Raed Algharabat

3.8k total citations · 4 hit papers
39 papers, 2.6k citations indexed

About

Raed Algharabat is a scholar working on Information Systems and Management, Sociology and Political Science and Marketing. According to data from OpenAlex, Raed Algharabat has authored 39 papers receiving a total of 2.6k indexed citations (citations by other indexed papers that have themselves been cited), including 27 papers in Information Systems and Management, 21 papers in Sociology and Political Science and 17 papers in Marketing. Recurrent topics in Raed Algharabat's work include Technology Adoption and User Behaviour (27 papers), Digital Marketing and Social Media (20 papers) and Customer Service Quality and Loyalty (14 papers). Raed Algharabat is often cited by papers focused on Technology Adoption and User Behaviour (27 papers), Digital Marketing and Social Media (20 papers) and Customer Service Quality and Loyalty (14 papers). Raed Algharabat collaborates with scholars based in Jordan, United Kingdom and Qatar. Raed Algharabat's co-authors include Nripendra P. Rana, Ali Abdallah Alalwan, Yogesh K. Dwivedi, Abdullah M. Baabdullah, Zainah Qasem, Ashish Gupta, Charles Dennis, Ali Tarhini, Brijesh Sivathanu and Rajasshrie Pillai and has published in prestigious journals such as Computers in Human Behavior, Technological Forecasting and Social Change and Journal of Retailing and Consumer Services.

In The Last Decade

Raed Algharabat

38 papers receiving 2.5k citations

Hit Papers

align trajectories

What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the same subfield and year (this is the minimum needed to enter the top 1%, not the average within it), or reaches the top citation threshold in at least one of its specific research topics.

Social media in marketing: A review and analysis of the existing literature

2017 704 citations Ali Abdallah Alalwan, Nripendra P. Rana et al. Telematics and Informatics profile →
Examining factors influencing Jordanian customers’ intentions and adoption of internet banking: Extending UTAUT2 with risk

2017 423 citations Ali Abdallah Alalwan, Yogesh K. Dwivedi et al. Journal of Retailing and Consumer Services profile →
Investigating the antecedents of customer brand engagement and consumer-based brand equity in social media

2019 245 citations Raed Algharabat, Nripendra P. Rana et al. Journal of Retailing and Consumer Services profile →
Adoption of artificial intelligence (AI) based employee experience (EEX) chatbots

2023 111 citations Rajasshrie Pillai, Brijesh Sivathanu et al. Information Technology and People profile →

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
Raed Algharabat Jordan	19	1.8k	1.3k	1.1k	525	373	39	2.6k
Kem Z.K. Zhang China	30	2.6k 1.4×	1.7k 1.3×	1.3k 1.2×	603 1.1×	265 0.7×	56	3.7k
Kuanchin Chen United States	26	1.8k 1.0×	1.2k 0.9×	615 0.6×	434 0.8×	487 1.3×	74	2.8k
Eugene Cheng‐Xi Aw Malaysia	31	1.7k 1.0×	829 0.7×	1.5k 1.3×	364 0.7×	447 1.2×	93	2.9k
Willemijn van Dolen Netherlands	24	1.5k 0.8×	770 0.6×	1.4k 1.2×	829 1.6×	330 0.9×	52	2.7k
Man Kit Chang Hong Kong	20	1.6k 0.9×	1.4k 1.1×	957 0.9×	539 1.0×	219 0.6×	34	3.0k
Khaldoon Nusair United States	28	2.6k 1.5×	1.5k 1.2×	1.9k 1.7×	1.1k 2.1×	245 0.7×	65	3.7k
Iryna Pentina United States	27	1.6k 0.9×	876 0.7×	856 0.8×	322 0.6×	458 1.2×	51	2.6k
Carla Ruíz Mafé Spain	32	2.3k 1.3×	1.6k 1.2×	1.6k 1.4×	897 1.7×	188 0.5×	108	3.3k
Mohammad M. Rahman Australia	11	1.4k 0.8×	653 0.5×	905 0.8×	395 0.8×	181 0.5×	19	2.1k
Si Shi China	24	1.2k 0.7×	681 0.5×	738 0.7×	429 0.8×	391 1.0×	43	2.0k

Countries citing papers authored by Raed Algharabat

Since Specialization

Citations

This map shows the geographic impact of Raed Algharabat's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Raed Algharabat with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Raed Algharabat more than expected).

Fields of papers citing papers by Raed Algharabat

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Raed Algharabat. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Raed Algharabat. The network helps show where Raed Algharabat may publish in the future.

Co-authorship network of co-authors of Raed Algharabat

This figure shows the co-authorship network connecting the top 25 collaborators of Raed Algharabat. A scholar is included among the top collaborators of Raed Algharabat based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Raed Algharabat. Raed Algharabat is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

Sort: Min cites: Since: Top N: Style:

20 of 20 papers shown

1.

Alalwan, Ali Abdallah, et al.. (2025). Examining the impact of anthropomorphism and AI-chatbots service quality on online customer flow experience – exploring the moderating role of telepresence. Journal of Consumer Marketing. 42(4). 448–471. 5 indexed citations

2.

Behera, Rajat Kumar, Pradip Kumar Bala, Nripendra P. Rana, Raed Algharabat, & K. S. Kavi Kumar. (2024). Transforming customer engagement with artificial intelligence E-marketing: an E-retailer perspective in the era of retail 4.0. Marketing Intelligence & Planning. 42(7). 1141–1168. 15 indexed citations

3.

Pillai, Rajasshrie, et al.. (2023). Adoption of artificial intelligence (AI) based employee experience (EEX) chatbots. Information Technology and People. 37(1). 449–478. 111 indexed citations breakdown →

4.

Alalwan, Ali Abdallah, et al.. (2023). SMEs entrepreneurial finance-based digital transformation: towards innovative entrepreneurial finance and entrepreneurial performance. Venture Capital. 26(4). 401–429. 9 indexed citations

5.

Baabdullah, Abdullah M., Ali Abdallah Alalwan, Raed Algharabat, Bhimaraya Metri, & Nripendra P. Rana. (2022). Virtual agents and flow experience: An empirical examination of AI-powered chatbots. Technological Forecasting and Social Change. 181. 121772–121772. 86 indexed citations

6.

Algharabat, Raed, Nripendra P. Rana, Ali Abdallah Alalwan, Abdullah M. Baabdullah, & Ashish Gupta. (2019). Investigating the antecedents of customer brand engagement and consumer-based brand equity in social media. Journal of Retailing and Consumer Services. 53. 101767–101767. 245 indexed citations breakdown →

7.

Obeidat, Zaid Mohammad, Raed Algharabat, Ali Abdallah Alalwan, et al.. (2019). Narcissism, interactivity, community, and online revenge behavior: The moderating role of social presence among Jordanian consumers. Computers in Human Behavior. 104. 106170–106170. 23 indexed citations

8.

Algharabat, Raed, et al.. (2018). Investigating antecedents and their consequences of usability in online donations: the case of university students' community services programs. International Journal of Technology Policy and Management. 18(2). 125–125. 3 indexed citations

9.

Algharabat, Raed, et al.. (2018). Investigating antecedents and their consequences of usability in online donations: the case of university students' community services programs. International Journal of Technology Policy and Management. 18(2). 125–125. 4 indexed citations

10.

Algharabat, Raed. (2017). Linking social media marketing activities with brand love. Kybernetes. 46(10). 1801–1819. 72 indexed citations

11.

Alalwan, Ali Abdallah, Nripendra P. Rana, Yogesh K. Dwivedi, & Raed Algharabat. (2017). Social media in marketing: A review and analysis of the existing literature. Telematics and Informatics. 34(7). 1177–1190. 704 indexed citations breakdown →

12.

Algharabat, Raed, Ali Abdallah Alalwan, Nripendra P. Rana, & Yogesh K. Dwivedi. (2017). Three dimensional product presentation quality antecedents and their consequences for online retailers: The moderating role of virtual product experience. Journal of Retailing and Consumer Services. 36. 203–217. 90 indexed citations

13.

Alalwan, Ali Abdallah, Nripendra P. Rana, Raed Algharabat, & Ali Tarhini. (2016). A Systematic Review of Extant Literature in Social Media in the Marketing Perspective. Lecture notes in computer science. 79–89. 47 indexed citations

14.

Algharabat, Raed, et al.. (2015). The Influence of Retailer Enterprise Marketing Information System on Bullwhip Effect. International Journal of Business and Management. 10(3). 3 indexed citations

15.

Algharabat, Raed. (2014). Effects of Visual Control and Graphical Characteristics of 3D Product Presentations on Perceived Trust in Electronic Shopping. International Business Research. 7(7). 2 indexed citations

16.

Al-Weshah, Ghazi A., et al.. (2013). Electronic Networks and Relationship Marketing: Qualitative Evidence From Jordanian Travel Agencies. Journal of Relationship Marketing. 12(4). 261–279. 16 indexed citations

17.

Algharabat, Raed & Ahmad M. A. Zamil. (2013). The Impact of Retail Store Global-Mindedness on Jordanian Consumers’ Patronage Intention. International Journal of Marketing Studies. 5(4). 2 indexed citations

18.

Algharabat, Raed & Charles Dennis. (2010). 3D Product authenticity model for online retail: An invariance analysis. 5(3). 14–30. 22 indexed citations

19.

Algharabat, Raed & Charles Dennis. (2010). Using authentic 3D product visualisation for an electrical online retailer. Journal of Customer Behaviour. 9(2). 97–115. 39 indexed citations

20.

Algharabat, Raed & Charles Dennis. (2009). Modelling 3D product visualization on the online retailer. Brunel University Research Archive (BURA) (Brunel University London). 1 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

Explore authors with similar magnitude of impact