Standout Papers

Linking service climate and customer perceptions of service quality: Tests of a causal model.... 1998 2026 2007 2016 1.2k
  1. Linking service climate and customer perceptions of service quality: Tests of a causal model. (1998)
    Benjamin Schneider, Susan S. White et al. Journal of Applied Psychology

Immediate Impact

1 by Nobel laureates 2 from Science/Nature 97 standout
Sub-graph 1 of 12

Citing Papers

Obesity in Pregnancy
2022 Standout
Diversity Initiative Effectiveness: A Typological Theory of Unintended Consequences
2018 Standout
1 intermediate paper

Works of Benjamin Schneider being referenced

The Oxford Handbook of Organizational Climate and Culture
2014
Contraceptive Counseling for Women Who Undergo Bariatric Surgery
2011

Author Peers

Author Last Decade Papers Cites
Benjamin Schneider 1834 131 315 641 523 53 3.2k
Carolyn Axtell 1512 47 358 956 449 55 3.4k
J. Bruce Tracey 2373 89 214 927 452 64 4.1k
James C. McElroy 1479 17 287 1067 280 77 3.0k
Stanley G. Harris 2375 87 544 699 1058 49 4.6k
Ying Hong 1491 63 455 588 524 62 2.6k
Hettie A. Richardson 1627 21 408 865 651 15 3.2k
Keith Macky 1751 36 704 994 363 27 2.9k
Ronald S. Landis 1286 73 368 643 274 51 2.7k
Marlys K. Christianson 1494 54 368 780 830 21 3.3k
Allan P. Jones 1528 30 397 723 315 41 2.9k

All Works

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2026