Standout Papers
- Understanding HRM–Firm Performance Linkages: The Role of the “Strength” of the HRM System (2004)
- MANAGEMENT THEORY AND TOTAL QUALITY: IMPROVING RESEARCH AND PRACTICE THROUGH THEORY DEVELOPMENT (1994)
- Service Research Priorities in a Rapidly Changing Context (2015)
- Employee and customer perceptions of service in banks: Replication and extension. (1985)
- The empowerment of service workers: what, why, how, and when. (1992)
- Understanding HRM-Firm Performance Linkages: The Role of the "Strength" of the HRM System (2004)
- The Management of Organizational Justice (2007)
- The service organization: Human resources management is crucial (1993)
- “Service Encounter 2.0”: An investigation into the roles of technology, employees and customers (2017)
- Reflections on the 2014 Decade Award: Is There Strength in the Construct of HR System Strength? (2015)
Immediate Impact
1 from Science/Nature 119 standout
Citing Papers
Diversity Initiative Effectiveness: A Typological Theory of Unintended Consequences
2018 Standout
Microfoundations of Organizational Paradox: The Problem Is How We Think about the Problem
2017 Standout
Works of David E. Bowen being referenced
Learning to Be a Paradox-Savvy Leader
2016
Understanding HRM–Firm Performance Linkages: The Role of the “Strength” of the HRM System
2004 Standout
Author Peers
| Author | Last Decade | Papers | Cites | ||||
|---|---|---|---|---|---|---|---|
| David E. Bowen | 8176 | 3627 | 2522 | 3354 | 72 | 13.0k | |
| Sara L. Rynes | 6514 | 3130 | 1119 | 5946 | 104 | 14.7k | |
| Gerald Zaltman | 6648 | 5651 | 1262 | 3585 | 106 | 14.3k | |
| Jagdip Singh | 8832 | 5253 | 889 | 2760 | 101 | 14.3k | |
| Lynn W. Phillips | 3742 | 3600 | 1733 | 3598 | 33 | 11.4k | |
| Benjamin Schneider | 12322 | 2376 | 1308 | 3008 | 93 | 18.6k | |
| Susan E. Jackson | 8090 | 2716 | 1138 | 6047 | 92 | 17.7k | |
| Aleda V. Roth | 3421 | 2460 | 4067 | 5087 | 110 | 11.3k | |
| Stephen Brown | 8263 | 7463 | 1210 | 2249 | 184 | 13.5k | |
| Michael D. Johnson | 8474 | 5625 | 882 | 2427 | 103 | 14.7k | |
| David P. Lepak | 8296 | 1066 | 1387 | 4830 | 67 | 13.8k |
All Works
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