Mauricio Losada-Otálora

985 total citations
37 papers, 584 citations indexed

About

Mauricio Losada-Otálora is a scholar working on Organizational Behavior and Human Resource Management, Sociology and Political Science and Marketing. According to data from OpenAlex, Mauricio Losada-Otálora has authored 37 papers receiving a total of 584 indexed citations (citations by other indexed papers that have themselves been cited), including 17 papers in Organizational Behavior and Human Resource Management, 15 papers in Sociology and Political Science and 14 papers in Marketing. Recurrent topics in Mauricio Losada-Otálora's work include Customer Service Quality and Loyalty (10 papers), Digital Marketing and Social Media (9 papers) and Consumer Retail Behavior Studies (7 papers). Mauricio Losada-Otálora is often cited by papers focused on Customer Service Quality and Loyalty (10 papers), Digital Marketing and Social Media (9 papers) and Consumer Retail Behavior Studies (7 papers). Mauricio Losada-Otálora collaborates with scholars based in Colombia, United States and Brazil. Mauricio Losada-Otálora's co-authors include Mark S. Rosenbaum, Germán Contreras Ramírez, Linda Alkire, Nathalie Peña-García, Augusto Rodríguez Orejuela, Veneta Andonova, Clemente Forero Pineda, Jose Ribamar Siqueira, Juan Manuel Andrade Navia and Julio Jiménez and has published in prestigious journals such as SHILAP Revista de lepidopterología, Journal of Business Research and Frontiers in Psychology.

In The Last Decade

Mauricio Losada-Otálora

35 papers receiving 553 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Mauricio Losada-Otálora Colombia 11 267 200 130 95 87 37 584
Puja Khatri India 9 129 0.5× 147 0.7× 127 1.0× 79 0.8× 82 0.9× 49 556
Umar Nimran Indonesia 13 128 0.5× 237 1.2× 156 1.2× 85 0.9× 72 0.8× 65 606
Darrell E. Bartholomew United States 8 192 0.7× 283 1.4× 172 1.3× 98 1.0× 69 0.8× 11 513
Khurram Shahzad Pakistan 15 148 0.6× 277 1.4× 115 0.9× 164 1.7× 97 1.1× 62 676
Grace K. Dagher Lebanon 11 231 0.9× 185 0.9× 112 0.9× 87 0.9× 68 0.8× 16 629
Esra AlDhaen Bahrain 11 225 0.8× 195 1.0× 81 0.6× 230 2.4× 47 0.5× 24 551
Marhana Mohamed Anuar Malaysia 14 193 0.7× 138 0.7× 166 1.3× 97 1.0× 27 0.3× 47 503
Steven W. Bayighomog Cyprus 11 149 0.6× 371 1.9× 140 1.1× 154 1.6× 140 1.6× 13 711
John Dawes Australia 8 184 0.7× 109 0.5× 122 0.9× 95 1.0× 33 0.4× 19 546
Zubair Akram China 13 222 0.8× 249 1.2× 240 1.8× 58 0.6× 105 1.2× 29 669

Countries citing papers authored by Mauricio Losada-Otálora

Since Specialization
Citations

This map shows the geographic impact of Mauricio Losada-Otálora's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Mauricio Losada-Otálora with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Mauricio Losada-Otálora more than expected).

Fields of papers citing papers by Mauricio Losada-Otálora

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Mauricio Losada-Otálora. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Mauricio Losada-Otálora. The network helps show where Mauricio Losada-Otálora may publish in the future.

Co-authorship network of co-authors of Mauricio Losada-Otálora

This figure shows the co-authorship network connecting the top 25 collaborators of Mauricio Losada-Otálora. A scholar is included among the top collaborators of Mauricio Losada-Otálora based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Mauricio Losada-Otálora. Mauricio Losada-Otálora is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Peña-García, Nathalie, Mauricio Losada-Otálora, & Jose Ribamar Siqueira. (2025). Brand engagement in omnichannel banking services: a cross-cultural approximation. Management Decision. 64(1). 450–471. 1 indexed citations
2.
Siqueira, Jose Ribamar, et al.. (2025). Do peer-to-peer interaction and peace of mind matter to the generation Z customer experience? A moderation-mediation analysis of retail experiences. Journal of Marketing Analytics. 13(2). 424–444. 1 indexed citations
3.
Peña-García, Nathalie, Mauricio Losada-Otálora, & Enrique ter Horst. (2025). The effect of CSR beliefs among bank customers during difficult economic times. Frontiers in Communication. 10.
4.
Peña-García, Nathalie, et al.. (2024). Reviews, trust, and customer experience in online marketplaces: the case of Mercado Libre Colombia. Frontiers in Communication. 9. 4 indexed citations
5.
Giraldo, Carlos, et al.. (2024). The adoption of fast payment systems (FPS) in Latin America: the role of financial literacy and cash-related beliefs. International Journal of Bank Marketing. 43(3). 615–643. 1 indexed citations
6.
Peña-García, Nathalie, et al.. (2022). What type of client do you need? The brand value co-creation in the banking sector. Frontiers in Psychology. 13. 988985–988985. 5 indexed citations
7.
Losada-Otálora, Mauricio, et al.. (2022). MNEs’ corporate governance disclosure: a strategic response to corrupt environments. Corporate Governance. 23(1). 72–108. 3 indexed citations
8.
Peña-García, Nathalie, et al.. (2021). Co-Creation of Value and Customer Experience: An Application in Online Banking. Sustainability. 13(18). 10486–10486. 5 indexed citations
9.
Pineda, Clemente Forero, et al.. (2019). Trajectories of innovation: A new approach to studying innovation performance. Journal of Business Research. 115. 322–333. 22 indexed citations
10.
Losada-Otálora, Mauricio & Linda Alkire. (2019). Investigating the transformative impact of bank transparency on consumers’ financial well-being. International Journal of Bank Marketing. 37(4). 1062–1079. 59 indexed citations
11.
Losada-Otálora, Mauricio, et al.. (2018). Enhancing customer knowledge: the role of banks in financial well-being. Journal of Service Theory and Practice. 30(4/5). 459–582. 20 indexed citations
12.
Andonova, Veneta & Mauricio Losada-Otálora. (2017). Multilatinas. Cambridge University Press eBooks. 6 indexed citations
13.
Rosenbaum, Mark S., Mauricio Losada-Otálora, & Germán Contreras Ramírez. (2016). The restorative potential of shopping malls. Journal of Retailing and Consumer Services. 31. 157–165. 95 indexed citations
14.
Rosenbaum, Mark S., Mauricio Losada-Otálora, & Germán Contreras Ramírez. (2016). How to create a realistic customer journey map. Business Horizons. 60(1). 143–150. 190 indexed citations
15.
Rosenbaum, Mark S., Mauricio Losada-Otálora, & Germán Contreras Ramírez. (2015). Promoting Problem-Based Learning in Retailing and Services Marketing Course Curricula With Reality Television. Journal of Education for Business. 90(4). 182–191. 8 indexed citations
16.
Losada-Otálora, Mauricio, et al.. (2014). Internationalization of emerging multinationals: the Latin American case. European Business Review. 26(6). 588–602. 13 indexed citations
17.
Losada-Otálora, Mauricio & Julio Jiménez. (2013). Derramamientos sectoriales de conocimiento e innovacion en la industria manufacturera colombiana: un analisis multinivel. SHILAP Revista de lepidopterología. 1 indexed citations
18.
Losada-Otálora, Mauricio, et al.. (2012). Resources and Internationalization Strategies:The Case of Latin American Multinationals. SSRN Electronic Journal. 2 indexed citations
19.
Losada-Otálora, Mauricio, Augusto Rodríguez Orejuela, & Miguel Hernández Espallardo. (2011). PROPUESTA METODOLÓGICA PARA MEDIR LA CALIDAD DEL SERVICIO DE CONSULTA EXTERNA EN MEDICINA GENERAL. SHILAP Revista de lepidopterología. 185–204. 4 indexed citations
20.
Losada-Otálora, Mauricio & Augusto Rodríguez Orejuela. (2007). Health service quality: a literature review from a marketing perspective. 20(34). 237–258. 5 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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