Saroj Kumar Datta

807 citations
28 papers · 566 indexed · h-index 11
Topics
Customer Service Quality and Loyalty (10 papers)Consumer Behavior in Brand Consumption and Identification (7 papers)Technology Adoption and User Behaviour (5 papers)
Partner nations
IndiaSwedenItaly

In The Last Decade

Saroj Kumar Datta

24 papers receiving 503 citations

Peers

Saroj Kumar Datta
Comparison fields: 5 of 77
  • Marketing 327
  • Organizational Behavior and Human Resource Management 197
  • Sociology and Political Science 139
  • Strategy and Management 96
  • Information Systems and Management 79
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Citations per field
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Citations per year

Countries citing papers authored by Saroj Kumar Datta

Since Specialization
Citations

This map shows the geographic impact of Saroj Kumar Datta's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Saroj Kumar Datta with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Saroj Kumar Datta more than expected).

Fields of papers citing papers by Saroj Kumar Datta

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Saroj Kumar Datta. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Saroj Kumar Datta. The network helps show where Saroj Kumar Datta may publish in the future.

Co-authorship network of co-authors of Saroj Kumar Datta

This figure shows the co-authorship network connecting the top 25 collaborators of Saroj Kumar Datta. A scholar is included among the top collaborators of Saroj Kumar Datta based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Saroj Kumar Datta. Saroj Kumar Datta is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
#WorkIndexed citations
1 12
2 60
3 22
4 1
5
Assessing the effects of service quality and customers satisfaction a study of hotels in Arusha as a tourism destination
3
6 0
7
Customer Loyalty Towards Internet Banking: Some Survey Evidence for Banks in India
0
8 32
9 4
10 4
11
An Empirical Study of the Effects of Consumer Knowledge on Fit Perception in Brand Extension Success
2
12
Impact of Service Quality on Satisfaction in the Indian Banking Sector
8
13
Impact of Service Quality on Satisfaction in the Indian Banking Sector
14
14 8
15 122
16 75
17 46
18
Indian Sports Celebrities as Brand Endorsers: An Analysis Based on ‘Q’ Score Technique
3
19 4
20
Business process re_engineering as a driver of customer satisfaction a study with reference to selected Indian nationalized banks
0

About Saroj Kumar Datta

Saroj Kumar Datta is a scholar working on Marketing, Organizational Behavior and Human Resource Management and Information Systems and Management, having authored 28 papers that have together received 566 indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (10 papers), Consumer Behavior in Brand Consumption and Identification (7 papers) and Technology Adoption and User Behaviour (5 papers). The work is most often cited by research in Marketing (327 citations), Organizational Behavior and Human Resource Management (197 citations) and Information Systems and Management (79 citations). Saroj Kumar Datta has collaborated with scholars based in India, Sweden and Italy. Frequent co-authors include Ashutosh Muduli, Francesco Caputo, Marialuisa Saviano, Ratri Parida, Vinita Kaura, Neha Gahlawat, Subhash C. Kundu, Sheeba Kapil and Priyanka Jain. Their work appears in journals such as SHILAP Revista de lepidopterología, Journal of Product & Brand Management and Asia Pacific Journal of Marketing and Logistics.

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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