John W. Huppertz

1.1k total citations
24 papers, 797 citations indexed

About

John W. Huppertz is a scholar working on Organizational Behavior and Human Resource Management, General Health Professions and Sociology and Political Science. According to data from OpenAlex, John W. Huppertz has authored 24 papers receiving a total of 797 indexed citations (citations by other indexed papers that have themselves been cited), including 14 papers in Organizational Behavior and Human Resource Management, 7 papers in General Health Professions and 7 papers in Sociology and Political Science. Recurrent topics in John W. Huppertz's work include Customer Service Quality and Loyalty (13 papers), Patient Satisfaction in Healthcare (6 papers) and Psychology of Social Influence (4 papers). John W. Huppertz is often cited by papers focused on Customer Service Quality and Loyalty (13 papers), Patient Satisfaction in Healthcare (6 papers) and Psychology of Social Influence (4 papers). John W. Huppertz collaborates with scholars based in United States and Spain. John W. Huppertz's co-authors include Sidney J. Arenson, Richard H. Evans, Jay P. Carlson, Robert J. Smith, Vernon C. Hall, Mandeep S. Sidhu, Vikas Mittal, Adwait Khare, George Y. Bizer and Presha E. Neidermeyer and has published in prestigious journals such as SHILAP Revista de lepidopterología, Journal of Marketing Research and Journal of Educational Psychology.

In The Last Decade

John W. Huppertz

22 papers receiving 705 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
John W. Huppertz United States 10 460 450 279 134 108 24 797
Yingzi Xu New Zealand 14 411 0.9× 384 0.9× 363 1.3× 159 1.2× 194 1.8× 29 982
Rebecca Daly Australia 4 573 1.2× 373 0.8× 192 0.7× 163 1.2× 167 1.5× 9 743
Oswald A. J. Mascarenhas United States 11 270 0.6× 353 0.8× 263 0.9× 130 1.0× 41 0.4× 25 702
Eric Berkowitz United States 10 625 1.4× 804 1.8× 398 1.4× 145 1.1× 76 0.7× 37 1.3k
Jo Ann Duffy United States 13 423 0.9× 136 0.3× 140 0.5× 70 0.5× 170 1.6× 18 657
An‐Tien Hsieh Taiwan 14 408 0.9× 160 0.4× 158 0.6× 56 0.4× 60 0.6× 22 586
Karin Newman United Kingdom 15 527 1.1× 306 0.7× 136 0.5× 154 1.1× 262 2.4× 28 931
Rajasree K. Rajamma United States 12 142 0.3× 235 0.5× 211 0.8× 141 1.1× 51 0.5× 17 486
Cesar Maloles United States 10 300 0.7× 176 0.4× 149 0.5× 49 0.4× 126 1.2× 12 539
Roger Gates United States 9 142 0.3× 171 0.4× 155 0.6× 45 0.3× 73 0.7× 13 566

Countries citing papers authored by John W. Huppertz

Since Specialization
Citations

This map shows the geographic impact of John W. Huppertz's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by John W. Huppertz with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites John W. Huppertz more than expected).

Fields of papers citing papers by John W. Huppertz

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by John W. Huppertz. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by John W. Huppertz. The network helps show where John W. Huppertz may publish in the future.

Co-authorship network of co-authors of John W. Huppertz

This figure shows the co-authorship network connecting the top 25 collaborators of John W. Huppertz. A scholar is included among the top collaborators of John W. Huppertz based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with John W. Huppertz. John W. Huppertz is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Huppertz, John W., et al.. (2023). Prospective Cohort Study on the Impact of Early Versus Late Inpatient Palliative Care on Length of Stay and Cost of Care. American Journal of Hospice and Palliative Medicine®. 40(7). 704–710. 3 indexed citations
2.
Huppertz, John W., et al.. (2022). Prevalence and predictors of mother–infant skin-to-skin contact at birth: findings from a U.S. tertiary medical center. The Journal of Maternal-Fetal & Neonatal Medicine. 35(25). 10206–10212. 5 indexed citations
3.
Pratt, David, et al.. (2021). Does Coaching Hospitalists in a Community Hospital Improve the Measured Experience of Care?. SHILAP Revista de lepidopterología. 8. 3931618468–3931618468.
4.
Huppertz, John W., et al.. (2021). Distance to diagnosing dermatology provider as a predictor of multiple melanoma diagnoses. Journal of the American Academy of Dermatology. 87(1). 216–218. 1 indexed citations
5.
Huppertz, John W., et al.. (2021). 193 Prevalence and predictors of mother-infant skin-to-skin contact at birth. American Journal of Obstetrics and Gynecology. 224(2). S129–S130. 1 indexed citations
6.
Huppertz, John W., et al.. (2020). Direct-to-Consumer Hospital Advertising and Domestic Medical Travel in the United States. Journal of Healthcare Management. 65(1). 30–43. 3 indexed citations
7.
Huppertz, John W., et al.. (2017). Predicting HCAHPS scores from hospitals’ social media pages: A sentiment analysis. Health Care Management Review. 43(4). 359–367. 37 indexed citations
8.
Huppertz, John W., et al.. (2014). Organizational Responses to Consumer Complaints: A Re-Examination of the Impact of Organizational Messages in Response to Service and Product-Based Failures. The Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior. 27. 1 indexed citations
9.
Huppertz, John W.. (2014). The Effort Model of Consumer Complaining Behavior: An Update and New Research Directions. The Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior. 27. 2. 7 indexed citations
10.
Carlson, Jay P., et al.. (2011). Volunteering time decisions: a multi‐factor experimental study. International Journal of Nonprofit and Voluntary Sector Marketing. 16(2). 150–165.
11.
Huppertz, John W. & Jay P. Carlson. (2010). Consumers' Use of HCAHPS Ratings and Word‐of‐Mouth in Hospital Choice. Health Services Research. 45(6p1). 1602–1613. 31 indexed citations
12.
Huppertz, John W.. (2008). Predicting Health Plan Member Retention from Satisfaction Surveys: The Moderating Role of Intention and Complaint Voicing. Health Marketing Quarterly. 25(4). 383–404. 9 indexed citations
13.
Carlson, Jay P., John W. Huppertz, & Presha E. Neidermeyer. (2008). Price and Consumer Cost Responsibility Effects on Quality Perceptions and Price Negotiation Likelihood for Healthcare Services. Health Marketing Quarterly. 25(4). 303–328. 6 indexed citations
14.
Huppertz, John W.. (2007). Firms' complaint handling policies and consumer complaint voicing. Journal of Consumer Marketing. 24(7). 428–437. 57 indexed citations
15.
Huppertz, John W.. (2003). An Effort Model of First-Stage Complaining Behavior. The Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior. 16. 132. 68 indexed citations
16.
Huppertz, John W.. (1978). On the Possibility of the Existence and Measurement of Negative Inputs in Social Exchange. Personality and Social Psychology Bulletin. 4(3). 469–472. 3 indexed citations
17.
Huppertz, John W., Sidney J. Arenson, & Richard H. Evans. (1978). An Application of Equity Theory to Buyer-Seller Exchange Situations. Journal of Marketing Research. 15(2). 250–250. 269 indexed citations
18.
Huppertz, John W., Sidney J. Arenson, & Richard H. Evans. (1978). An Application of Equity Theory to Buyer-Seller Exchange Situations. Journal of Marketing Research. 15(2). 250–260. 179 indexed citations
19.
Hall, Vernon C., et al.. (1977). Attention and achievement exhibited by middle- and lower-class Black and White elementary school boys.. Journal of Educational Psychology. 69(2). 115–120. 4 indexed citations
20.
Hall, Vernon C., et al.. (1977). Attention and achievement exhibited by middle- and lower-class Black and White elementary school boys.. Journal of Educational Psychology. 69(2). 115–120. 4 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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