Chiara Rossato

502 total citations
25 papers, 337 citations indexed

About

Chiara Rossato is a scholar working on Marketing, Organizational Behavior and Human Resource Management and Strategy and Management. According to data from OpenAlex, Chiara Rossato has authored 25 papers receiving a total of 337 indexed citations (citations by other indexed papers that have themselves been cited), including 12 papers in Marketing, 11 papers in Organizational Behavior and Human Resource Management and 6 papers in Strategy and Management. Recurrent topics in Chiara Rossato's work include Customer Service Quality and Loyalty (6 papers), Management, Economics, and Public Policy (5 papers) and Consumer Behavior in Brand Consumption and Identification (3 papers). Chiara Rossato is often cited by papers focused on Customer Service Quality and Loyalty (6 papers), Management, Economics, and Public Policy (5 papers) and Consumer Behavior in Brand Consumption and Identification (3 papers). Chiara Rossato collaborates with scholars based in Italy, Spain and Belarus. Chiara Rossato's co-authors include Paola Castellani, Claudio Baccarani, Massimiliano Vesci, Fabio Cassia, Andrea Chiarini, Alfonso Vargas Sánchez, Angelo Bonfanti, Vania Vigolo, Marta Maria Ugolini and Nicola Cobelli and has published in prestigious journals such as International Journal of Contemporary Hospitality Management, British Food Journal and Total Quality Management & Business Excellence.

In The Last Decade

Chiara Rossato

19 papers receiving 309 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Chiara Rossato Italy 11 114 95 85 66 38 25 337
Paola Castellani Italy 10 124 1.1× 87 0.9× 91 1.1× 62 0.9× 49 1.3× 35 356
Julie Robson United Kingdom 10 112 1.0× 122 1.3× 80 0.9× 104 1.6× 38 1.0× 22 354
Raphaël Lissillour France 13 64 0.6× 61 0.6× 120 1.4× 80 1.2× 59 1.6× 44 397
Alexandra Zbuchea Romania 11 82 0.7× 87 0.9× 123 1.4× 75 1.1× 21 0.6× 56 370
David Nickell United States 9 98 0.9× 161 1.7× 90 1.1× 99 1.5× 28 0.7× 16 335
João Pedro Almeida Couto Portugal 11 122 1.1× 65 0.7× 82 1.0× 64 1.0× 17 0.4× 39 330
Md Sazzad Hossain Saudi Arabia 10 105 0.9× 146 1.5× 98 1.2× 99 1.5× 23 0.6× 31 367
Laura Ruiz France 8 99 0.9× 65 0.7× 117 1.4× 69 1.0× 79 2.1× 11 337
Jeffrey Y. Kim United States 6 81 0.7× 74 0.8× 149 1.8× 60 0.9× 28 0.7× 8 365

Countries citing papers authored by Chiara Rossato

Since Specialization
Citations

This map shows the geographic impact of Chiara Rossato's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Chiara Rossato with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Chiara Rossato more than expected).

Fields of papers citing papers by Chiara Rossato

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Chiara Rossato. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Chiara Rossato. The network helps show where Chiara Rossato may publish in the future.

Co-authorship network of co-authors of Chiara Rossato

This figure shows the co-authorship network connecting the top 25 collaborators of Chiara Rossato. A scholar is included among the top collaborators of Chiara Rossato based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Chiara Rossato. Chiara Rossato is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Bonfanti, Angelo, et al.. (2025). Designing customer experiential satisfaction between people- and technology-driven services: empirical evidence from upscale restaurants. International Journal of Contemporary Hospitality Management. 37(8). 2855–2874. 1 indexed citations
2.
Castellani, Paola, et al.. (2023). Partner selection strategies of SMEs for reaching the Sustainable Development Goals. Review of Managerial Science. 18(5). 1317–1352. 25 indexed citations
3.
Bonfanti, Angelo, Chiara Rossato, Vania Vigolo, & Alfonso Vargas Sánchez. (2023). Improving online food ordering and delivery service quality by managing customer expectations: evidence from Italy. British Food Journal. 125(13). 164–182. 23 indexed citations
4.
Vesci, Massimiliano, et al.. (2020). The mediating role of visitor satisfaction in the relationship between museum experience and word of mouth: evidence from Italy. The TQM Journal. 33(1). 141–162. 41 indexed citations
5.
Vesci, Massimiliano, et al.. (2020). The role of the museumscape on positive word of mouth: examining Italian museums. The TQM Journal. 36(7). 1823–1844. 18 indexed citations
6.
Rossato, Chiara & Paola Castellani. (2020). The contribution of digitalisation to business longevity from a competitiveness perspective. The TQM Journal. 32(4). 617–645. 38 indexed citations
7.
Castellani, Paola, et al.. (2019). Applying the “servicescape theory” to the museums: first evidence from Italy. 97–109. 1 indexed citations
8.
Chiarini, Andrea, Paola Castellani, & Chiara Rossato. (2019). Factors for improving performance in ISO 9001 certified small- and medium-sized service enterprises. The TQM Journal. 32(1). 21–37. 23 indexed citations
9.
Ciasullo, Maria Vincenza, Paola Castellani, Chiara Rossato, & Orlando Troisi. (2019). Sustainable business model innovation.. Sinergie Italian Journal of Management. 37(1). 213–237. 8 indexed citations
10.
Castellani, Paola, et al.. (2019). Tacit knowledge sharing in knowledge-intensive firms: the perceptions of team members and team leaders. Review of Managerial Science. 15(1). 125–155. 49 indexed citations
11.
Baccarani, Claudio, et al.. (2019). Territory, firms and value co-creation synergies. Journal of Place Management and Development. 12(2). 197–208. 13 indexed citations
12.
Brunetti, Federico, et al.. (2018). Scholarly management journals: are they relevant for practitioners? Results of a pilot study. Sinergie Italian Journal of Management. 15–37. 3 indexed citations
13.
Castellani, Paola, et al.. (2018). SMEs Survival Research Project in Northern Italy. 1–15. 2 indexed citations
14.
Capitello, Roberta, Paola Castellani, & Chiara Rossato. (2018). Territorio, impresa e consumatore:percorsi esperienziali nelle imprese vitivinicole. Sinergie Italian Journal of Management. 99–117.
15.
Brunetti, Federico, et al.. (2015). Exploring relevance in scholarly top journals of management: First steps of a research. 472–489. 1 indexed citations
16.
Ugolini, Marta Maria, Chiara Rossato, & Claudio Baccarani. (2014). A five-senses perspective to quality in hospitals. The TQM Journal. 26(3). 284–299. 19 indexed citations
17.
Castellani, Paola & Chiara Rossato. (2014). On the communication value of the company museum and archives. Journal of Communication Management. 18(3). 240–253. 3 indexed citations
18.
Rossato, Chiara. (2013). Longevità d'impresa e costruzione del futuro. 5 indexed citations
19.
Rossato, Chiara. (2011). Comunicare la mission. Sinergie Italian Journal of Management. 141–162.
20.
Rossato, Chiara. (2011). The Support Economy: profezia o utopia?. Sinergie Italian Journal of Management. 295–315.

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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