Shun‐Hsing Chen

1.3k total citations
50 papers, 880 citations indexed

About

Shun‐Hsing Chen is a scholar working on Organizational Behavior and Human Resource Management, Management Information Systems and Marketing. According to data from OpenAlex, Shun‐Hsing Chen has authored 50 papers receiving a total of 880 indexed citations (citations by other indexed papers that have themselves been cited), including 25 papers in Organizational Behavior and Human Resource Management, 14 papers in Management Information Systems and 10 papers in Marketing. Recurrent topics in Shun‐Hsing Chen's work include Customer Service Quality and Loyalty (25 papers), Quality and Supply Management (9 papers) and Accounting and Organizational Management (8 papers). Shun‐Hsing Chen is often cited by papers focused on Customer Service Quality and Loyalty (25 papers), Quality and Supply Management (9 papers) and Accounting and Organizational Management (8 papers). Shun‐Hsing Chen collaborates with scholars based in Taiwan, Macao and United States. Shun‐Hsing Chen's co-authors include Ching‐Chow Yang, Jiun‐Yan Shiau, Tsu‐Ming Yeh, Wen‐Tsann Lin, Chen-Kuo Pai, Jyh-Dong Lin, Deng-Fong Lin, Ling-Lang Tang, Chia‐Chen Lin and Fan‐Yun Pai and has published in prestigious journals such as SHILAP Revista de lepidopterología, International Journal of Production Economics and Resources Conservation and Recycling.

In The Last Decade

Shun‐Hsing Chen

45 papers receiving 752 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Shun‐Hsing Chen Taiwan 17 337 193 186 123 119 50 880
David Paper United States 14 171 0.5× 164 0.8× 252 1.4× 169 1.4× 146 1.2× 59 812
Gérson Tontini Brazil 16 335 1.0× 330 1.7× 236 1.3× 186 1.5× 330 2.8× 83 1.1k
A. Zafer Acar Türkiye 20 284 0.8× 444 2.3× 169 0.9× 72 0.6× 81 0.7× 55 1.0k
Milan Delić Serbia 13 215 0.6× 141 0.7× 128 0.7× 85 0.7× 37 0.3× 32 752
Angelos Pantouvakis Greece 21 549 1.6× 390 2.0× 290 1.6× 186 1.5× 280 2.4× 49 1.3k
Sunil Babbar United States 16 267 0.8× 379 2.0× 348 1.9× 144 1.2× 200 1.7× 39 960
Gaurav Kabra India 13 262 0.8× 326 1.7× 243 1.3× 126 1.0× 98 0.8× 35 801
Tieh‐Min Yen Taiwan 14 222 0.7× 153 0.8× 130 0.7× 144 1.2× 128 1.1× 25 720
Masood Ul Hassan Pakistan 15 218 0.6× 210 1.1× 86 0.5× 162 1.3× 166 1.4× 56 796
Eleni Trichina Cyprus 8 301 0.9× 145 0.8× 93 0.5× 130 1.1× 72 0.6× 9 902

Countries citing papers authored by Shun‐Hsing Chen

Since Specialization
Citations

This map shows the geographic impact of Shun‐Hsing Chen's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Shun‐Hsing Chen with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Shun‐Hsing Chen more than expected).

Fields of papers citing papers by Shun‐Hsing Chen

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Shun‐Hsing Chen. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Shun‐Hsing Chen. The network helps show where Shun‐Hsing Chen may publish in the future.

Co-authorship network of co-authors of Shun‐Hsing Chen

This figure shows the co-authorship network connecting the top 25 collaborators of Shun‐Hsing Chen. A scholar is included among the top collaborators of Shun‐Hsing Chen based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Shun‐Hsing Chen. Shun‐Hsing Chen is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Hsu, Cathy H.C., Shun‐Hsing Chen, & Feng Xu. (2024). Analysis of Product Quality and Customer Satisfaction: A Case Study of the Automotive Parts Industry. 6(2). 245–259. 1 indexed citations
2.
Chen, Shun‐Hsing, et al.. (2024). effects of ESG management on process innovation: The case of cement industry. 6(2). 167–179.
3.
4.
Chen, Pei‐Yu, et al.. (2020). The Importance of Food Packaging Containers in Marketing. 52–56. 1 indexed citations
5.
Chen, Shun‐Hsing, et al.. (2015). Integration Quality Function Deployment and Analytic Hierarchy Process Methods to Improve Service Quality. American Journal of Food Technology. 10(2). 85–92. 1 indexed citations
6.
Chen, Shun‐Hsing, et al.. (2014). Improving Employee Satisfaction Priority through Performance Control Matrix. SHILAP Revista de lepidopterología. 4 indexed citations
7.
Chen, Shun‐Hsing, et al.. (2014). Using the PEM Method to Determine Service QualityImprovement Strategies of Medical Industry. International Journal of Managerial Studies and Research. 2(11). 41–46. 2 indexed citations
8.
Chen, Shun‐Hsing & Chen-Kuo Pai. (2014). Using the QFD Technical to improve Service Quality in Vegetarian Foods Industry. International Journal of Academic Research in Business and Social Sciences. 4(2). 3 indexed citations
9.
Chen, Shun‐Hsing. (2012). Integrating Service Quality Model in Quality Improvement: An Empirical Study of Employees Satisfaction for Hot Spring Industry. Information Technology Journal. 11(5). 658–665. 9 indexed citations
10.
Chen, Shun‐Hsing, et al.. (2011). Application of importance-satisfaction model to identify critical success factors of hot-spring industry in Taiwan. International Journal of the Physical Sciences. 6(10). 2470–2477. 4 indexed citations
11.
Chen, Shun‐Hsing. (2011). Integrating service quality evaluation model to improve employees' satisfaction for high‐tech iindustry. Human Factors and Ergonomics in Manufacturing & Service Industries. 22(6). 517–527. 10 indexed citations
12.
Chen, Shun‐Hsing, et al.. (2011). An Empirical Study of Technological Innovation, Organizational Structure and New Product Development of the High-tech Industry. Information Technology Journal. 10(8). 1484–1497. 4 indexed citations
13.
Chen, Shun‐Hsing. (2011). The establishment of a quality management system for the higher education industry. Quality & Quantity. 46(4). 1279–1296. 25 indexed citations
14.
Chen, Shun‐Hsing. (2011). Devising appropriate service strategies for customers of different value: an integrated assessment model for the banking industry. The International Journal of Human Resource Management. 24(21). 3939–3956. 5 indexed citations
15.
Chen, Shun‐Hsing, et al.. (2010). The comparison and analysis of employee satisfaction improvement in the hot spring and financial industries. AFRICAN JOURNAL OF BUSINESS MANAGEMENT. 4(8). 8 indexed citations
16.
Chen, Shun‐Hsing. (2010). The establishment and comparison of the balanced scorecard for profit and non-profit organizations. AFRICAN JOURNAL OF BUSINESS MANAGEMENT. 4(14). 3005–3012. 6 indexed citations
17.
Chen, Shun‐Hsing. (2009). A performance matrix for strategies to improve satisfaction among faculty members in higher education. Quality & Quantity. 45(1). 75–89. 20 indexed citations
18.
Chang, Jia-Ruey, Shun‐Hsing Chen, Dar‐Hao Chen, & Yaobin Liu. (2008). Rutting Prediction Model Developed by Genetic Programming Method Through Full Scale Accelerated Pavement Testing. 326–330. 3 indexed citations
19.
Chen, Shun‐Hsing, Ching‐Chow Yang, Wen‐Tsann Lin, & Tsu‐Ming Yeh. (2007). Service quality attributes determine improvement priority. The TQM Journal. 19(2). 162–175. 37 indexed citations
20.
Yang, Ching‐Chow, Shun‐Hsing Chen, & Jiun‐Yan Shiau. (2006). A DFX and concurrent engineering model for the establishment of a new department in a university. International Journal of Production Economics. 107(1). 179–189. 19 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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