has published in prestigious journals such as Journal of Business Research, Industrial Marketing Management and European Journal of Marketing.

In The Last Decade

Julie Robson

20 papers receiving 329 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Julie Robson United Kingdom 10 122 112 104 80 59 22 354
Reza Ashari Nasution Indonesia 11 138 1.1× 153 1.4× 86 0.8× 68 0.8× 40 0.7× 49 425
Leslier Valenzuela Chile 6 105 0.9× 82 0.7× 98 0.9× 104 1.3× 25 0.4× 9 338
Mónica Santana Spain 9 78 0.6× 73 0.7× 94 0.9× 109 1.4× 42 0.7× 17 379
Mohammad Iqbal Indonesia 11 72 0.6× 126 1.1× 58 0.6× 63 0.8× 95 1.6× 92 458
Canon Tong Australia 10 101 0.8× 82 0.7× 126 1.2× 145 1.8× 26 0.4× 35 393
Harshleen Kaur Duggal India 5 118 1.0× 96 0.9× 46 0.4× 60 0.8× 25 0.4× 8 368
Sri Bramantoro Abdinagoro Indonesia 9 85 0.7× 156 1.4× 79 0.8× 58 0.7× 25 0.4× 57 375
Rohail Ashraf Saudi Arabia 7 138 1.1× 127 1.1× 59 0.6× 69 0.9× 22 0.4× 9 345
Nadeem Khalid Kazakhstan 13 132 1.1× 101 0.9× 94 0.9× 67 0.8× 35 0.6× 21 423
Sri Gunawan Indonesia 10 140 1.1× 218 1.9× 68 0.7× 55 0.7× 51 0.9× 37 433

Countries citing papers authored by Julie Robson

Since Specialization
Citations

This map shows the geographic impact of Julie Robson's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Julie Robson with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Julie Robson more than expected).

Fields of papers citing papers by Julie Robson

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Julie Robson. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Julie Robson. The network helps show where Julie Robson may publish in the future.

Co-authorship network of co-authors of Julie Robson

This figure shows the co-authorship network connecting the top 25 collaborators of Julie Robson. A scholar is included among the top collaborators of Julie Robson based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Julie Robson. Julie Robson is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Skandrani, Hamida, et al.. (2021). Repairing political trust in Tunisia. Qualitative Market Research An International Journal. 24(4). 497–520. 4 indexed citations
2.
Robson, Julie & Jillian Dawes Farquhar. (2021). Recovering the corporate brand: lessons from an industry crisis. European Journal of Marketing. 55(7). 1954–1978. 22 indexed citations
3.
Farquhar, Jillian Dawes, et al.. (2020). Triangulation in industrial qualitative case study research: Widening the scope. Industrial Marketing Management. 87. 160–170. 130 indexed citations
4.
Robson, Julie, et al.. (2020). The Intellectual Property Implications of the Development of Industrial 3D Printing. Bournemouth University Research Online (Bournemouth University). 3 indexed citations
5.
Bolat, Elvira, et al.. (2020). Service brand rehab: diagnosing trust repair mechanisms. Qualitative Market Research An International Journal. 23(4). 725–746. 4 indexed citations
6.
Robson, Julie, et al.. (2020). Revisiting the mediating effect of normative commitment in B2B bank relationships in Nigeria. International Journal of Bank Marketing. 38(5). 1159–1175. 7 indexed citations
7.
Memery, Juliet, et al.. (2019). Conceptualising a Multi-level Integrative Model for Trust Repair. Bournemouth University Research Online (Bournemouth University). 1 indexed citations
8.
Bray, Jeffery, et al.. (2019). The influence of national culture and industry structure on grocery retail customer loyalty. Journal of Retailing and Consumer Services. 54. 102013–102013. 31 indexed citations
9.
Robson, Julie, et al.. (2017). Working up a debt: students as vulnerable consumers. Journal of Marketing for HIGHER EDUCATION. 27(2). 274–289. 7 indexed citations
10.
Robson, Julie & James Farquhar. (2017). Recovering the corporate brand through stakeholder co-creation.. Bournemouth University Research Online (Bournemouth University). 1 indexed citations
11.
Robson, Julie, et al.. (2017). The importance of service quality in British Muslim’s choice of an Islamic or non-Islamic bank account. Journal of Financial Services Marketing. 22(2). 54–63. 13 indexed citations
12.
Farquhar, Jillian Dawes & Julie Robson. (2016). Selective demarketing. Marketing Theory. 17(2). 165–182. 26 indexed citations
13.
Robson, Julie, et al.. (2016). Understanding the strain of inter-personal relationships on employees. Journal of Business and Industrial Marketing. 31(8). 995–1003. 9 indexed citations
14.
Robson, Julie. (2015). Academy of Marketing conference 2014 – marketing dimensions: people, places and spaces. Journal of Marketing Management. 31(9-10). 915–917. 1 indexed citations
15.
Robson, Julie & Hans van der Heijden. (2015). Senior management perceptions of aspirational groups: A study of the UK general insurance market. Journal of Business Research. 69(8). 2731–2738. 1 indexed citations
16.
Robson, Julie, et al.. (2015). Consumer trust and confidence in the compliance of Islamic banks. Journal of Financial Services Marketing. 20(2). 133–144. 40 indexed citations
17.
Bolat, Elvira, Lukman Aroean, & Julie Robson. (2012). Exploring the mobile technology deployment process in a creative B2B service industry. Bournemouth University Research Online (Bournemouth University). 1 indexed citations
18.
Robson, Julie, et al.. (2010). From Practice to the Page: Multi-disciplinary Understandings of the Written Component of Practice-led Studies. 188. 2 indexed citations
19.
Robson, Julie & Janet Mackenzie Beck. (1999). Hearing smiles - Perceptual, acoustic and production aspects of labial spreading.. Queen Margaret University Publications Repository (Queen Margaret University). 17 indexed citations
20.
Robson, Julie. (1993). Soaring to new heights. Managing Service Quality. 3(2). 465–468. 1 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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