Immediate Impact
51 standout
Citing Papers
Embracing digital companions: Unveiling customer engagement with anthropomorphic AI service robots in cross-cultural context
2024 Standout
The role of robots in the service industry: Factors affecting human-robot interactions
2024 Standout
Works of Eli Dutton being referenced
The importance of attitude and appearance in the service encounter in retail and hospitality
2005
Author Peers
| Author | Last Decade | Papers | Cites | ||||
|---|---|---|---|---|---|---|---|
| Eli Dutton | 242 | 158 | 54 | 102 | 14 | 433 | |
| Nils Timo | 143 | 266 | 77 | 61 | 21 | 431 | |
| Scott Hurrell | 173 | 182 | 17 | 76 | 18 | 491 | |
| Stefan Gröschl | 137 | 122 | 135 | 23 | 22 | 472 | |
| Rob Blomme | 129 | 252 | 41 | 37 | 13 | 407 | |
| Wesley Helms | 158 | 217 | 40 | 33 | 15 | 448 | |
| Helen Francis | 86 | 341 | 32 | 59 | 16 | 446 | |
| Maria Golubovskaya | 211 | 154 | 24 | 31 | 14 | 425 | |
| Catherine J. Turco | 247 | 141 | 137 | 25 | 7 | 460 | |
| Maeve Houlihan | 303 | 205 | 35 | 175 | 10 | 468 | |
| Mildred Doering | 105 | 196 | 116 | 74 | 10 | 417 |
All Works
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