Shun‐Hsing Chen
Impact in
-
- Customer Service Quality and Loyalty
- Job Satisfaction and Organizational Behavior
-
- Quality and Supply Management
- Accounting and Organizational Management
Papers in
-
- Customer Service Quality and Loyalty 25
-
- Quality and Supply Management 9
- Accounting and Organizational Management 8
- Co-authors
- Ching‐Chow Yang (9 shared papers)Jiun‐Yan Shiau (4 shared papers)Tsu‐Ming Yeh (7 shared papers)Wen‐Tsann Lin (3 shared papers)Chen-Kuo Pai (5 shared papers)Jyh-Dong Lin (2 shared papers)Deng-Fong Lin (1 shared paper)Chia‐Chen Lin (1 shared paper)
- Journals
- Quality & Quantity (3 papers)Human Factors and Ergonomics in Manufacturing & Service Industries (3 papers)Sustainability (2 papers)International Journal of Production Economics (2 papers)Service Industries Journal (1 paper)
- Partner nations
- TaiwanMacaoUnited States
In The Last Decade
Shun‐Hsing Chen
45 papers receiving 752 citations
Peers
Comparison fields: 5 of 100
- Organizational Behavior and Human Resource Management 337
- Management Information Systems 186
- Information Systems and Management 98
- Marketing 119
- Strategy and Management 193
Countries citing papers authored by Shun‐Hsing Chen
This map shows the geographic impact of Shun‐Hsing Chen's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Shun‐Hsing Chen with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Shun‐Hsing Chen more than expected).
Fields of papers citing papers by Shun‐Hsing Chen
This network shows the impact of papers produced by Shun‐Hsing Chen. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Shun‐Hsing Chen. The network helps show where Shun‐Hsing Chen may publish in the future.
Co-authors
The 19 scholars most cited alongside Shun‐Hsing Chen, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
Showing the 20 most-cited of 50 papers — load more, or switch the sort, to bring in the rest.
| # | Work | ||
|---|---|---|---|
| 1 | 2006 | 159 | |
| 2 | 2006 | 117 | |
| 3 | 2009 | 88 | |
| 4 | 2019 | 76 | |
| 5 | 2007 | 37 | |
| 6 | 2009 | 37 | |
| 7 | 2018 | 28 | |
| 8 | 2011 | 25 | |
| 9 | 2012 | 24 | |
| 10 | 2005 | 21 | |
| 11 | 2009 | 20 | |
| 12 | 2012 | 20 | |
| 13 | 2014 | 20 | |
| 14 | 2006 | 19 | |
| 15 | 2020 | 18 | |
| 16 | 2019 | 17 | |
| 17 | 2007 | 17 | |
| 18 | 2021 | 16 | |
| 19 | 2004 | 14 | |
| 20 | 2011 | 10 |
About Shun‐Hsing Chen
Shun‐Hsing Chen is a scholar working on Organizational Behavior and Human Resource Management, Management Information Systems, Marketing, Management of Technology and Innovation and Strategy and Management, having authored 50 papers that have together received 880 indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (25 papers), Quality and Supply Management (9 papers), Accounting and Organizational Management (8 papers), Quality Function Deployment in Product Design (7 papers), Technology Adoption and User Behaviour (6 papers), Digital Marketing and Social Media (5 papers), Consumer Retail Behavior Studies (5 papers) and Patient Satisfaction in Healthcare (4 papers). The work is most often cited by research in Organizational Behavior and Human Resource Management (337 citations), Management Information Systems (186 citations), Information Systems and Management (98 citations), Marketing (119 citations) and Strategy and Management (193 citations). Shun‐Hsing Chen has collaborated with scholars based in Taiwan, Macao and United States. Frequent co-authors include Ching‐Chow Yang, Jiun‐Yan Shiau, Tsu‐Ming Yeh, Wen‐Tsann Lin, Chen-Kuo Pai, Jyh-Dong Lin, Deng-Fong Lin, Chia‐Chen Lin, Fan‐Yun Pai and Ling-Lang Tang. Their work appears in journals such as Quality & Quantity, Human Factors and Ergonomics in Manufacturing & Service Industries, Sustainability, International Journal of Production Economics and Service Industries Journal.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.