Victoria Browning

1.9k total citations · 1 hit paper
9 papers, 1.5k citations indexed

About

Victoria Browning is a scholar working on Organizational Behavior and Human Resource Management, Sociology and Political Science and Marketing. According to data from OpenAlex, Victoria Browning has authored 9 papers receiving a total of 1.5k indexed citations (citations by other indexed papers that have themselves been cited), including 7 papers in Organizational Behavior and Human Resource Management, 5 papers in Sociology and Political Science and 3 papers in Marketing. Recurrent topics in Victoria Browning's work include Customer Service Quality and Loyalty (6 papers), Psychology of Social Influence (3 papers) and Consumer Behavior in Brand Consumption and Identification (3 papers). Victoria Browning is often cited by papers focused on Customer Service Quality and Loyalty (6 papers), Psychology of Social Influence (3 papers) and Consumer Behavior in Brand Consumption and Identification (3 papers). Victoria Browning collaborates with scholars based in Australia, New Zealand and South Africa. Victoria Browning's co-authors include Beverley Sparks, Kevin Kam Fung So, Harish C. Jain, Frank M. Horwitz and M. Joseph and has published in prestigious journals such as Tourism Management, The International Journal of Human Resource Management and Journal of Travel & Tourism Marketing.

In The Last Decade

Victoria Browning

9 papers receiving 1.4k citations

Hit Papers

align trajectories

What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the same subfield and year (this is the minimum needed to enter the top 1%, not the average within it), or reaches the top citation threshold in at least one of its specific research topics.

The impact of online reviews on hotel booking intentions and perception of trust

2011 1.2k citations Beverley Sparks, Victoria Browning Tourism Management profile →

Peers

Victoria Browning

SPS

MARKE

OBHRM

ISM

AI

Ana Babić Rosario United States

Albert A. Barreda United States

Martin Benkenstein Germany

Maik Eisenbeiß Germany

Victor A. Barger United States

Angella J. Kim United States

Dariusz Dąbrowski Poland

Christian Friege Germany

Antoni Serra Cantallops Spain

Ibrahim Alnawas Jordan

Ana Babić Rosario United States

Victoria Browning

943 ×0.7

SPS

651 ×0.9

MARKE

228 ×0.5

OBHRM

310 ×0.8

ISM

135 ×0.8

AI

Citations per year, relative to Victoria Browning Victoria Browning (= 1×) peers Ana Babić Rosario

Countries citing papers authored by Victoria Browning

Since Specialization

Citations

This map shows the geographic impact of Victoria Browning's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Victoria Browning with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Victoria Browning more than expected).

Fields of papers citing papers by Victoria Browning

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Victoria Browning. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Victoria Browning. The network helps show where Victoria Browning may publish in the future.

Co-authorship network of co-authors of Victoria Browning

This figure shows the co-authorship network connecting the top 25 collaborators of Victoria Browning. A scholar is included among the top collaborators of Victoria Browning based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Victoria Browning. Victoria Browning is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

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9 of 9 papers shown

1.

Browning, Victoria, Kevin Kam Fung So, & Beverley Sparks. (2013). The Influence of Online Reviews on Consumers' Attributions of Service Quality and Control for Service Standards in Hotels. Journal of Travel & Tourism Marketing. 30(1-2). 23–40. 182 indexed citations

2.

Browning, Victoria, et al.. (2012). CME ARTICLE Multiple sclerosis: A comprehensive review for the physician assistant. JAAPA. 25(8). 24–29. 7 indexed citations

3.

Sparks, Beverley & Victoria Browning. (2011). The impact of online reviews on hotel booking intentions and perception of trust. Tourism Management. 32(6). 1310–1323. 1165 indexed citations breakdown →

4.

Sparks, Beverley & Victoria Browning. (2010). Complaining in Cyberspace: The Motives and Forms of Hotel Guests' Complaints Online. Journal of Hospitality Marketing & Management. 19(7). 797–818. 22 indexed citations

5.

Browning, Victoria. (2008). An exploratory study into deviant behaviour in the service encounter: How and why front-line employees engage in deviant behaviour. Journal of Management & Organization. 14(4). 451–471. 21 indexed citations

6.

Browning, Victoria. (2008). An exploratory study into deviant behaviour in the service encounter: How and why front-line employees engage in deviant behaviour. Journal of Management & Organization. 14(4). 451–471. 27 indexed citations

7.

Browning, Victoria. (2006). The relationship between HRM practices and service behaviour in South African service organizations. The International Journal of Human Resource Management. 17(7). 1321–1338. 4 indexed citations

8.

Horwitz, Frank M., et al.. (2002). Human resource practices and discrimination in South Africa: overcoming the apartheid legacy. The International Journal of Human Resource Management. 13(7). 1105–1118. 16 indexed citations

9.

Browning, Victoria. (1998). Creating service excellence through Human Resource Management practices. South African Journal of Business Management. 29(4). 135–141. 7 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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