Mert Tokman

1.1k total citations
23 papers, 800 citations indexed

About

Mert Tokman is a scholar working on Organizational Behavior and Human Resource Management, Strategy and Management and Management Information Systems. According to data from OpenAlex, Mert Tokman has authored 23 papers receiving a total of 800 indexed citations (citations by other indexed papers that have themselves been cited), including 13 papers in Organizational Behavior and Human Resource Management, 11 papers in Strategy and Management and 11 papers in Management Information Systems. Recurrent topics in Mert Tokman's work include Customer Service Quality and Loyalty (12 papers), Quality and Supply Management (9 papers) and Outsourcing and Supply Chain Management (8 papers). Mert Tokman is often cited by papers focused on Customer Service Quality and Loyalty (12 papers), Quality and Supply Management (9 papers) and Outsourcing and Supply Chain Management (8 papers). Mert Tokman collaborates with scholars based in United States, Australia and Türkiye. Mert Tokman's co-authors include R. Glenn Richey, Lauren Skinner Beitelspacher, Katherine N. Lemon, Lenita Davis, George D. Deitz, Vivek Dalela, Louis Marino, K. Mark Weaver, J. D. L. Hansen and Tyler R. Morgan and has published in prestigious journals such as Journal of Business Research, Journal of Business Venturing and Journal of the Academy of Marketing Science.

In The Last Decade

Mert Tokman

23 papers receiving 752 citations

Peers

Mert Tokman

OBHRM

MARKE

MIS

MTI

Rhona Johnsen France

Sebastian Forkmann United Kingdom

Destan Kandemir United Kingdom

David Berkowitz United States

Fredrik Nordin Sweden

Steven H. Seggie United States

Marin Jovanovic Denmark

Joseph M. Bonner United States

Kjell E. Gruner Germany

Risto T. Salminen Finland

Rhona Johnsen France

Mert Tokman

673 ×1.6

227 ×0.7

OBHRM

255 ×0.9

MARKE

312 ×1.2

MIS

117 ×1.0

MTI

Citations per year, relative to Mert Tokman Mert Tokman (= 1×) peers Rhona Johnsen

Countries citing papers authored by Mert Tokman

Since Specialization

Citations

This map shows the geographic impact of Mert Tokman's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Mert Tokman with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Mert Tokman more than expected).

Fields of papers citing papers by Mert Tokman

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Mert Tokman. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Mert Tokman. The network helps show where Mert Tokman may publish in the future.

Co-authorship network of co-authors of Mert Tokman

This figure shows the co-authorship network connecting the top 25 collaborators of Mert Tokman. A scholar is included among the top collaborators of Mert Tokman based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Mert Tokman. Mert Tokman is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

Sort: Min cites: Since: Top N: Style:

20 of 20 papers shown

Ritchie, William J., et al.. (2023). Bridging the gap between supply chain management practice and curriculum: A location analytics exercise. Decision Sciences Journal of Innovative Education. 21(2). 83–94. 2 indexed citations

Tokman, Mert, et al.. (2019). The link between SMEs alliance portfolio diversity and top management’s entrepreneurial and alliance orientations. International Entrepreneurship and Management Journal. 16(3). 1001–1022. 8 indexed citations

Tokman, Mert, R. Glenn Richey, & George D. Deitz. (2016). A Strategic Choice Theory Taxonomy of Retailers’ Strategic Orientations. The Journal of Marketing Theory and Practice. 24(2). 186–208. 6 indexed citations

Bahn, Kenneth D., Kent L. Granzin, & Mert Tokman. (2015). End-User Contribution to Logistics Value Co-Creation: A Series of Exploratory Studies. Journal of Marketing Channels. 22(1). 3–26. 33 indexed citations

Tokman, Mert, R. Glenn Richey, Tyler R. Morgan, Louis Marino, & Pat H. Dickson. (2013). SME supply chain portfolios: firm satisfaction and organization resources. The International Journal of Logistics Management. 24(2). 271–300. 14 indexed citations

Tokman, Mert, R. Glenn Richey, George D. Deitz, & F. Gérard Adams. (2012). The Retailer's Perspective on the Link Between Logistical Resources and Perceived Customer Loyalty to Manufacturer Brands. Journal of Business Logistics. 33(3). 181–195. 15 indexed citations

Beitelspacher, Lauren Skinner, Mert Tokman, F. Gérard Adams, & R. Glenn Richey. (2012). Retail service‐based operant resources and market performance. The International Journal of Logistics Management. 23(3). 408–434. 21 indexed citations

Wright, Robert E., R. Glenn Richey, Mert Tokman, & John Palmer. (2011). Recycling and Reverse Logistics. THE JOURNAL OF APPLIED BUSINESS AND ECONOMICS. 12(5). 9–20. 8 indexed citations

Richey, R. Glenn, et al.. (2011). Aligning operant resources for global performance: An assessment of supply chain human resource management. Journal of Management & Organization. 17(3). 364–382. 12 indexed citations

10.

Tokman, Mert & Lauren Skinner Beitelspacher. (2011). Supply chain networks and service‐dominant logic: suggestions for future research. International Journal of Physical Distribution & Logistics Management. 41(7). 717–726. 69 indexed citations

11.

Deitz, George D., Mert Tokman, R. Glenn Richey, & Robert M. Morgan. (2010). Joint venture stability and cooperation: Direct, indirect and contingent effects of resource complementarity and trust. Industrial Marketing Management. 39(5). 862–873. 51 indexed citations

12.

Richey, R. Glenn, Mert Tokman, & Vivek Dalela. (2009). Examining collaborative supply chain service technologies: a study of intensity, relationships, and resources. Journal of the Academy of Marketing Science. 38(1). 71–89. 87 indexed citations

13.

Hansen, J. D. L., George D. Deitz, Mert Tokman, Louis Marino, & K. Mark Weaver. (2009). Cross-national invariance of the entrepreneurial orientation scale. Journal of Business Venturing. 26(1). 61–78. 92 indexed citations

14.

Richey, R. Glenn, Mert Tokman, & Lauren R. Skinner. (2007). Exploring collaborative technology utilization in retailer–supplier performance. Journal of Business Research. 61(8). 842–849. 34 indexed citations

15.

Tokman, Mert, R. Glenn Richey, Louis Marino, & K. Mark Weaver. (2007). EXPLORATION, EXPLOITATION AND SATISFACTION IN SUPPLY CHAIN PORTFOLIO STRATEGY. Journal of Business Logistics. 28(1). 25–56. 57 indexed citations

16.

Richey, R. Glenn, Timothy Kiessling, Mert Tokman, & Vivek Dalela. (2007). Market growth through mergers and acquisitions: The role of the relationship marketing manager in sustaining performance. Industrial Marketing Management. 37(4). 394–406. 33 indexed citations

17.

Tokman, Mert, A. Banu Elmadağ, Nimet Uray, & R. Glenn Richey. (2007). Exploring the development of supply chain international joint ventures. International Journal of Physical Distribution & Logistics Management. 37(6). 442–453. 16 indexed citations

18.

Richey, R. Glenn, Mert Tokman, & Anthony R. Wheeler. (2006). A SUPPLY CHAIN MANAGER SELECTION METHODOLOGY: EMPIRICAL TEST AND SUGGESTED APPLICATION. Journal of Business Logistics. 27(2). 163–190. 38 indexed citations

19.

Tokman, Mert, Lenita Davis, & Katherine N. Lemon. (2006). The WOW factor: Creating value through win-back offers to reacquire lost customers. Journal of Retailing. 83(1). 47–64. 117 indexed citations

20.

Richey, R. Glenn, Mert Tokman, Robert E. Wright, & Michael Harvey. (2005). Monitoring Reverse Logistics Programs: A Roadmap to Sustainable Development in Emerging Markets. Multinational Business Review. 13(3). 41–65. 24 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

Explore authors with similar magnitude of impact