Jaylan Azer

443 total citations
13 papers, 290 citations indexed

About

Jaylan Azer is a scholar working on Sociology and Political Science, Organizational Behavior and Human Resource Management and Marketing. According to data from OpenAlex, Jaylan Azer has authored 13 papers receiving a total of 290 indexed citations (citations by other indexed papers that have themselves been cited), including 12 papers in Sociology and Political Science, 6 papers in Organizational Behavior and Human Resource Management and 4 papers in Marketing. Recurrent topics in Jaylan Azer's work include Digital Marketing and Social Media (11 papers), Customer Service Quality and Loyalty (6 papers) and Technology Adoption and User Behaviour (3 papers). Jaylan Azer is often cited by papers focused on Digital Marketing and Social Media (11 papers), Customer Service Quality and Loyalty (6 papers) and Technology Adoption and User Behaviour (3 papers). Jaylan Azer collaborates with scholars based in United Kingdom, Canada and Spain. Jaylan Azer's co-authors include Matthew Alexander, Lorena Blasco‐Arcas, Chatura Ranaweera, Paul Harrigan, Babak Taheri, Ross Tinsley, Thomas Boysen Anker, Kalliopi Chatzipanagiotou, M.S. Balaji and Chandana Hewege and has published in prestigious journals such as Journal of Business Research, Journal of Service Research and Journal of Services Marketing.

In The Last Decade

Jaylan Azer

13 papers receiving 284 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
Jaylan Azer United Kingdom	9	232	145	99	60	37	13	290
Kyung-Suk Hur South Korea	4	220 0.9×	92 0.6×	97 1.0×	103 1.7×	37 1.0×	10	299
Delonia Cooley United States	6	269 1.2×	151 1.0×	85 0.9×	91 1.5×	54 1.5×	8	326
Davood Ghorbanzadeh Iran	10	266 1.1×	189 1.3×	102 1.0×	85 1.4×	26 0.7×	31	357
Chedia Dhaoui Australia	4	217 0.9×	133 0.9×	37 0.4×	54 0.9×	23 0.6×	5	312
Alexander Mafael Germany	9	169 0.7×	158 1.1×	64 0.6×	65 1.1×	15 0.4×	13	253
Yi Bu Australia	4	287 1.2×	202 1.4×	57 0.6×	104 1.7×	25 0.7×	6	349
Jan-Frederik Gräve Germany	7	219 0.9×	140 1.0×	32 0.3×	39 0.7×	41 1.1×	7	273
Andrea C. Wojnicki Canada	5	226 1.0×	123 0.8×	50 0.5×	53 0.9×	43 1.2×	9	266
Vaibhav Shwetangbhai Diwanji United States	8	169 0.7×	109 0.8×	17 0.2×	45 0.8×	28 0.8×	22	250

Countries citing papers authored by Jaylan Azer

Since Specialization

Citations

This map shows the geographic impact of Jaylan Azer's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Jaylan Azer with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Jaylan Azer more than expected).

Fields of papers citing papers by Jaylan Azer

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Jaylan Azer. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Jaylan Azer. The network helps show where Jaylan Azer may publish in the future.

Co-authorship network of co-authors of Jaylan Azer

This figure shows the co-authorship network connecting the top 25 collaborators of Jaylan Azer. A scholar is included among the top collaborators of Jaylan Azer based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Jaylan Azer. Jaylan Azer is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

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13 of 13 papers shown

Azer, Jaylan & Matthew Alexander. (2024). Human-Machine Engagement (HME): Conceptualization, Typology of Forms, Antecedents, and Consequences. Journal of Service Research. 28(1). 112–130. 3 indexed citations

Chatzipanagiotou, Kalliopi, Jaylan Azer, & Chatura Ranaweera. (2023). E-WOM in the B2B context: Conceptual domain, forms, and implications for research. Journal of Business Research. 164. 113957–113957. 8 indexed citations

Azer, Jaylan, Lorena Blasco‐Arcas, & Matthew Alexander. (2023). Visual Modality of Engagement: Conceptualization, Typology of Forms, and Outcomes. Journal of Service Research. 27(2). 231–249. 17 indexed citations

Azer, Jaylan, Thomas Boysen Anker, Babak Taheri, & Ross Tinsley. (2022). Consumer-Driven racial stigmatization: The moderating role of race in online consumer-to-consumer reviews. Journal of Business Research. 157. 113567–113567. 14 indexed citations

Azer, Jaylan & Chatura Ranaweera. (2022). Former customers’ E-WOM in social media platforms: An investigation of motives, network size and social ties. Journal of Business Research. 146. 118–133. 29 indexed citations

Azer, Jaylan & Matthew Alexander. (2022). COVID-19 vaccination: engagement behavior patterns and implications for public health service communication. Journal of Service Theory and Practice. 32(2). 323–351. 17 indexed citations

Azer, Jaylan, Lorena Blasco‐Arcas, & Paul Harrigan. (2021). #COVID-19: Forms and drivers of social media users’ engagement behavior toward a global crisis. Journal of Business Research. 135. 99–111. 49 indexed citations

Balaji, M.S., et al.. (2021). Socially Responsible Consumption and Marketing in Practice: Collection of Case Studies. 4 indexed citations

Azer, Jaylan & Matthew Alexander. (2020). Negative customer engagement behaviour: the interplay of intensity and valence in online networks. Journal of Marketing Management. 36(3-4). 361–383. 64 indexed citations

10.

Azer, Jaylan & Matthew Alexander. (2020). Direct and indirect negatively valenced engagement behavior. Journal of Services Marketing. 34(7). 967–981. 25 indexed citations

11.

Azer, Jaylan & Matthew Alexander. (2018). Conceptualizing negatively valenced influencing behavior: forms and triggers. Journal of service management. 29(3). 468–490. 55 indexed citations

12.

Azer, Jaylan & Matthew Alexander. (2017). Negatively-valenced Customer Engagement Behavior: Forms and Drivers. ENLIGHTEN (Jurnal Bimbingan dan Konseling Islam). 2 indexed citations

13.

Azer, Jaylan. (2015). Facebook from socializing to advertising: An empirical study on the effect of Facebook as an advertising tool in Egypt. AFRICAN JOURNAL OF BUSINESS MANAGEMENT. 9(24). 796–813. 3 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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